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riyadh, saudi arabia
It's currently 4:24 AM here
Joined September 27, 2012
0 Recommendations
Moustafa H.
@moustafasabry
3.9
3.9
100%
100%
riyadh, saudi arabia
100%
Jobs Completed
100%
On Budget
100%
On Time
33%
Repeat Hire Rate
Business Developer
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$300.00 USD
Business Plans
Business Analysis
Business Analytics
Data Analysis
+1 more
A
•
$385.00 USD
Business Plans
Business Analysis
Business Analytics
Data Analysis
+1 more
A
•
$105.00 USD
Mobile App Development
Business Analysis
App Developer
Business Requirement Documentation
Prototype Design
•
Experience
Operations Manager
Feb 2022 - Present
- Define scope, budget and schedule for operations project.
- Identify project risks and recommend appropriate resolutions.
- Ensure project execution within defined budget and timelines.
- Point-of-contact for various issues and new projects.
- Oversee implementation of contract deliverables.
- Conduct regular project status meetings with project team.
- Develop and implement project management procedures and methodologies to achieve business goals.
Operations Manager
Feb 2019 - Present
- Manage and direct operations team to achieve business targets.
- Developing company processes for all business operational activities.
- Onboarding trusted service providers.
- Ensure team and service providers follow developed processes.
- Support operational risks.
- Provide operational support and guidance to staff.
Senior Operations Excellence Specialist
Mar 2019 - Nov 2019 (8 months, 1 day)
- Launch new geographies for FilKhedma services by setting launch strategy and executing launch plans in cooperation with operations, marketing, technology and customer care teams.
- Lead marketplace analytics.
- Monitor operations KPIs and work on enhancing quality, efficiency, and scalability of the operation.
- Work with other teams on launching new services.
- Participate in decisions involving the rest of the business such as marketing, technology, HR and customer care
Education
Faculty of computers and information
(4 years)
Qualifications
Agile Software Development
University of Minnesota
2020
Credentials: https://coursera.org/share/b6bcf231669740264a38da9aef7daf82
Software Processes and Agile Practices
University of Alberta
2020
Credentials: https://coursera.org/share/371ad39d651c99c3cbae325817568a7a
Introduction to Software Product Management
University of Alberta
2020
Credentials: https://coursera.org/share/b9bd7c41771a44ac813fc2b86cf7d9d2
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