Customer Experience Specialists For Hire
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Hire WmGayAdvisor
WmGayAdvisor WmGayAdvisor
$75 USD / hour
Business Consultant | High-Stakes CommunicationUnited StatesWhen a business problem, client issue, sales conversation, or important decision keeps circling, the issue is often clarity. The work is to sort the facts from the noise, identify what actually matters, and make the next move easier. That may mean clarifying an offer, preparing for a difficult conversation,...When a business problem, client issue, sales conversation, or important decision keeps circling, the issue is often clarity. The work is to sort the facts from the noise, identify what actually matters, and make the next move easier. That may mean clarifying an offer, preparing for a difficult conversation, understanding why clients are going quiet, or sorting through one business or life decision. For businesses, clarity helps move the numbers. For people, clarity helps them move forward. less -
Hire adripalacios
Hello! I am from Nicaragua and I work 100% from my cell phone. I am responsible, fast, and I reply on WhatsApp quickly. I can help you with Virtual Assistant, Data Entry, Customer Service and Spanish Translation. I deliver quality work on time and I am available to start today. Thank you!Hello! I am from Nicaragua and I work 100% from my cell phone. I am responsible, fast, and I reply on WhatsApp quickly. I can help you with Virtual Assistant, Data Entry, Customer Service and Spanish Translation. I deliver quality work on time and I am available to start today. Thank you! less -
Hire peacei007
I am a versatile professional with experience in Human Resources, Virtual Assistance, Legal Support, and Administrative Management. Since 2012, I have built expertise in HR leadership, recruitment, performance management, employee engagement, and compliance. My background as a Legal Counsel and Company Secretary adds...I am a versatile professional with experience in Human Resources, Virtual Assistance, Legal Support, and Administrative Management. Since 2012, I have built expertise in HR leadership, recruitment, performance management, employee engagement, and compliance. My background as a Legal Counsel and Company Secretary adds strength in contracts, corporate governance, and regulatory adherence. Recently, I completed specialized Virtual Assistant training, gaining hands-on experience in: Project Management: Trello, Asana, ClickUp, Monday.com, Airtable, Notion CRM & Customer Support: Freshdesk, Zendesk, Hubspot Administrative Support: Email management, calendar management, data entry, file conversion, SOP & workflow creation Travel & Appointment Management: Itineraries, scheduling, and coordination Productivity Tools: Microsoft Office Suite & Google Workspace Communication Tools: Loom, Vimeo, Vocaroo, Calendly, Appointy, Appointlet I am highly organized, detail-oriented, and proactive, with a focus on streamlining workflows and delivering accurate, high-quality results. I thrive in projects that require multitasking, problem-solving, and efficient support to help clients save time and achieve business goals. Whether it’s HR, VA, administrative, or project-based work, I bring dedication, reliability, and a commitment to excellence to every task. My goal is to provide solutions that make a measurable difference for clients and help their operations run smoothly. less -
Hire Aurdanetaq
Accountant, specializing in Customer Service, Accounts Receivable, Billing, Collections, Project Management, Team Lead.Accountant, specializing in Customer Service, Accounts Receivable, Billing, Collections, Project Management, Team Lead. less -
Hire mirianmayerlinc
Asistente administrativa con experiencia en gestión de citas, atención al cliente y seguimiento de solicitudes. Enfocada en la calificación de leads, organización de agendas y comunicación efectiva, asegurando una experiencia positiva del cliente. Destaco por mi capacidad de filtrar información, coordinar citas...Asistente administrativa con experiencia en gestión de citas, atención al cliente y seguimiento de solicitudes. Enfocada en la calificación de leads, organización de agendas y comunicación efectiva, asegurando una experiencia positiva del cliente. Destaco por mi capacidad de filtrar información, coordinar citas comerciales y dar seguimiento a clientes potenciales, contribuyendo a la eficiencia de los equipos y cumplimiento de objetivos. less -
Hire katherinyumar
