Customer Support Jobs

Company I’m looking for someone who can take over my customer communication end-to-end. The work is full-time and can be done either from home or, if you prefer, from an office setup. Here’s what I need you to handle every day: • Calling support – you’ll answer all incoming calls and place outgoing calls whenever follow-ups, confirmations, or callbacks are required. • WhatsApp management – you’ll stay on top of customer inquiries that arrive through WhatsApp, replying quickly and keeping conversations organised so no request is missed. Fluency in Hindi is essential because nearly all our conversations happen in it. If your English is only “normal,” that’s perfectly fine—as long as you can understand basic messages...

I run a Telegram account that receives a steady flow of everyday questions, and I’m falling behind on replies. I’m looking for a reliable freelancer who can step in and answer those general inquiries on my behalf so every message is handled quickly and courteously. Here’s what I need from you: • Use my Telegram account (desktop or mobile—your choice) during the agreed-upon hours. • Read each incoming message, understand the question, and craft a friendly, accurate response in Indonesian. • Keep the conversation tone consistent with my past messages—helpful, concise, never pushy. I’ll provide: • Full access to the chat history for context. • A short FAQ document covering the most common questions. • Quick check-ins to clari...

I’m in the final stretch of launching two new ventures and, between now and January, my to-do list keeps multiplying faster than I can clear it. I’d like to hand off a stream of small jobs to someone who can jump in quickly, communicate fluidly on WhatsApp (text, voice note, or the occasional call), and keep things moving while I stay focused on the bigger picture. Here’s what’s on my plate right now: • Administrative support, mainly scheduling appointments with suppliers, collaborators, and early customers so my calendar stays organised and everyone gets the right Zoom link at the right time. • Marketing help centred on social media management—drafting posts, queuing them in Buffer or a similar tool, and replying to basic community questions so ...

I need a reliable partner to handle day-to-day customer chats for my business. The core task is simple yet vital: read incoming messages, understand what the customer needs, and respond quickly in clear, friendly Indonesian. Most questions are routine—price enquiries, product availability, shipping updates—so you should be comfortable writing concise answers and, when necessary, asking me for the latest details. You will work inside the chat platforms I already use (mainly WhatsApp Business at the moment, with Facebook Messenger or Instagram DM added as we grow). I’ll grant you access and share our existing tone-of-voice guide plus a small FAQ. Your job is to keep response times short and conversations organised with labels or stars so nothing is missed. To help us star...

I need a reliable partner to handle day-to-day customer chats for my business. The core task is simple yet vital: read incoming messages, understand what the customer needs, and respond quickly in clear, friendly Indonesian. Most questions are routine—price enquiries, product availability, shipping updates—so you should be comfortable writing concise answers and, when necessary, asking me for the latest details. You will work inside the chat platforms I already use (mainly WhatsApp Business at the moment, with Facebook Messenger or Instagram DM added as we grow). I’ll grant you access and share our existing tone-of-voice guide plus a small FAQ. Your job is to keep response times short and conversations organised with labels or stars so nothing is missed. To help us star...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I need help keeping up with my personal inbox on Telegram. Every day new messages come in—friends, colleagues, networking contacts—and I want each one answered promptly in my own friendly tone. Here’s what I expect from you: • Monitor my Telegram account during agreed-upon hours and send courteous, context-aware replies. • Flag any conversations that need my direct input so nothing slips through the cracks. • Maintain the chat history neatly (forwarding important threads or files to me when you spot them). You’ll log in through the official Telegram desktop or mobile app—whichever you prefer—and I’ll provide a short style guide plus common responses to speed things up. Consistent, natural-sounding English (or Bahasa Indon...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

Company I’m looking for someone who can take over my customer communication end-to-end. The work is full-time and can be done either from home or, if you prefer, from an office setup. Here’s what I need you to handle every day: • Calling support – you’ll answer all incoming calls and place outgoing calls whenever follow-ups, confirmations, or callbacks are required. • WhatsApp management – you’ll stay on top of customer inquiries that arrive through WhatsApp, replying quickly and keeping conversations organised so no request is missed. Fluency in Hindi is essential because nearly all our conversations happen in it. If your English is only “normal,” that’s perfectly fine—as long as you can understand basic messages...

My Google Ads account was suddenly suspended and the platform never sent me a clear notice or explanation. I can still log in, but the entire account shows the red “Suspended” banner and every campaign is paused. Because I received no email detailing a policy breach, payment failure, or any other trigger, I need an expert who can quickly uncover the root cause, open the right support channels with Google, and guide the reinstatement process from start to finish. Here is what I’m expecting: • Audit the account (Policy Manager, Billing & Payments, Change History, Ad Preview) to pinpoint the violation or flag triggering the suspension—even when the interface lists “Unknown reason.” • Draft and submit the most effective appeal or escalatio...

