Does my Rewards Level affect my reputation?
No, your Reward Level has no effect on your reputation. Your Freelancer Rewards Level is a measure of your engagement with Freelancer.com based on the actions and objectives you’ve completed. While accomplishing the objectives can help you become a more experienced user and allow you to win rewards that boost your chances of winning projects, the Rewards Level does not measure the amount or quality of the work done on the site.
How do I earn Rewards?
Earn rewards by increasing your Rewards Level. Your current level and the number of points needed to advance to the next level are displayed on your Level Bar, which you can see at the top of the page next to your username or on your Freelancer Rewards page.
To level up, complete objectives from the list in the dropdown menu next to your Level Bar to earn experience points (XP). When you earn enough points, you will level up.
I bought an item from the Credit Shop but didn't receive the benefit?
Purchased items from the Credit Shop will be transferred to your Reward Inventory, where you can activate them when you're ready. You will receive the benefit of the item after you activate it.
What are experience points (XP)?
Experience points (or XP) are points earned for completing actions or objectives when using Freelancer.com. They contribute toward increasing your Rewards Level. The total XP required to level up is displayed on your Level Bar at the top of the site and on your Freelancer Rewards page.
What are Freelancer Credits?
Freelancer credits are a virtual currency you earn for completing objectives and actions on site. You also earn bonus credits when you increase your Rewards Level. These credits can be spent in the Credits Shop on various items, such as free project upgrades, extra bids, faster bid replenishment rates, plus more!Note: Freelancer credits can not be converted into real money or funds, and cannot be used as payment for projects. They can only be spent in the Credit Shop.
What are objectives?
Objectives are found in the dropdown menu next to your Level Bar at the top of the page. They are just a few suggested actions you can complete to earn XP to progress toward the next Rewards Level.
What are Reward Badges?
You collect Reward badges when you reach certain achievements on Freelancer.com. There are 3 badge categories - Standard, Pro, and Elite, in order of increasing difficulty. Standard badges are the most common and are the easiest to obtain. Pro badges are a bit rarer but can be obtained with a little effort. Elite Badges are very difficult to earn, accessible to only our most dedicated users. Find out how to earn these badges by visiting the Badges tab.
What are Reward Levels?
As you complete actions and objectives using Freelancer.com, you earn XP that contribute towards your Reward Level. As you advance to each new level, you earn rewards and bonuses to boost your chances to win and complete projects.
What is Freelancer Rewards?
The Freelancer Rewards feature provides you with additional rewards and benefits just for using Freelancer.com the way you ordinarily would. As you complete certain tasks and accomplish certain goals, you will earn experience points (XP) that go towards increasing your Rewards Level. As you advance through the levels, you unlock rewards and perks that boost your earning potential and chances to win projects.
You also earn Freelancer Credits to spend in the Credit Shop, which you can use to purchase free project and promotional upgrades to save you money.
While everyone can accumulate XP and rewards, you can only benefit from rewards and spend credits if you have a Basic, Standard, or Premium membership plan. Visit the Freelancer Memberships page to upgrade.
What is the Credits Shop?
The Credit Shop is a virtual store where you can spend credits earned in the Freelancer Rewards program. You earn these credits when you complete certain actions or objectives, and when you advance to the next Rewards Level. At the Credit Shop, you can buy items such as project upgrades, extra bids, faster bid replenishment rates, plus much more! New items are added regularly and some are only available for a limited time while stocks last.
Where are Reward Badges displayed?
Badges, unlocked through Freelancer Rewards, are displayed on your profile page under the Badges menu. You can choose which badges to display publicly by using the 'Display Publicly' checkbox option to the right of your Badges tab under Freelancer Rewards.
Where do I find my Freelancer Rewards?
You can see your progress for Freelancer Rewards by going to the Profile menu then selecting 'My Rewards' or by clicking here.
Who is eligible for Freelancer Rewards?
All members will receive experience points (XP) to increase their Rewards Level, unlock rewards and earn credits and badges. However, only Basic, Plus, Standard and Premium members can actually benefit from the rewards or spend their accumulated credits in the Credit Shop. Visit the Freelancer Memberships page to upgrade.
Why am I not receiving the benefits of an unlocked Reward?
While everyone can accumulate XP and rewards, you can only benefit from rewards and spend credits if you have a Basic, Plus, Standard, or Premium membership plan. Visit the Freelancer Memberships page to upgrade.
Why are some Items listed as 'Limited'?
Some items are limited in stock and are only available for as long as supplies last. These items are listed as ‘Limited’ and will become unavailable once stock runs out. These items provide super benefits that are unfortunately too hot to give to everyone. Better grab them before they run out!
Why can't I spend credits in the Credit Shop?
Either you do not have the required amount of Freelancer credits to purchase the required item or you are not on a Basic, Plus, Standard or Premium membership. Visit the Freelancer Memberships page to upgrade.