Customer Support Jobs

We're running a Zoho Desk ticketing setup integrated with the WhatsApp IM channel, using a Guided Conversation (GC) chatbot to triage incoming messages across 5 services (Sales, Logistics, Medical, Finance, Other) in both English and Arabic. The core flow works, but we're looking for an experienced second pair of eyes to help us close gaps and extend it. What we need help with: - Discovery & Process Review — Audit our current GC flow and routing logic via Loom walkthroughs/screenshots (no account access granted) and deliver a written report with recommendations. - GC Flow Robustness — Fix reselection loops, End block placement, timer conflicts (ticket SLA vs GC wait vs user inactivity), and offscript input handling. - CSAT Survey Automation — Bilingual twic...

" Need Male Moderators! We're looking for talented males (18-30 years old) to join our team as moderators! Requirements: - Male, 18-30 years old - Stable internet speed: 100 Mbps - GPU: GTX RTX or higher - Good communication skills - Comfortable with online moderation - No investment Location: Remote (anywhere in Pakistan, Russia, Poland) Salary: $500/month Apply now and join our team! DM us or comment below! #ModeratorJobs #RemoteWork #GamingCommunity #PakistanJobs #JobOpportunity #TechJobs"

I’m handing off the front-line customer conversations for my store so that every shopper gets a helpful, same-day reply. Your core task is simple: respond to incoming emails and live-chat messages that ask about product details, order status or tracking updates, and the occasional technical troubleshooting question. All responses must be polite, brand-consistent, and fact-checked against the knowledge base I’ll provide. When information isn’t available, you’ll flag the thread for me rather than guessing. Deliverables • Inbox and chat cleared at least twice per business day • Accurate answers covering product information, order progress, or basic tech support • Any unresolved or urgent issues summarized in a daily hand-off note I’l...

Sounds fun? I'm looking to hear about your real life embarassing incidents that happened anything from house dress, issues faced, exposing issues etc. You should be good enough talking about your personal dressing experiences in an honest and relaxed way. Requirements: Comfortable discussing about your dress experiences Able to communicate clearly in English NOTE: AI-generated bids and messages will be ignored.

I run a busy-but-small video game console repair shop and need a dependable voice on the line for roughly 3–8 hours spread across the week. All calls—both those that ring in and the short follow-up calls you place—arrive through our toll-free 800 system and are forwarded directly to your mobile phone, so you can work from anywhere. Here’s the flow: when a customer rings, you follow the provided script, capture the needed details, and immediately note the interaction on the appropriate Trello card. When a repair reaches the “authorization needed” stage, you place an outbound call (again with a script in hand) to secure approval and update the same card before moving on. That’s it—no selling, no troubleshooting, just clear, warm communication ...

We are looking for a dependable, organized, and detail-oriented Virtual Assistant to help set up and support a new Skool community. This role is perfect for someone who is comfortable learning online platforms, organizing content, formatting posts and lessons, and helping keep a community clean, active, and easy to navigate. I will provide the content, direction, and overall vision. Your role will be to help build the community, upload and organize materials, create and format posts, assist with member support, and keep everything running smoothly. This is not a role where you will be creating the core teaching content from scratch. This is a role for someone who is strong in organization, follow-through, formatting, and support. What You’ll Be Doing Your responsibilities may in...

I need a fluent Spanish–speaking agent to take full ownership of our policy renewals, cancellations, follow-ups, and cross-selling initiatives within my insurance business. You’ll be making outbound calls, responding to inbound queries, and updating everything in our cloud CRM as you go. An intermediate grasp of insurance terminology, coverage limits, endorsements, and typical objection-handling scenarios is essential; I want you to feel comfortable clarifying benefits and guiding customers through mid-level policy questions without constant supervision. Three core skills drive success in this seat: • Problem-solving – quickly pinpoint coverage gaps or billing issues and present workable solutions. • Empathy – keep conversations human, especially when...

I run an adult-oriented brand and need reliable, text-only customer support across my social-media inboxes. Every day new and returning customers reach out through direct messages looking for account help, billing clarification, or basic product information. I want those questions answered quickly, accurately, and in a tone that balances professionalism with the friendly style my followers expect. You will log in to the brand’s Twitter, Instagram, and Facebook pages, monitor incoming messages, and resolve each enquiry in real time. When answers fall outside your scope, you’ll tag me or forward the ticket so no conversation is left hanging. Fluency in written English, fast typing, and comfort working with adult content are essential. Deliverables • Real-time text replie...