Company / Website: LoanSathi Website: Job Description: LoanSathi () is hiring Male & Female candidates for Calling and WhatsApp Management work. This is a safe, genuine and long-term job opportunity with complete training support. Job Responsibilities: - Handle customer calls related to loan enquiries - Manage WhatsApp chats and customer follow-ups - Share basic loan information with customers - Coordinate with internal team for updates - Maintain simple daily work reports Salary Package: ₹10,000 – ₹15,000 per month + Incentives Working Hours: 8–9 hours daily Work Mode: Flexible – Work From Home / Office Eligibility Criteria: - Freshers & Experienced both can apply - Basic communication skills required - Smartphone & internet required - Basic knowledge ...

We are looking for a long-term Virtual Assistant to support daily operations across three brands: • Longevity Pen – health & wellness e-commerce brand (Shopify) • Zomers Bloemen – retail flower shop with Shopify & Shopify POS • Evolut – e-commerce & Shopify agency The goal of this role is to reduce operational load on the founders, ensure consistent execution, and keep all platforms up to date and optimised. This role focuses on execution, organisation, and optimisation, not strategy or creative direction. Objectives of This Role • Handle customer requests quickly and professionally • Keep Shopify stores accurate, clean, and conversion-focused • Execute social media content consistently • Run email marketing campaig...

I run an online service that operates entirely in Arabic and need a reliable partner to keep our records accurate while chatting with customers in real-time. The role combines two streams of work: Data entry All transactional details flow into three places—spreadsheets, a small MySQL database, and web-based forms we use for internal requests. Your job is to: • maintain and clean the spreadsheets (Excel / Google Sheets), • update the database through its web interface, • transcribe form submissions precisely so every field is complete and consistent. Customer support During business hours you’ll sit on our live-chat widget (we currently use Zendesk Chat). Quick, courteous replies in native-level Arabic are the priority; English is handy for the occasiona...

Several of my business-linked Instagram profiles were suddenly disabled for “violation of community guidelines.” Instagram never specified which guideline and each attempt I have made to appeal through the usual in-app forms and support email has gone unanswered. I need someone experienced with Instagram’s policy framework, Meta Business Suite, and the Facebook/Instagram support escalation paths to guide me through a focused appeal strategy and, ideally, secure reactivation of every affected account. Tasks include: • Reviewing the notifications and any account history I can provide • Pinpointing likely guideline triggers and recommending corrective language or evidence • Preparing persuasive appeal submissions (forms, emails, identity verification, ...

I need an experienced freelancer to take over my WhatsApp channel and handle all customer-service inquiries that arrive there. The work is entirely chat-based: answering product questions, resolving small issues, recording feedback, and escalating anything that needs higher-level attention. I already have a WhatsApp Business account in place; what’s missing is a reliable person (or team) who can keep response times low, maintain a friendly tone that matches my brand, and log each conversation in the shared Google Sheet we use for internal tracking. Please tell me about the WhatsApp or other live-chat customer service experience you have, the average daily volume you’ve managed before, and the tools you typically rely on to stay organized. If you’re comfortable cover...

I’m looking for someone who can start right away and take over my incoming WhatsApp messages. The job is simple but time-sensitive: monitor the chat, answer each inquiry promptly in clear, friendly Indonesian, and make sure no message sits unread for long. If you ever receive a question you’re unsure about, just flag it for me—I’ll jump in and provide the details you need to reply accurately. We’ll share a short FAQ so you have reference points for the most common topics. Other than that, I value natural, conversational replies rather than scripted responses. Let’s connect and get the chat flowing smoothly as soon as you’re ready.

I need dependable help replying to incoming WhatsApp messages that come in through our business account. The task is purely customer-service focused: greeting visitors, answering simple questions, confirming order status, and escalating anything outside the usual FAQs to me. You’ll be chatting in Bahasa Indonesia, so natural, friendly wording is essential. Fast response times during the agreed hours are more important than high-level technical knowledge; what matters is that customers feel heard and supported. To make sure we stay consistent, I’ll supply a brief script, the common questions with suggested answers, and guidance on when to pass a conversation back to me. Once you’re comfortable with the flow, I’m happy to give you more autonomy. Deliverables •...

