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metz, france
It's currently 9:17 AM here
Joined January 29, 2013
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Laura L.
@loraltz
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metz, france
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Native French and Spanish speaker translator. Data entry specialist. High-quality work.
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Portfolio
Data Entry Project. 100.000 entry. 1 day working.
Data Entry Project. 100.000 entry. 1 day working.
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Experience
Assistant Marketing
Aug 2010 - Present
Company of Telecom: fixed-line phone, mobile phone, Wireless internet, TV.
Advertising Campaigns, Sales Campaigns, and Special Offers: brochures, catalogs, company website updates.
Translation from English to French (catalogs, brochures, website).
Devices features translation and devices user's guide translation form English to French: Iphone, Blackberry, Widows Phone, Wireless router, etc.
Further information and job overview: www.belgacom.be
Risk Department Assistant
Jan 2010 - Aug 2010 (7 months, 1 day)
Six months work experience to achieve my Master's degree. Coface in a French insurance company.
Collect of economic, financial and commercial information of the insured parties 'companies: data entry (Daily use of MS Access, MS Excel and D&B), data base updates (Financial updates, terms of insurance contract updates) Translation of all the collected information from English to French (company details, accounts, books, etc.)
Customer Care Representative
Jan 2007 - Dec 2009 (2 years, 11 months)
Deal with customer complaints (marketing, commercial, technical ...), liaising with business partners, GM dealers, field managers and internal departments to develop action plans and resolutions. Various correspondence with customers (letters, faxes, email, calls). Data entry and data base updates with customer details, contact and solved problems. I was also in charge of the fleet department: resolution of technical issues and order complaints.
Education
International Trade Diploma
(3 years)
Economic Bachelor
(Less than a year)
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