Job Description: I am launching a new export business and am looking for a reliable, professional, and organized Virtual Assistant (VA) to assist with lead generation and outreach. Since this is a new venture, I need someone who can help me connect with potential international buyers efficiently. ​Your Responsibilities: ​Lead Outreach: Proactively reach out to potential buyers via Email, LinkedIn, or WhatsApp using provided scripts and contact lists. ​Lead Qualification: Engage with prospects to identify genuine interest and gauge their requirements. ​Data Management: Maintain and update a Google Sheet/CRM tracker daily. You will need to keep records of who was contacted, the status of the conversation (e.g., Interested, Not Interested, Pending), and follow-up dates. ​Follow-ups: Send poli...

Tiny CRM, Lead Automation, and AI SO Setup for Single Hospitality Property LIVE DEMO REQUIRED OF WIP APP BEFORE AWARDING (web for mobile is fine for demo) We run a single hospitality property (book or not, rooms) and are looking for a reliable freelancer to help us put a simple, effective lead management system in place. Right now inquiries come in through different channels and in many different formats. Some are detailed, some are brief, some are forwarded from platforms, some are direct messages. We do not control the format of incoming inquiries, so the system needs to handle real-world messy lead intake rather than a single clean web form. We’d like one clear workflow that helps us respond faster, stay organized, and improve conversions. This is a small project for someone...

We are looking for a reliable and skilled individual with strong computer knowledge and experience installing software. Requirements: Very good computer skills Able to install and configure software Fast typing speed Comfortable using remote access tools Good written communication skills Main Responsibilities: Reply to customer emails based on the criteria and guidelines provided Provide technical support to customers Assist customers through remote sessions when required Follow company procedures when responding to inquiries Working Hours: 10 hours per day 30 days per month If you are interested, please send your proposal including your expected monthly salary. We look forward to working with you.

I need a proactive manager who will turn my WhatsApp group into a lively, value-packed space. The primary objective is to increase engagement, so I’m counting on you to spark daily conversations, encourage member participation, and keep the momentum going. What you’ll handle for me: • Moderate and guide real-time chats so they stay on topic and positive. • Schedule and publish educational content—articles, short videos, infographics, or anything else that keeps members learning and talking. • Provide quick, friendly customer support inside the chat. • Track key metrics (message volume, active members, response time) and share concise weekly reports so we can see what’s working. You’ll be working in WhatsApp Business, and I’m h...

We are looking for a reliable and skilled individual with strong computer knowledge and experience installing software. Requirements: Very good computer skills Able to install and configure software Fast typing speed Comfortable using remote access tools Good written communication skills Main Responsibilities: Reply to customer emails based on the criteria and guidelines provided Provide technical support to customers Assist customers through remote sessions when required Follow company procedures when responding to inquiries Working Hours: 10 hours per day 30 days per month If you are interested, please send your proposal including your expected monthly salary. We look forward to working with you.

I’m ready to hand over the day-to-day running of our WhatsApp community to someone who can turn it into a genuinely active, helpful space. The mission is three-fold: drive lively conversations, expand brand awareness through meaningful interactions, and provide quick, friendly customer support whenever members reach out. Community set up and start from scratch To keep people coming back, I’ll be sharing informative articles and step-by-step tutorials that add real value. Your role is to plan the posting calendar around this content, publish it at the right moments, spark discussion in the chat, and steer members toward the resources they need. When questions pop up—whether they’re about the brand, a recent post, or a product feature—you’ll answer prompt...

I’m running an equity-crowdfunding push that now needs a self-directed virtual assistant who can pick up my written English instructions and run with them. Because momentum is everything, I’m looking for someone who double-checks their own work, spots typos before I do, and doesn’t need reminders to meet a deadline. You’ll have clear, step-by-step briefs; after that I expect independent execution, timely status notes, and proactive flagging of anything that could slow us down. If you’re ready to start immediately and confident you can juggle posting, prospecting, and email follow-ups without constant supervision, let’s talk today—I want to hand off the first batch of tasks as soon as you’re onboarded.

