Uspto patent agent jobs
I'm seeking a versatile call agent capable of juggling several tasks. Your daily responsibilities will span from answering inquiries to making outbound calls and taking sales orders. You’ll be primarily dealing with both business and individual customers - hence, excellent communication skills are a must. All-rounders who can handle product details, order status, and customer complaints proficiently will be an ideal fit. This job requires a keen eye for detail, sales and customer service expertise; multitasking proficiency is a must. Previous call center experience will be an advantage.
I'm seeking a versatile call agent capable of juggling several tasks. Your daily responsibilities will span from answering inquiries to making outbound calls and taking sales orders. You’ll be primarily dealing with both business and individual customers - hence, excellent communication skills are a must. All-rounders who can handle product details, order status, and customer complaints proficiently will be an ideal fit. This job requires a keen eye for detail, sales and customer service expertise; multitasking proficiency is a must. Previous call center experience will be an advantage.
I'm seeking an experienced patent professional to help with the filing of a patent in the technology field. Key Requirements: - Assistance with the filing process: I need someone who can guide me through the intricate process of patent filing, ensuring all necessary paperwork is correctly submitted. - Comprehensive Understanding of Technology Field: An individual well-versed in the technological domain and familiar with the intricacies of patenting in this area. - Attention to Detail: The successful candidate should be meticulous and able to ensure all details of the filing are correct and complete.
As a business user, I need assistance with the configuration of SSRS Reporti...using Report Server Configuration manager and I am able to run SSRS reports from the Web UI. The project requires the following: 1. Automatically Scheduling of SSRS reports with default parameters. 2. Exporting the outcome of SSRS reports in a given folder every time a scheduled report runs I am experiencing the following issue while scheduling: Error: The SQL Agent service is not running. This operation requires the SQL Agent Service. You will need to help get rid of this error and set up scheduling and exporting of reports as mentioned. You will be required to get on a video call and help me set up the above over the call since this is a secured environment. Also, this needs to be executed...
Hi, I need some active freelancers to help me to complete my project on the required information will be given.A test will be taken to accomplish the is the local Listing agent n are most welcome. Thanks
I'm in need of a seasoned Telemarketing sales agent with a strong background in the Consumer Products industry. This role requires a professional with excellent cold-calling and negotiation skills, as well as e-mail marketing experience. You'll play a crucial part in boosting our sales and expanding our customer base. If you have relentless drive, passion for sales and a proven track record, I want to hear from Qualifications:- Proficient in cold calling- Exceptional negotiation skills- Experience with e-mail marketing- Beforehand Consumer Products industry experience. Your role will involve connect with potential clients via phone and email, showcasing our product range and closing deals with potential clients. It's crucial that you're comfortable interacti...
I'm in need of a seasoned Telemarketing sales agent with a strong background in the Consumer Products industry. This role requires a professional with excellent cold-calling and negotiation skills, as well as e-mail marketing experience. You'll play a crucial part in boosting our sales and expanding our customer base. If you have relentless drive, passion for sales and a proven track record, I want to hear from you. Key Qualifications: - Proficient in cold calling - Exceptional negotiation skills - Experience with e-mail marketing - Beforehand Consumer Products industry experience Your role will involve connect with potential clients via phone and email, showcasing our product range and closing deals with potential clients. It's crucial that you're comfortable...
I'm seeking a skilled Python developer who can handle all aspects of SNMP for my project. Key Responsibilities: -...seeking a skilled Python developer who can handle all aspects of SNMP for my project. Key Responsibilities: - Implementing SNMP query and data retrieval - Efficiently managing SNMP trap handling and notification - Developing a robust SNMP agent Your role will be crucial in ensuring that our system effectively communicates using SNMP across multiple versions. Ideal Skills and Experience: - Proficiency in Python - Extensive experience with SNMP (versions 1, 2c, and 3) - Strong understanding of network communication - Previous work on SNMP trap handling and agent development is a major plus If you have the right skillset and experience, I look forward to...
Join our dynamic team as a Real Estate Agent where communication skills meet unwavering motivation and a drive for success! We're seeking experienced individuals with a knack for leadership, a commitment to ethical standards, and a passion for problem-solving. If you're culturally aligned, possess stellar marketing and sales prowess, and thrive in fast-paced environments, this is your opportunity to shine! Embrace the challenge, make your mark, and redefine excellence in real estate! - Uploading photos and descriptions of properties - Sorting listings by location and price - Providing regular updates on availability - Scheduling site visits for potential customers - Providing customer support to potential buyers For the lead generation aspect, you'll be targeting fi...
