|desktop supported project
||IBM ticket tool,user id unlocking,user password creating,windows outlook 2007,2010.lan and wan configuration and troubleshooting, backoffice related works,printer configuration and troubleshoot ing,resolve groups.
||May 20, 2015
||May 20, 2015Ends - 5d 11h
|Help Desk Person Wanted
Manage OSS Helpdesk in Remedy to resolve all incoming tickets in accordance with specified SLA’s.
Work closely with Customer Care organization to support Tier groups to bring problems with phone and high speed data order to a successful resolution.
Work with CLEC Operations to build orders in phone switch (Metaswitch).
Acquire knowledge of all OSS managed system...
||Customer Support, Desktop Support, VoIP, Customer Service, Helpdesk
||May 16, 2015
||May 16, 2015Ends - 21h 35m