I need one dependable professional who can both fix a leaking supply pipe in my home and serve as my personal driver on an as-needed basis. Plumbing scope: locate the leak, repair or replace the damaged section, test for full pressure, and leave the workspace clean. Bring the tools and fittings you prefer—copper, PEX, or compression joints are all fine as long as the seal is watertight. Driving scope: two to four trips a week, mostly within the city, using my late-model automatic sedan. A valid licence, clean record, punctuality, and polite customer service are essential. Basic vehicle checks (fuel, tyre pressure, interior tidiness) are part of the duty. If you are comfortable switching between wrench and steering wheel, let me know your earliest availability and a rough tim...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

Sounds fun? I'm looking to hear about your real life embarassing incidents that happened anything from house dress, issues faced, exposing issues etc. You should be good enough talking about your personal dressing experiences in an honest and relaxed way. Requirements: Comfortable discussing about your dress experiences Able to communicate clearly in English NOTE: All A- generated bids and messages will be ignored.

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

We need a detail-oriented Virtual Assistant to conduct live call testing for our AI voice automation platform. You'll be testing conversational AI interactions across healthcare and real estate scenarios, evaluating tone, logic accuracy, and workflow adherence. Requirements: • Independent ability to place/receive calls to US phone numbers (VoIP or mobile) • Proficiency in Google Workspace (Sheets and Docs) • Exceptional verbal and written English communication skills • Ability to complete 5-10 hour testing cycles within 24-hour turnaround • Strong organizational skills and ability to follow complex instructions • Critical ear for conversational tone and quality assessment • Spanish fluency preferred for multilingual testing • Prior experience i...

I operate a non-emergency medical transportation company in California and need a remote dispatcher who can keep our riders, facilities, and drivers perfectly coordinated. The role blends customer service with live fleet oversight, so you’ll handle three things all day long: scheduling trips, answering questions, and tracking vehicles in real time. Here’s how that looks in practice. Throughout your shift you will: • Book, confirm, and adjust appointments inside RouteGenie, matching each rider’s needs (wheelchair, stretcher, ambulatory) with the right vehicle and driver. • Respond promptly on the phone, by email, and through our live-chat window whenever patients, caregivers, or medical offices have questions or last-minute changes. • Watch our GPS das...

I’m looking for an Enrollment and Marketing Assistant based in Mumbai who can focus on telecalling potential students for Catholic University of Murcia (Spain). Your main task is to speak with prospective applicants, answer their questions, and clearly present our undergraduate, postgraduate, and PhD programme offerings so they can make an informed decision. What you’ll handle • Place daily outbound calls to leads provided by our team. • Provide accurate, friendly information about each course, including admission requirements, deadlines, and career prospects. • Maintain call logs and update lead status in the CRM so we can track conversions and follow-ups. • Share any recurring questions or objections you hear so we can refine our messaging. Success...

customers have posted 1-5 reviews on my Google Business Profile that contain outright false information. I flagged each one inside Google Business Profile Manager and followed up through the normal appeal form, yet weeks later nothing has been taken down. I’m looking for someone who already knows the ins-and-outs of Google’s “misleading content” policy and has a proven method of escalating or re-submitting cases so that they actually reach the right support tier. The job is focused and results-oriented: I will supply screenshots of the offending text, supporting documents that prove it’s untrue, and the case ID numbers from my first round of reports. Your task is to draft any additional evidence packs, craft the strongest possible policy-based argument, submi...

I’m putting together a small, distributed team and need a dependable professional who can commit to steady, part-time hours over the long haul. Day-to-day, we work on Eastern Time, so I count on a reasonable overlap for quick conversations and prompt replies when issues arise. I host brief check-ins during the week, and transparent progress updates are essential to keeping everything running smoothly. Your background can sit in development, design, project oversight, or a mix—what matters most is consistency, clear communication, and the confidence to manage your own tasks without constant supervision. If you have experience with common remote-collaboration tools like Slack, Trello, GitHub, or Figma, you’ll feel right at home, but I’m prepared to get the right pers...

I’m looking for ongoing help across three fronts: keeping my QuickBooks account in order, making sure every inbound customer-support call is answered promptly, and staying on top of all text and social-media interactions. QuickBooks You’ll log in to my existing QuickBooks Online file, review transactions, and carry out whatever bookkeeping, invoicing, or reporting tasks are pending that week. The exact mix of tasks can shift, so I value someone who already feels comfortable navigating the platform and can flag any discrepancies without hand-holding. Calls All incoming calls are customer-support related—typically order questions, basic troubleshooting, or status updates. A friendly tone, clear spoken English, and the ability to document each call in our shared CRM ar...