I'm in need of an experienced accountant who specializes in tax preparation, more specifically under Germany's individual income tax rules. The key responsibilities of this role include: - Expertise in Germany's individual income tax laws - Prepare and review tax payments - Ensure compliance with German tax laws While knowledge of specific tax softwa...Prepare and review tax payments - Ensure compliance with German tax laws While knowledge of specific tax software is not mandatory, familiarity with commonly used tax preparation software will be highly regarded. Proven work experience in a similar role and sound understanding of accounting and tax preparation are both prerequisites for this job. A Certified Public Accountant (CPA) or enrolled agent (EA) qualificati...
I'm seeking assistance with patent filing for a new orthopaedic implant. I require a professional with a deep understanding of orthopaedic surgery, particularly in the domain of external fixators. The ideal candidate should have prior experience in: - Patent Law: Someone well-versed in the legalities of patent filing, especially in the medical field, would be advantageous. - Orthopaedics: Expertise in the function and design of orthopaedic implants, specifically external fixators, is a must. - Electromagnetic Therapy: A background in electromagnetic therapy, particularly in the context of bone healing, would be highly beneficial. Your primary responsibilities will include: - Assisting in the patent filing process: This involves conducting thorough rese...
...BeachesMLS Matrix RETS Server and download all the properties into my database as soon as they are sold. Key Requirements: - Real-time Data Retrieval: The script should constantly monitor the BeachesMLS Matrix RETS Server and instantly download all the sold properties into my MySQL database. - Comprehensive Property Details: The script should specifically download details like price, location, size, agent information, property status, listing date, amenities, property type and the number of bedrooms for each sold property (all fields available) Ideal Skills and Experience: - Proficient in PHP: You should have a strong understanding of PHP and be able to write efficient, clean code. - REST API Experience: Experience with REST APIs and data retrieval would be a huge plus. - MySQ...
Language C# .NET 8 Create a Blazor (or ASP CORE) application that hosts a razor page. Create a second console application. These applications should communicate using SignalR. When a client application connects (there could be several at a time), those connections are listed on ...razor page. Create a second console application. These applications should communicate using SignalR. When a client application connects (there could be several at a time), those connections are listed on the RAZOR page. this razor page should use radzen blazor for a framework. On disconnect, they should be removed from the list. When a user clicks on a specific agent connections, the razor page will send a command to that agent ONLY to return the current windows user (communication through the as...
We are import export company from Pakistan. We need buyers worldwide for our export products. We are hiring freelancers to find buyers for us and research the market in their areas.
I'm looking for a professional designer to create a vibrant and colorful brochure that's aimed at generating leads. I am a California-licenced Real Estate Expert Agent along with a professional Interior Designer ASID. I would like to market myself to give away my services as a home stager and Interior Designer to get listings. Something fun very much a Palm Springs vibe with maybe something better than this " List with me and I will stage or redecorate your home for FREE". something like that. I would like you to save an area for a few before and after photos of my work. Toni Schacht Premier Agent Network Inc. [Removed by Freelancer.com Admin for offsiting - please see Section 13 of our Terms and Conditions] Palm Springs, Rancho Mirage, Palm Desert, Indi...
As I said, I will give a list of stores from germany which you should call and convince them to pay us for a professional website, would be good if you could convince the owner to pay before the web-development as i dont have any budget so if you have concerns we can negotiate. (ONLY SOMEONE WHO IS AT LEAST FLUENT IN GERMAN)
Language C# .NET 8 Create a Blazor (or ASP CORE) application that hosts a razor page. Create a second console application. These applications should communicate using SignalR. When a client application connects (there could be several at a time), those connections are listed on ...razor page. Create a second console application. These applications should communicate using SignalR. When a client application connects (there could be several at a time), those connections are listed on the RAZOR page. this razor page should use radzen blazor for a framework. On disconnect, they should be removed from the list. When a user clicks on a specific agent connections, the razor page will send a command to that agent ONLY to return the current windows user (communication through the as...
