Computer Support Jobs

Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

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    6 jobs found, pricing in AUD

    I have some problems about service oriented computing. knowledge about service oriented computing is required.

    $57 (Avg Bid)
    $57 Avg Bid
    4 bids
    Windows help 6 days left

    One on one help - setting up a new PC with Windows 10. I'd like to spend a 2-3 hours with someone who can help me with - Shortcuts in Word - Outlook help - I have basic skills but need to set up a few templates etc

    $36 / hr (Avg Bid)
    Local
    $36 / hr Avg Bid
    2 bids

    Verser are seeking assistance for a casual IT deployment in Rockhampton. The available pay rate for this deployment is between $45.36 and $57.73 per hour (Inc the relevant loadings) + Super, depending on experience level. A further shift would be available by agreement, in either Bundaberg or Gladstone the following Monday 2nd December (same scope of work, same hours). The hours are 12.30am - ...

    $25 - $50 / hr
    Local
    $25 - $50 / hr
    0 bids

    We are a physicaI therapy facility, we need help to set up our google account and someone that does our SEO/SEM .We want to be appear in the first page of google with some specific key words. Example: physical, therapy, pain, sport related injury, dificulty walking, etc, basically we want to be found every time someone looks for those specific words, also we like to create a way of request in our...

    $161 (Avg Bid)
    $161 Avg Bid
    104 bids

    I need help with my clickfunnel domains. My domain isn't responding the way i needed it to be. Whenever i type my domain on the url, it goes to another funnel which i have already deleted that funnel. I need someone who knows very well with Clickfunnel, as i need this urgent. Thanks

    $50 (Avg Bid)
    $50 Avg Bid
    1 bids

    I am looking for top candidates that are able to fix computers and printers in the Jakarta area. Please bid if you are interested. We are willing to train candidates for this as well. Ideal candidates will have the following: • Experience Requirements: • 3+ years Deskside Support Experience • Hardware, Software, and OS troubleshooting • PC and Printer Hardware repair &...

    $18 / hr (Avg Bid)
    Local
    $18 / hr Avg Bid
    167 bids