The day-to-day focus centers on our customer support inbox. You will read each message, craft clear, friendly responses, resolve complaints with a calm tone, and supply accurate product information. To streamline future replies, I also need fresh, well-structured email templates that reflect our brand voice. Beyond the inbox, a concise report should be submitted at the end of every shift that highlights ticket volume, common issues, and any follow-up actions taken. Internal notes or brief updates to the team are part of the workflow as well, so polished English writing is essential. Timeliness and attention to detail matter as much as your language skills; messages must be answered within the agreed window and reports delivered on schedule. Familiarity with standard help-desk or email pl...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I regularly order items from U-S online stores that do not ship to my country and I’m looking for a reliable individual in the States who can receive each package at their address, prepare the shipping label, and forward it to me promptly. You would: • Receive parcels coming in 1 e-commerce retailer. • Check that the contents match the packing slip and that nothing is damaged. • Apply the international you purchase the label locally, the costs reimbursed). • Drop the package with USPS, UPS, FedEx, or another mainstream carrier within 24 hours of receipt. While my main requirement is straightforward forwarding and declaration. I anticipate roughly 2 parcels a month, which will be continuous and if successful could be more. Clear communication, quick turn...

My business receives a steady flow of customer-service emails, and I need a detail-oriented person to own every complaint that lands in the inbox. You will log in to our shared help desk (Gmail + Help Scout) each weekday, spot messages that express dissatisfaction, and respond with a calm, solution-focused tone that protects our brand reputation. I work best with people who follow instructions precisely, stay organized, and keep a positive attitude even when a customer is upset—qualities that matter more to me than sheer speed. Turn-around time for each complaint response is 24 hours or less; if an issue requires escalation, note it clearly and tag me so I can step in. Deliverables I expect • Inbox cleared of unresolved complaints at the end of each shift • A short log ...

【Fully Remote | No Experience Required】 Hourly Rate: JPY 1,500 – 2,000 Working Hours: Approximately 30 hours per week Contract Duration: 6 months or longer (Long-term preferred) Required Skills: Korean (Native or Business level), Japanese, and basic English communication skills Job Description This is a fully remote Online Executive Assistant position where you can maximize your Korean language skills. If you are looking to utilize your linguistic abilities in a professional setting and have an interest in business coordination, this role is the perfect fit! Even if you have no prior experience in administrative or secretarial work, our comprehensive manuals and dedicated chat-based support will help you start with confidence. Responsibilities Communicating and coordinating schedu...

I need help opening a personal European account that will reliably receive payments in EUR and let me cash the funds out without friction. Business or joint options are not what I’m after; the solution has to be strictly in my own name and fully compliant with EU banking and KYC rules. Guide me through every step, from choosing the right bank or licensed fintech to submitting documents and passing verification. Your experience with SEPA-enabled providers, online onboarding, and non-resident or cross-border scenarios will be essential, as I want the account live and ready to accept incoming EUR transfers quickly. Deliverables (all required for project completion): • Shortlist of suitable banks/fintech platforms with pros and cons • Clear checklist of documents, forms, ...

Top Responsibilities: Lender Liaison: Communicate and follow up proactively with banks, realtors, sellers, and title companies to move files toward closing. Document Management: Collect, review, and organize complex financial hardship packages (financials, tax returns, bank statements, etc.) to ensure completeness and accuracy. Package Submission: Prepare and submit complete loss mitigation packages via lender portals and respond promptly to any missing document requests. Foreclosure Tracking: Monitor foreclosure timelines and coordinate critical steps such as BPOs/appraisals, payoff statements, and postponement requests. Case Logging: Maintain detailed digital notes and follow-up history for every file. Requirements: Must-Have: Proven experience in foreclosure processing, loss mitigation...

I need a reliable tele-caller to reach out to both existing clients and brand-new prospects who have recently booked with us. The sole objective of each call is simple yet critical: confirm the exact date and time of their upcoming appointment and note any rescheduling requests on the spot. You will receive a daily list of numbers, the provisional appointment slot attached to each, and a brief script to keep the tone consistent with our brand. After every call, I expect a short log—name, number dialed, final confirmed slot, and any remarks—entered into our shared Google Sheet or fed straight into our CRM if you’re comfortable with it. Accuracy and a friendly, confident phone manner are far more important than aggressive selling; this is strictly a confirmation task. ...