The company has developed a leading cloud service used by companies all over the world. They now need to strengthen their sales team. This position involves work Monday to Friday during office hours (EST). Qualifications: - Solid sales skills. - Experienced in closing sales on the phone. - Solid customer support skills. - Excellent verbal presentation and communication techniques in clear English and Spanish language with no accent. - Computer experienced and internet-savvy. - Excellent customer assistance and problem solving skills. - At least 18 years old. Your role: You will work with sales towards both English and Spanish speaking leads. Basically, you will follow up on leads who have contacted the company and try to make them customers through regular sales work (calling them, sendi...
I'm seeking a talented video creator to produce compelling explainer videos for my business. The videos are set to give prominent introductions to facilities management, specifically in office buildings, residential buildings and retail stores. Here's what I envision: - Clear depiction of preventive maintenance process - Clear depiction of housekeeping services - Portrayal of managing agent roles and responsibilities - Emphasize the benefit of one-stop shop in terms of billing and single point responsibility The ideal candidate should possess extensive experience in video production, particularly in creating explainer and product demonstration videos. Understanding of facilities management will be a major plus. Let's bring this vision to life together and ensure an...
I'm in need of a publishing expert in book publishing services, specifically for non-fiction genres. I have a fully-completed manuscript and I'm looking for someone to critically fine-tune my query letter and book proposal. You...and US agents - Offer constructive feedback and direction on improving the overall readability and marketability of the book proposal and letter Ideal candidates should have: - Proven experience in non-fiction book publishing with traditional publishers - Significant experience in the book proposal process - Solid understanding of what works in non-fiction book proposals to secure a literary agent Overall, your expertise will play a pivotal role in the overall success of the publishing process, influencing how our book proposal resonates with p...
We are in search of a skilled Shopify developer to replicate and optimize two established Shopify stores. The primary responsibilities include cloning the existing stores and ensuring seamless functionality while implementing necessary improvements for enhanced performance and conversion rates. Key Tasks: Store Duplication: Duplicate the structure, design, and functionality of two existing Shopify stores while ensuring accuracy and consistency. Optimization for Conversion: Implement strategic optimizations to enhance user experience, increase conversion rates, and maximize sales potential. Product Sourcing: Assist in sourcing reliable and high-quality cosmetic products by identifying and liaising with private and trustworthy agents. Customization and Flexibility: Customize the code to...
i need website traffic software robot which can use proxies & user agents to generate traffic on my website requirements (random ip on every request i will provide but you need to select random user agent on ever request ) main motive is to increase website visits using worldwide proxies I'm in need of a competent developer to build a robust software that can significantly increase my website visibility. The expected functionalities should include SEO optimization, link building, content marketing, and social media promotion. Although no specific target audience has been identified, the software should be versatile across multiple industries. The project completion time frame is as soon as possible and will require a diligent and experienced developer who can meet tight d...
I am looking for a UK based professional with experience in patenting design rights to aid in the protection of my unique household item. Key Responsibilities: - Navigating the process of design patent registration - Preparing necessary legal documents - Providing advice on design protection strategy Skills and Experience: - Expertise in Design Patent Law - Previous work in patenting simple, non-interactive design - Our product we make is an outdoor imitation rock , designed to store either a pet or humans cremation ashes safley inside.
I need help with maintaining and improving two WordPress websites. - **Maintenance Tasks:** I'm particularly interested in performance optimization and bug fixes for both sites. This will involve ensuring the websites run smoothly and are free of any errors or issues that could impact user experience. - **Content Services:** For both websites, I'm also looking for help with content. This will involve: - Writing and updating content to keep it fresh and engaging. - Regular blog posts to boost SEO and keep my audience engaged. - Image optimization to ensure visuals load quickly and look great. - **Overall Objective:** The goal is to enhance the online presence and branding of my travel and tour business. This means you should be able to understand my business needs and...
I'm an artist with a national act in the USA, performing pop music, Broadway standards, soft rock, jazz and R&B music and that appeals to adults and senior citizens. I'm in immediate need of a booking agent who can take charge of promoting my shows and music. Key Responsibilities: - Finding and booking gigs: I'm looking for a proactive agent who can secure performance opportunities for my act, ensuring a busy and engaging schedule. - Creating marketing materials: I need someone who can develop compelling promotional content that can be used to attract potential venues and audiences. Ideal Candidate: - Proven experience in the music industry, particularly in the pop genre, is essential. - Demonstrated success in finding and securing gigs for artists. - ...
