Computer Support Jobs

Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

Hire Computer Support Technicians

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    6 jobs found, pricing in AUD

    I want to setup my email account for the company

    $17 / hr (Avg Bid)
    $17 / hr Avg Bid
    8 bids

    FREELANCERS FROM QATAR ONLY! MUST BE A RESIDENT OF QATAR with work Vis is essential for your application. 3 month contract for 2 Engineers IN DOHA Qatar, to install RFID equipment on customer site under the direction of our Engineers configuring software and some PLC Work

    $11386 (Avg Bid)
    $11386 Avg Bid
    4 bids

    We're looking for a support agent to help with supporting a WordPress plugin. Requirements: - Excellent written English - Knowledge of WordPress - Knowledge of WooCommerce - General technical and IT knowledge - Positive attitude and ability to work with difficult people - Nice to have: coding skills in PHP, CSS, HTML, JS Job description: - Support users of a plugin for WordPress and WooComm...

    $785 (Avg Bid)
    $785 Avg Bid
    29 bids

    I have approximately 4000 magazines with an average of 125 pages each. I want to scan these magazines using a Fujitsu ScanSnap SV600. This is not a flatbed scanner but an overhead scanner that can scan an open magazine ( 2 pages ) in approximately 3 seconds ( please check it out on the website ). I want to scan all the magazines into digital format and save them to an external hard drive. Here is...

    $961 (Avg Bid)
    $961 Avg Bid
    3 bids

    A staff member recently signed me up for 365 on my updated desktop computer. For some reason the logins dont work successfully when I try and attain the outlook app on my desktop. They in installed the 365 program twice but it still does not work properly. I need someone that can set up teamviewer with me on my computer and fix the un install properly and start again.

    $15 / hr (Avg Bid)
    $15 / hr Avg Bid
    18 bids

    Aquí te enseñare a como armar una pc y instalar el windows

    $32 (Avg Bid)
    $32 Avg Bid
    3 bids