I’m looking for a native-level German communicator to take over ongoing customer follow-up. You’ll be reaching out to prospects and recent buyers by email, phone, and our main social-media inboxes, answering product questions, nudging stalled deals, and making sure no message goes unanswered. I’ll supply you with access to our CRM plus template replies; you adapt the tone, personalise each touchpoint, and keep concise notes so our sales dashboard stays current. Calls are typically short confirmation or check-in conversations, never cold prospecting. Success for me is simple: every assigned contact hears back in clear, friendly German within 24 hours, and I can open the CRM at any time and see accurate, time-stamped updates on what was said and what happens next. If that...

I need an experienced AFLAC-licensed professional who can own three core functions for my book of business: enrolling new policyholders, delivering day-to-day customer service, and shepherding claims from first notice through payout. During open and off-cycle enrollment periods you will explain available policy options in clear, non-technical language, complete every section of the application forms accurately, then schedule and confirm any follow-up appointments that prospects may need before signing. When existing clients reach out, you’ll be their first point of contact—handling inquiries, providing product information, and resolving routine issues quickly so they never have to chase an answer. For active claims, you’ll collect required documentation, submit it...

Role: Personal / Virtual Assistant (Execution-Focused) Type: Part-time / Full-time (Remote / Ahmedabad-based) About the Role: This is not a typical assistant role. You will work directly with a founder and your main responsibility is to ensure tasks are completed on time — no excuses. Your job is to push, follow up, and maintain daily discipline. Key Responsibilities: - Daily follow-ups on tasks and goals - Ensuring completion of assigned work (strict accountability) - Managing schedule, reminders, and priorities - Tracking daily progress and reporting updates - Identifying delays and ensuring corrective action - Maintaining a no-excuses execution environment Requirements: - Strong communication and follow-up skills - Disciplined and proactive mindset - Not afraid to remind or ...

I'm looking for someone who is smart and energetic to record action songs for preschool children. No previous experience required. You can record the videos using your phone camera. You just need to act according to the songs we provide. Payment will be given for each song video you record. Each rhyme will be around 5 to 6 minutes, depending on the song. Please check these example videos: ---------------- ------------------------- ---------------- ------------------------- ---------------- ------------------------- ---------------- ------------------------- PLEASE NOTE: I will provide you with all the reference songs for each videos. Also,, you must be in SAREE for more professional looks.

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I’m looking for a reliable assistant based in Malaysia or the Philippines who can work comfortably on Melbourne (AEST) hours. The role centres on three core activities: • Database updating – you’ll log new leads, clean existing records and keep our contact database current. Accuracy and consistent naming conventions are critical. • Market research – I’ll send you topics or target segments and need concise summaries of trends, key players and useful links that I can act on quickly. • Phone calls – you’ll follow simple call scripts to confirm details with suppliers and prospects, then capture the outcomes in our system. We already use Google Workspace, Excel and a cloud CRM, so experience with those tools will help you hit the grou...

I’m ready to hand over the day-to-day running of our WhatsApp community to someone who can turn it into a genuinely active, helpful space. The mission is three-fold: drive lively conversations, expand brand awareness through meaningful interactions, and provide quick, friendly customer support whenever members reach out. Community set up and start from scratch To keep people coming back, I’ll be sharing informative articles and step-by-step tutorials that add real value. Your role is to plan the posting calendar around this content, publish it at the right moments, spark discussion in the chat, and steer members toward the resources they need. When questions pop up—whether they’re about the brand, a recent post, or a product feature—you’ll answer prompt...

I’m looking for a reliable assistant based in Malaysia or the Philippines who can work comfortably on Melbourne (AEST) hours. The role centres on three core activities: • Database updating – you’ll log new leads, clean existing records and keep our contact database current. Accuracy and consistent naming conventions are critical. • Market research – I’ll send you topics or target segments and need concise summaries of trends, key players and useful links that I can act on quickly. • Phone calls – you’ll follow simple call scripts to confirm details with suppliers and prospects, then capture the outcomes in our system. We already use Google Workspace, Excel and a cloud CRM, so experience with those tools will help you hit the grou...

I’m a U.S. public adjuster handling property-damage claims and I’m looking for a sharp virtual assistant who already understands the end-to-end claims process. CANDIDATE MUST HAVE EXPERIENCE IN PROPERTY INSURANCE CLAIMS. Day to day, you’ll keep cases moving by accurately labeling and commenting on damage photos, updating every data point in my Google Sheets tracker, and taking care of the general office work that lets me stay out in the field. Here’s what you’ll actually be doing: • Annotate damage pictures – circle, highlight, and add concise notes so carriers can’t miss what we’re documenting. • Keep my master Google Sheets log 100 % current – claim numbers, carrier contacts, follow-up dates, payout status, and any note...