I need an expert to scrape details from the Rera website .
I'm looking for an experienced AI developer who could build an AI calling agent for me. The agent will be programmed to handle a variety of call types - sales, customer support, and appointment scheduling. Key Capabilities: - Sales calls: The AI agent should be able to not just sell but also address any queries a prospective customer might have. - Customer Support: It should serve as a first point of contact to solve any customer issues. - Appointment scheduling: Setting up meetings is another primary function that the bot should handle. The AI agent will be deployed in the field of real estate and is expected to accomplish the following: - Qualify leads: It should be able to discern potential customers from casual inquiries. - Provide property ...
I'm in need of a dedicated customer support agent with exceptional email management skills. The selected freelancer will be expected to: - Handle customer queries promptly and accurately. - Actively follow up on customer complaints ensuring each situation is resolved smoothly and efficiently. - Manage a high volume of customer interactions daily, typically 50 or more. The ideal candidate will have proven experience in a customer service position, strong problem-solving abilities, excellent written communication skills, and a positive, customer-focused attitude. Knowledge in using customer service software and databases will be a plus.
I'm looking for a professional designer to create a vibrant and colorful brochure that's aimed at generating leads. I am a California-licenced Real Estate Expert Agent along with a professional Interior Designer ASID. I would like to market myself to give away my services as a home stager and Interior Designer to get listings. Something fun very much a Palm Springs vibe with maybe something better than this " List with me and I will stage or redecorate your home for FREE". something like that. I would like you to save an area for a few before and after photos of my work. Toni Schacht Premier Agent Network Inc. [Removed by Freelancer.com Admin for offsiting - please see Section 13 of our Terms and Conditions] Palm Springs, Rancho Mirage, Palm Desert,...
I am a real estate agent looking for a website that primarily targets home sellers. The most important feature that I want on the site is an instant home valuation tool. Key Features: - **Instant Home Valuation Tool**: This tool should allow home sellers to input their property details and receive an estimate of their home's value instantly. It should be user-friendly and provide accurate estimates. - **Appointment Booking System**: I'd like to have an appointment booking system on the website. Preferably, I'd like to receive notifications for these appointments via email. - **Testimonials Section**: Though not the primary feature, I'd like to have a section where past clients can leave testimonials and reviews. This will help build credibility and trust with ...
I am in need of an experienced professional to develop a WordPress real estate agency website with a minimalistic and modern design. The site must support both English and Chinese languages. Key Features Needed: - Property search functionality - Property listings - Agent profiles - A property listing feature where both sellers and owners can list their properties - Rental listings -SEO friendly Ideal Candidate: - Proven experience in developing real estate websites - Proficient in WordPress with a keen eye for minimalistic and modern design - Multilingual website development experience would be highly beneficial - Strong communication skills to ensure the website meets all requirements. Please only apply if you can meet all of these requirements. Looking forward to working with...
I'm seeking a skilled acting agent based in Dubai who can provide a range of professional services to help me advance my acting career. Key Responsibilities: - **Audition Assistance**: I need someone who can help me prepare for auditions, whether by providing feedback on my performance or helping me navigate the specific requirements of each casting call. - **Contract Negotiation**: As my agent, you will be responsible for negotiating contracts on my behalf. This includes ensuring that I receive fair compensation and that all terms and conditions are in my best interest. - **Networking Opportunities**: It's important for an acting career to have a strong network. I'm looking for an agent who can provide me with valuable connections and introductions ...
I'm looking for a dedicated sales agent to primarily focus on the local market. The agent will be responsible for selling our business services. Key Responsibilities: - Engage with potential clients through direct sales meetings. - Make outbound calls and engage in telephone sales. - Utilize online marketing strategies and sales channels to reach a wider audience. Ideal Skills and Experience: - Proven track record in B2B sales. - Strong interpersonal and communication skills. - Experience in using online marketing for sales. - Prior experience in selling business services will be a plus. The right candidate should be results-driven, have a good understanding of the local market dynamics, and able to work independently.
