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Walk through repair of WIA Windows Image Acquisition, Scanner repair issue...win 7 - Repost - open to bidding

$10-30 AUD

Closed
Posted almost 10 years ago

$10-30 AUD

Paid on delivery
WIA Windows Image Acquisition Service won't start - Scanner won't scan - help? I have an hp officejet 6500 e-710 printer with scanner. I was able to print and scan until 5 days ago, then lost the ability to scan. After reinstalling printer with difficulty (I reconnected via USB ports rather than wireless) I am still unable to scan. I went into services and made sure all supporting dependencies SDH, DCOM, and RPC services were started. I started WIA but it stopped itself almost immediately (many times). Even when I have the services window open with WIA restarted, I am still unable to open scanner (Hp Scan notice reads: HP officejet 6500 e-710n-z was not found). All related services are set to automatic. In the recovery tab of WIA, all failure attempts are set to restart the service, and reset fail count after 1 days, and restart the service after 1 minute. Please help.
Project ID: 5844695

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1 proposal
Remote project
Active 10 yrs ago

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1 freelancer is bidding on average $25 AUD for this job
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I've worked with printers and network scanning for about 6 years on my previous job. I think I can help you out with this - if I don't solve the scanning problem, you don't have to pay me :) Kind regards, C.R.
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Member since Apr 21, 2014

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