I need a hands-on customer success partner who understands the rhythm of a fast-moving fashion label and can own the entire post-sale experience. From the moment a boutique or direct-to-consumer shopper says “yes,” you will guide their onboarding, jump on any issues before they snowball, and spot genuine upsell moments that feel like service rather than sales. Day-to-day you will welcome each new client with a clear, branded onboarding flow, monitor their early interactions in our CRM (HubSpot is in place, but I’m open to your preferred platform), and keep conversations moving smoothly across email, chat, and social DMs. When a complaint does come in, you’ll investigate root cause, coordinate with production or logistics, and follow up until the client is happily w...

We're a DTC supplement brand with 3 CS agents. We need a hands-on CS Manager who's in the work — not just designing processes from above. You'll own the full ticket queue, process refunds directly, manage our delivery exception tracker (agents report issues, you resolve or escalate to suppliers and founder as needed), and keep our refund policy current. You'll also maintain our reference message library, audit agent quality, and coach the team on our most common ticket types — subscription disputes, unrecognized charges, delivery exceptions. On the systems side: clean up our ticket workflow, optimize our existing helpdesk (Commslayer), and build a simple KPI view covering backlog, response time, and CSAT that the founder can check at a glance. Everything g...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I’m looking for a reliable assistant who can keep my inbox under control, book meetings without clashes, and maintain a tidy trail of data behind the scenes. Email handling will take up most of your day. The messages are customer-support inquiries that currently arrive and are resolved entirely by email—no ticketing tool yet—so you’ll need a sharp eye for tone, accuracy, and follow-through. Each reply you draft should be clear, courteous, and, where possible, templated for speed while still feeling personal. Beyond the inbox, you’ll jump into Google Workspace and Microsoft 365 to: • schedule and confirm meetings on my calendar, • update shared spreadsheets with order and contact details, • compile simple weekly performance reports. To succeed...

Job Title: Telecaller (English, Urdu) – Bangalore Job Type: Full-time / Part-time / Freelance Location: Bangalore (On-site/Remote, specify as needed) Languages Required: English, Kannada, Telugu Experience: 0-2 years (Freshers can apply) Job Description: We are looking for a dynamic and fluent Telecaller who can communicate effectively in English, Kannada, and Telugu. The ideal candidate will be responsible for handling customer calls, explaining our services, and converting potential leads into customers. Key Responsibilities: Make outbound calls to potential clients and explain our services. Answer inbound customer queries professionally. Follow up with leads and assist in closing sales. Provide excellent customer service to enhance client satisfaction. Requirements: Strong ver...

I’m building an online home for our end-to-end e-commerce agency and I want the site to feel fresh, modern and unmistakably clean. The primary functional priority is a robust customer-service and support hub—think real-time chat, ticketing and a searchable knowledge base—so visitors can reach us effortlessly and find answers on their own. I’m open to whichever combination of those tools you feel delivers the smoothest user experience. The rest of the site will showcase who we are, the breadth of our services and a few case-study style success stories, all wrapped in a minimalist design language: generous white space, restrained color palette, sharp typography and lightning-fast load times. Responsive layouts, basic on-page SEO, Google Analytics and an intuitive CMS...

To manage an AI-based voice moderation system. To train and benchmark it accurately, I need an experienced call-center professional who can listen to more than 20 Spanish-language customer-support calls each day, evaluate the agent–caller interaction in real time or shortly after, and capture the findings in a concise quality-assurance report. Here is what the job involves: • Access the recorded or live customer-support calls I provide (all in Spanish). • Score each call against clarity, empathy, policy compliance, call-flow adherence, and overall customer experience. • Highlight specific audio segments that illustrate strengths or issues, then recommend concrete improvements the AI moderator should flag in the future. • Submit a daily report in my templa...

I’m looking for someone in Singapore who can jump in quickly and help me out once a month. The support I need is fairly light but varied, and it has to be handled in person. Here’s what you’ll typically handle for me: • Errands and shopping – picking up items, dropping parcels, or sourcing specific products. • Organizing and scheduling – blocking out appointments, setting reminders, and keeping my small to-do list tidy. • Household chores – simple, occasional tasks such as tidying a storeroom or overseeing a light home delivery. I’ll confirm the exact day each month in advance, but flexibility for urgent runs is a big plus. If things work smoothly, we may move to more frequent sessions later on. Your reliability, local know-h...