¿Necesitas mejorar la atención a tus clientes y organizar tus procesos de soporte? Soy especialista en Customer Experience y ayudo a empresas a ofrecer una atención más ágil, organizada y personalizada, mientras optimizan sus procesos internos y mejoran la experiencia de sus clientes. Cuento con experiencia en la...¿Necesitas mejorar la atención a tus clientes y organizar tus procesos de soporte? Soy especialista en Customer Experience y ayudo a empresas a ofrecer una atención más ágil, organizada y personalizada, mientras optimizan sus procesos internos y mejoran la experiencia de sus clientes. Cuento con experiencia en la gestión de atención por correo electrónico, chat y WhatsApp, asà como en la administración de HubSpot CRM, WATI, ClickUp, Notion y Google Workspace para mantener una operación eficiente y ordenada. Puedo ayudarte con: • Customer Support por email, chat y WhatsApp. • Gestión y actualización de HubSpot CRM. • Organización y seguimiento de clientes. • Configuración y administración de WATI. • Automatización de comunicaciones. • Documentación de procesos (SOPs). • Organización operativa y seguimiento administrativo. • Optimización de procesos de Customer Experience. Además de resolver consultas, me gusta identificar oportunidades de mejora, optimizar procesos y transformar el feedback de los clientes en acciones que ayuden a fortalecer la operación y aumentar la satisfacción. Si buscas una profesional organizada, proactiva y comprometida con ofrecer una excelente experiencia al cliente, estaré encantada de colaborar en tu proyecto. less -
Hire FLLouis
Greetings, my name is Louis and I am currently employed as a General Support Specialist at Freelancer.com. With my technical expertise and interpersonal skills, I strive to provide top-notch customer service to our users. Having been in technical support and customer service positions for several years, I have...Greetings, my name is Louis and I am currently employed as a General Support Specialist at Freelancer.com. With my technical expertise and interpersonal skills, I strive to provide top-notch customer service to our users. Having been in technical support and customer service positions for several years, I have developed a knack for efficiently troubleshooting and resolving issues that arise. Furthermore, I have excellent communication skills and can simplify complex technical concepts for users. My experience working in fast-paced environments and ability to collaborate effectively with others make me a valuable team player. Ultimately, I am committed to delivering exceptional support to users and take pride in being part of Team Freelancer. less -
Hire iriandime
Tengo experiencia reciente realizando verificación de tÃtulos académicos en El Salvador, incluyendo visitas presenciales a instituciones públicas, oficinas gubernamentales, centros educativos y dependencias militares. Estoy capacitada para: Realizar verificaciones presenciales (sitio fÃsico). Tomar fotografÃas...Tengo experiencia reciente realizando verificación de tÃtulos académicos en El Salvador, incluyendo visitas presenciales a instituciones públicas, oficinas gubernamentales, centros educativos y dependencias militares. Estoy capacitada para: Realizar verificaciones presenciales (sitio fÃsico). Tomar fotografÃas geolocalizadas desde diferentes ángulos. Hablar con verificadores oficiales. Gestionar información sensible con confidencialidad. Redactar reportes claros, profesionales y bien organizados. Seguir instrucciones especÃficas paso a paso. Trabajo de forma responsable, puntual y con total compromiso. Disponible para verificación de documentos, auditorÃas, inspecciones fÃsicas y tareas similares en cualquier zona de San Salvador. ______________________________________________________________________________________________ También desde el inicio de mi carrera profesional, he tenido la oportunidad de explorar diferentes áreas, desde la atención al cliente hasta la gestión de proyectos y ventas digitales. Siempre he encontrado mi motivación en ayudar a las personas y a las empresas a alcanzar sus objetivos, lo que me llevó a especializarme en la gestión de prospectos y usuarios en entornos remotos. En mi experiencia más reciente, he trabajado con empresas tecnológicas y proyectos arquitectónicos, ayudando a convertir más del 30% de los leads calificados en reuniones técnicas y asegurando un 55% de asistencia a estas demostraciones personalizadas. Mi enfoque se centra en optimizar procesos y ofrecer soluciones que conecten a los usuarios con los productos y servicios que realmente necesitan. He gestionado más de 100 prospectos mensuales utilizando herramientas digitales como CRM Bitrix24, LinkedIn y Dripify, logrando una comunicación clara y eficiente en cada interacción. Además, he liderado la supervisión de equipos remotos, mejorando su productividad en un 20% y asegurando la precisión en la administración de proyectos con presupuestos y cronogramas ajustados al 100%. Creo firmemente que los resultados no solo se miden en números, sino también en relaciones sólidas y procesos bien ejecutados. Si estás buscando a alguien que pueda ayudarte a gestionar prospectos, coordinar proyectos o mejorar la experiencia de usuario en tu empresa, estaré encantada de colaborar contigo. EscrÃbeme a iriandime@live.com, ¡hablemos sobre cómo puedo ayudarte a alcanzar tus objetivos! less -
Hire carolynrees3
