Computer Support Jobs

Customer support is a type of customer service which aims to ensure a user or a customer’s satisfaction with a product or service. This can be done in the form of in-person interaction or through calls, emails, and now even social media. Customer support involves resolving customer queries, providing information about company offerings, and even tracking incidents and service requests. Aside from fulfilling client needs, customer support is also an important tool for businesses themselves as they are able to resolve and improve their offerings through feedback from their customers.

 

Good customer support does not only entail expertise and knowledge in the product and service of the company. Other soft skills are required in satisfying customers and sustaining client relations. The most basic competency needed in customer support is communication skills because product awareness without knowing how to communicate is useless. Customers also expect a prompt response to their concerns so efficiency is necessary. Patience is also a requisite skill as some users become difficult to handle when their concerns are unsatisfied. Ultimately, a successful customer support is achieved when customers are satisfied with the response of customer support and consequently, continue to use the product.

Hire Computer Support Technicians

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    6 jobs found, pricing in AUD

    I have downloaded this game before but it almost killed my PC. Can anyone help me install it safely without risk of viruses or harm to my desktop computer that I need for work? I don't want it for the mature stuff. Only for the character customization and kind of killing roulette the characters do to stream on my Twitch. You must speak English fluently, and be 18+. Please also include your Di...

    $13 - $39
    $13 - $39
    0 bids

    In-house Multi-Media Administration and Organisation. Your tasks will be: - Layout development.. database refinement of records in FileMaker Pro for export manipulation into graphics and visual art applications. - Studio maintenance and other administrative tasks.. file keeping, orgainisation, schedule keeping etc. - Use of InDesign / XPress an advantage. Part of the requirements will...

    $35 / hr (Avg Bid)
    Local
    $35 / hr Avg Bid
    4 bids

    need help with windows, linux, bash can you help will share a document

    $152 (Avg Bid)
    $152 Avg Bid
    16 bids
    desktop support 3 days left

    maintance all IT asst hardware and networking

    $4 / hr (Avg Bid)
    $4 / hr Avg Bid
    5 bids

    Need Computer Cleaned, Anti-virus Installed, and Microsoft Word & Excel Installed. I Have 3 computers that all need to be cleaned and updated. 2 of them do not currently have Microsoft Word or Excel and i would like to have that installed.

    $28 (Avg Bid)
    $28 Avg Bid
    21 bids

    I am computer diploma Holder with 5years sales and service experience

    $306 (Avg Bid)
    $306 Avg Bid
    4 bids