I need an experienced freelancer to take over my WhatsApp channel and handle all customer-service inquiries that arrive there. The work is entirely chat-based: answering product questions, resolving small issues, recording feedback, and escalating anything that needs higher-level attention. I already have a WhatsApp Business account in place; what’s missing is a reliable person (or team) who can keep response times low, maintain a friendly tone that matches my brand, and log each conversation in the shared Google Sheet we use for internal tracking. Please tell me about the WhatsApp or other live-chat customer service experience you have, the average daily volume you’ve managed before, and the tools you typically rely on to stay organized. If you’re comfortable cover...

I handle a steady stream of customer enquiries through WhatsApp and need a freelancer who can jump in and reply almost as soon as a message arrives. The job is purely chat-based: read each incoming text, choose or adapt one of the quick-reply templates I’ll provide, and keep the conversation friendly, clear, and on-brand. Because we rely on WhatsApp’s own Balasan Cepat feature, you should already be comfortable using WhatsApp Business shortcuts so response times stay under a few minutes. All messages are in Indonesian, with the occasional English question, so solid Indonesian and at least basic reading comprehension in English will help. Your deliverable is live customer support during the agreed-upon hours plus a concise end-of-shift note that flags any issues I need to ...

I’m looking for someone who can start right away and take over my incoming WhatsApp messages. The job is simple but time-sensitive: monitor the chat, answer each inquiry promptly in clear, friendly Indonesian, and make sure no message sits unread for long. If you ever receive a question you’re unsure about, just flag it for me—I’ll jump in and provide the details you need to reply accurately. We’ll share a short FAQ so you have reference points for the most common topics. Other than that, I value natural, conversational replies rather than scripted responses. Let’s connect and get the chat flowing smoothly as soon as you’re ready.

I need an experienced freelancer to take over my WhatsApp channel and handle all customer-service inquiries that arrive there. The work is entirely chat-based: answering product questions, resolving small issues, recording feedback, and escalating anything that needs higher-level attention. I already have a WhatsApp Business account in place; what’s missing is a reliable person (or team) who can keep response times low, maintain a friendly tone that matches my brand, and log each conversation in the shared Google Sheet we use for internal tracking. Please tell me about the WhatsApp or other live-chat customer service experience you have, the average daily volume you’ve managed before, and the tools you typically rely on to stay organized. If you’re comfortable cover...

I can no longer get into my Facebook profile—every attempt to sign in simply loops back to “Can’t log in.” This is not a hacked or suspended account; it’s a straight-forward login failure that persists no matter which browser or device I use. I have already opened a ticket with Facebook Support but have received no resolution, so I need an expert who knows the platform’s recovery pathways—appeals, identity verification, cached credentials, 2-factor overrides, or any other proven method—to get me back in. Please guide me through the exact steps you will take, handle any forms or escalation requests on my behalf, and deliver a working login session plus clear instructions so I can maintain access going forward.

I recently cancelled a project after discovering the freelancer had used fraudulent bidding practices and then walked back on the offer. Although the freelancer has already acknowledged the cancellation, the milestone payments I released are still sitting in their account. I need someone who understands Freelancer.com’s dispute and refund procedures to guide me, step-by-step, through reclaiming those funds. Your role is to help me assemble the evidence, open or escalate the dispute inside the platform, and word my messages so they meet policy requirements and maximise the chance of a full refund. Clear, concise instructions and quick turnaround are essential because each day that passes reduces my leverage. You should already be familiar with the nuances of milestone payments o...

I’m setting up a dedicated WhatsApp channel to answer questions, guide prospects, and keep customers happy in real time. The entire focus is live chat—no phone calls, no email queues—so if typing fast, staying polite, and thinking on your feet sound like your strengths, this will feel natural. Here’s what I need from you each day: • Deliver prompt, friendly replies to every incoming WhatsApp message during the agreed-upon shift. • Escalate or tag any issue you can’t resolve so I can step in quickly. • Record common questions and feedback so we can refine our FAQ and scripts together. Previous customer-service experience isn’t mandatory; I’m happy to work with someone new to the field and coach you on tone, product details, a...

I’m looking for someone who can start right away and take over my incoming WhatsApp messages. The job is simple but time-sensitive: monitor the chat, answer each inquiry promptly in clear, friendly Indonesian, and make sure no message sits unread for long. If you ever receive a question you’re unsure about, just flag it for me—I’ll jump in and provide the details you need to reply accurately. We’ll share a short FAQ so you have reference points for the most common topics. Other than that, I value natural, conversational replies rather than scripted responses. Let’s connect and get the chat flowing smoothly as soon as you’re ready.