Hi. My name is Carolyn, or Carrie to many friends and colleagues.I am confident that I can help you and others with your business challenges. I am detail orientated with excellent interpersonal, administrative and technical skills. Having qualified with a Higher Diploma in Administrative Procedures, I now have over...Hi. My name is Carolyn, or Carrie to many friends and colleagues.I am confident that I can help you and others with your business challenges. I am detail orientated with excellent interpersonal, administrative and technical skills. Having qualified with a Higher Diploma in Administrative Procedures, I now have over 20 years of administration and Personal Assistant experience while undertaking varied roles in Financial &, Legal Services, E-Learning, Events and tourism. With research, critical thinking and problem-solving skills, I can often see better ways of a business working more efficiently and time/cost effectively. I have developed and implemented systems and delivered training at Executive Board level and to team members on roll-out. I have been working virtually for the last 3 years, so am no stranger to the independent and autonomous way of remote working. I am well-organized and self-disciplined with a professional, resourceful, and adaptable mind-set which makes me well suited to efficiently step in and help, whatever challenges may arise. I am currently an Aibnb CoHost which I manage from end to end, giving guests a 5* experience. Please see below for a summary of my skills. Customer Communications & Support B2B & B2C– emails, mailshots, marketing resolving changes, refunds, cancellations and technical related queries. Providing first line web and online ticketing technical support to customers and colleagues Drafting and formatting complex Word documents Internet Research Email & Calendar Management on behalf of multiple parties Meeting management - preparing presentations and papers for Senior Management meetings, seminars, conferences and regular recurring meetings ensuring deadlines are met for submission and circulation of papers. Coordinating Senior Management and Board Team meeting agendas. Attending meetings to take minutes. Travel - Arranging national and international travel; producing and coordinating comprehensive itineraries and visa applications Booking appointments with clients/customers both face to face or via telephone, Skype, Zoom, Teams Dropbox / Google Drive PowerPoint slides for presentation at top level Board Meetings Transcription - transcribing voicemail, video or audio, podcasts etc. File Management - organizing files using One Drive, Dropbox/Google Drive Creating / Managing Spreadsheets and Data – analysing data to create reports to update and inform Advanced Microsoft - Word, Excel, PowerPoint Google Sheets, Docs & Forms Web design – using WordPress for events and Elucidat for interactive e-learning modules Graphic Design - Canva Ticketing Systems - Tickera, Event Espresso Research skills - attention to detail, searching for information, problem solving and the ability to communicate results System Training, in-house and external – Screen Rec, Zoom, Microsoft Teams Task Management tools – Trello, Monday PDF Conversion, Splitting and Merging less -
Hire SamChicquen
The business is not failing. It just runs on you. Work moves, clients get served, leads come in, but only because you keep catching what the workflow misses. The moment you step back, things slip. That is not a staffing problem. It is a systems problem. Sam came up the hard way, working real deadlines until systems...The business is not failing. It just runs on you. Work moves, clients get served, leads come in, but only because you keep catching what the workflow misses. The moment you step back, things slip. That is not a staffing problem. It is a systems problem. Sam came up the hard way, working real deadlines until systems became second nature. He spent years inside service businesses watching teams waste hours on work that should not require a person. Daubix builds the AI systems that close those gaps.​​​​​​​​​​​​​​​​ How I Work 1. Discover and Diagnose I walk through how work moves through your business and find where time and money are bleeding. 2. Design and Build I pick the highest-impact workflow first and build around your existing tools. Tested with real data before it goes live. 3. Launch and Optimize I monitor the system after launch, catch edge cases early, and expand as the business grows.​​​​​​​​​​​​​​​​ Track Record Daubix has built 15+ AI automation systems across lead generation, phone handling, and service-business operations. 1,700+ hours saved across clients. Results have included inquiries moving 3x faster, admin time cut by 60%, and $8,900 per month saved in manual processing. Past builds include a speed-to-lead qualification system filtering 58% of poor-fit leads with sub-60-second follow-up, an AI agent handling marketing replies and social engagement that saved 25 hours per week, and a support chatbot that cut human interaction by 32%. Before Daubix, Sam worked inside real sales and operations. Number one appointment setter at TheHomesHero in under 30 days, 1,000+ homeowners managed in the pipeline, and $15K to $25K per month in consistent revenue generated for the team. Who I Work Best With Founders and teams who already have real work moving but the operation is still too manual. If your business runs on copied data, repeated replies, manual follow-up, missed handoffs, or the founder holding the whole thing together, that is where I can help. The first step is a conversation. I will find where the work breaks down and build from there. less