...of a good system and its subsequent easy management; a lot of material needs to be reorganized, offered in English, with a sober and professional style, similar on every website, with the option of being available in every language (Wordpress); the basic contents and plan in matrix at the bottom in (first column general info, each others column basic contents on specific websites/patent); ...not need easy migration (traslation) !!! Please: Can you confirm or clarify your offer better? ...how many days do you need ? ...what kind of trace/flow do you think ? *all my easy action, now start from === old asset - new asset; Aruba / Italia ...next to Hostinger / Lituania ...next to http://www.iteg-jwt
...integration for WhatsApp, Facebook Messenger, email, SMS, and PBX systems. - Proficient in developing chat platforms with functionalities such as file sharing, maintaining chat history, and integrating AI chatbots. - Strong understanding of omnichannel communication strategies and how they benefit customer service. - Ability to design intuitive and user-friendly interfaces for both customer and agent sides of the platform. **Project Objective:** The primary objective is to create a platform that not only simplifies communication between customers and support agents but also enhances the overall customer service experience by making it more interactive, responsive, and accessible through their preferred channels. This project requires someone who is not only technically ...
I'm in need of a mobile recharge and bill payment syste...supports a variety of payment methods. The system is also meant to be a multivendor platform where multiple vendors can participate. Key Requirements: - Development of an Android-based mobile recharge and bill payment system - Support for credit/debit card payments and mobile wallets - A user-friendly, intuitive interface - Multivendor support User Roles - Super Admin - Admin - Distributer - Agent - Retailer - API User Web based and Android Timeframe: I don't have a strict deadline, so you can take your time and ensure that the system is developed efficiently and effectively. Please let me know if you have any relevant experience or ideas for this project. Do you have Like this type Project that is best oppor...
...an Ad Unit in "Admob Pilot", the ad will load automatically and will increase ad impressions. * Auto Click With advanced features in "Admob Pilot", Ads will be clicked automatically like human clicks, and automatically your income will also increase. * Random IP's The best feature of "Admob Pilot", every ad impression and ad click is from a random IP *Random user agent Every ad impression and ad click is from a mobile user agent. Admob Pilot using real mobile user agents. Admob Pilot will randomize user agents. * Customize settings Admob Pilot is customizable, you can set up ad units, ip, ad impressions and ad clicks, adapting to what you need. Example :
I am in need of a comprehensive and detailed list of English and Spanish-speaking real estate agents in El Salvador. Care should be taken to include: - Name - Contact Information (both phone and email... Care should be taken to include: - Name - Contact Information (both phone and email) - Languages Spoken - Real Estate Experience - Specialization (e.g., residential, commercial, land) - Specific Areas Served within El Salvador - Professional Qualifications, Certifications, and Experience - Reviews or Ratings if Available The list ought to be carefully organized by the geographic areas each agent serves. Ideal freelancers for this project will have strong research skills and a keen attention to detail. Experience or background knowledge in real estate would be beneficial but not ...
I am a real estate agent seeking a real estate assistant who wants to build a long-lasting business relationship. My assistant must be highly proactive, and detail-oriented, with the ability to clearly follow instructions, and learn quickly. I need someone who goes above and beyond and brings their own ideas to the table to improve business systems. Training will be provided. You will be working directly with my Executive Assistant. JOB DETAILS: - This is a full-time position. - Real estate experience is a MUST-HAVE. - Typical work hours are Monday through Sunday, 4 PM - 8 PM US CST, and 9 AM - 8 PM on weekends with 1 hour break. You will have the flexibility to choose between two shifts, and you may opt to work either one or both shifts. RESPONSIBILITIES: - Daily deal report sent...
I'm seeking a skilled lawyer with a strong background in utility patent law. I am currently involved in a legal dispute regarding my patent and need representation in court. Key Requirements: - Expertise in utility patent law - Strong litigation experience - Proven track record of successful patent cases
Skilled and creative creator of images and videos to be used on our social media plateforms and youtube Must ba available Must have experience with north american real estate agent/company Must know how to edit videos perfectly respecting copyright Must help with content ideas and structure the videos to go viral We need to see you past experience
I'm looking for a FreePBX expert to help configure the Sticky Agent feature on my system. Key Requirements: - Configure Sticky Agent - Route call to the same agent who answered previously. - If that agent are unavailable, then route to his VM. Call Flow: - Inbound Route - Queue - Static Agent Ideal Skills and Experience: - Expertise in FreePBX, specifically version - Only apply if you have done this previously. My server is live, hence no experimenting. Budget $50
...website should be enabled with an affiliate and referral program, thus facilitating seamless integration with other sellers. - Regular update of deal offers should be part and parcel of the site's operation. - Monitoring and tracking of user account activity and history is indispensable for analytics purposes and customer service. - Monitoring and tracking of customer log in and sales generated from patent affiliate site like Amazon, SEMrush, Hostinger , Flipkart , Ajio, Myntra, etc - Easy application for the affiliate program should be facilitated to introduce the potential of a wider clientele and to boost sales. - Display of promotional offers, enabling Flash Sales, incorporation of coupon system adds uniqueness to the website and fosters customer loyalty. - Fun features ...
I urgently require tax filing assistance from a highly skilled professional. Ideally, you should be a Certified Public Accountant (CPA) or an Enrolled Agent (EA) because I am looking for a comprehensive understanding and interpretation of tax laws and regulations, and the respective competence in tax returns of CPAs and EAs. Your Key Responsibilities: - Filing the following tax forms for me: 1040, 1120, 1120S, 1065, 990 EZ, W Key Skills & Qualifications: - You must hold accreditation as a Certified Public Accountant (CPA) or be an Enrolled Agent (EA) - Have proficient knowledge on the complexities of tax forms 1040, 1120, 1120S, 1065, 990 EZ, W - Must be able to work swiftly as the project needs to be completed ASAP. + This project demands accuracy, timeliness and co...
...sportsbook (Similar to bet365) website that integrates Football, Basketball, Tennis, a Live Casino, and Slots. I am specifically interested in: - Incorporating real-time dealer interaction in the Live Casino and Slots sections. - Developing functionalities that would support different games like Football, Basketball, and Tennis. The platform has to own these groups: Admin,super manager,manager and agent I have my own API for full sports,slots and live casino. Ideal skills and experience for the job should include, but not limited to: - Extensive experience in web development particularly in building betting websites. - A strong knowledge of different gaming platforms. - Knowledge of live streaming, with a focus on real-time dealer interactions. You must be capable of inte...
...a team of less than 10 agents in a medical outbound account. Your primary responsibilities will include: - Staff training to ensure the team is equipped with all necessary skills for their roles. - Monitoring performance and maintaining call quality assurance to uphold a high standard of customer service. - Dialer Monitoring to manage and regulate the frequency and timing of outbound calls. - Agent Coaching to guide team members in their career development. IMPORTANT: Utilize expertise in Vicidial to understand call algorithm blocking, spam tagging, and implement effective circumvention strategies. ***If you don't have this experience, do not submit application. Let's save each other's time. As this is a medical call center, basic knowledge of medical terminol...
I'm seeking an experienced patents examiner, specifically for financial technology. The primary focus is on utility patents. Key responsibilities: - Evaluate the...patentability of financial technology inventions - Ensure compliance with all phases of 35 U.S.C., 101, 102, and 103 Ideal Candidate: - Prior experience in examining patents, particularly financial technology patents - Proficient understanding of financial technology, including its specific aspects such as patents - Detailed understanding of utility patents - Strong analytical skills to interpret patent applications and apply legal principles. This role demands a high level of attention to detail and thoroughness. Your expertise is critical to help maintain the company's intellectual property rights under f...
Javascript Interface redesign Company configuration and onboarding system Authentication Open AI integration with WhatsApp and existing ticket system. Telegram, Facebook, Instagram integrations with ticket system and OpenAI agent. Quick responses integration with aforementioned social media and messaging platforms Contacts integration with aforementioned social media and messaging platforms Agents-related features. (Management of Agent accounts, rating) Internal Chat Analytics / Dashboard metrics Schedules PABX setup and integration Billing setup for application instance. Testing, fixes, fine tuning.
A moving company out of the New York area in US is looking for a customer support/ sales agent for a full-time position. Please record a short video of why you think you would be a good fit for the company (30sec +). Without a short video, you will not be considered. An ideal candidate: - Has experience In customer support, sales, and transportation. - Has excellent communication and grammar skills - Is organized, detailed, and able to prioritize deadlines - Is energetic and has an always can-do attitude - Has excellent attendance (we will part ways as soon as I start hearing issues about power outages and nonworking or slow internet) Job responsibilities include: -Assisting customers in getting estimates -Resolving customer complaints -Responding to customer inquiries...