I want to give my users an easy way to reach me through Telegram and receive timely support. Your task is to configure a dedicated customer-support chat flow on that platform: create or fine-tune the bot, connect the webhook or relevant API, and make sure incoming messages land where I can quickly read and reply. All I need is a clean support experience on Telegram—no website widget or mobile-app build for now—so please focus your solution entirely on Telegram’s features and best practices. When you hand the work back, I expect credentials or tokens stored safely, a brief walk-through of how to add additional agents, and a quick test session proving everything works end to end.

I need an experienced freelancer to take over my WhatsApp channel and handle all customer-service inquiries that arrive there. The work is entirely chat-based: answering product questions, resolving small issues, recording feedback, and escalating anything that needs higher-level attention. I already have a WhatsApp Business account in place; what’s missing is a reliable person (or team) who can keep response times low, maintain a friendly tone that matches my brand, and log each conversation in the shared Google Sheet we use for internal tracking. Please tell me about the WhatsApp or other live-chat customer service experience you have, the average daily volume you’ve managed before, and the tools you typically rely on to stay organized. If you’re comfortable cover...

I’m looking for someone who can start right away and take over my incoming WhatsApp messages. The job is simple but time-sensitive: monitor the chat, answer each inquiry promptly in clear, friendly Indonesian, and make sure no message sits unread for long. If you ever receive a question you’re unsure about, just flag it for me—I’ll jump in and provide the details you need to reply accurately. We’ll share a short FAQ so you have reference points for the most common topics. Other than that, I value natural, conversational replies rather than scripted responses. Let’s connect and get the chat flowing smoothly as soon as you’re ready.

I’m looking for someone who can start right away and take over my incoming WhatsApp messages. The job is simple but time-sensitive: monitor the chat, answer each inquiry promptly in clear, friendly Indonesian, and make sure no message sits unread for long. If you ever receive a question you’re unsure about, just flag it for me—I’ll jump in and provide the details you need to reply accurately. We’ll share a short FAQ so you have reference points for the most common topics. Other than that, I value natural, conversational replies rather than scripted responses. Let’s connect and get the chat flowing smoothly as soon as you’re ready.

I need an experienced freelancer to take over my WhatsApp channel and handle all customer-service inquiries that arrive there. The work is entirely chat-based: answering product questions, resolving small issues, recording feedback, and escalating anything that needs higher-level attention. I already have a WhatsApp Business account in place; what’s missing is a reliable person (or team) who can keep response times low, maintain a friendly tone that matches my brand, and log each conversation in the shared Google Sheet we use for internal tracking. Please tell me about the WhatsApp or other live-chat customer service experience you have, the average daily volume you’ve managed before, and the tools you typically rely on to stay organized. If you’re comfortable cover...

I need a streamlined WhatsApp-based CRM built primarily for customer support. My first choice is Interakt, so please be comfortable configuring its dashboard, connecting the WhatsApp Business API, and activating the core modules for: • Automated responses that greet, route, and follow up with users • A ticketing workflow so every chat becomes a trackable support case • Basic customer-data integration—pulling names, contact history, and tags into one view If you know a lighter, lower-cost tool that can reach the same outcome just as quickly, I’m open to hearing why it might be a better fit; Twilio or Zoko experience is a welcome bonus but not required. Deliverables I expect: 1. A fully functional WhatsApp CRM account (live number, API approved, and connect...

My Gmail inbox has grown unwieldy and I want it running like a well-oiled machine. I need an experienced virtual assistant who knows Gmail inside out to take charge of everyday email management, with the immediate focus on reorganising the inbox. Your mission is to declutter existing messages, set up intuitive labels, filters and priority rules, and leave me with a clear, sustainable structure I can maintain. Archiving old threads without losing important information, flagging high-priority conversations, and streamlining incoming mail so the noise disappears and the essentials stand out are all part of the brief. Deliverables: • Clean, categorised inbox with logical labels • Automated filters that route or archive new mail appropriately • Concise guide or short Loom video...

Lead Generator / Affiliate Partner for Swift Agents HQ Title: Earn $50 Per Signed & Paying Customer — Lead Generation for Customer Support Agency (SaaS, iGaming, E-commerce) Job Description is looking for motivated lead generators, affiliates, and freelance sales partners who can bring in qualified clients for our customer support services. We provide dedicated customer support agents + tools + workflows + reporting + CX processes (not just staffing). Our clients include SaaS companies, iGaming platforms, E-commerce brands, Fintech startups, and other online businesses. If you can refer or close customers who sign up and pay for our service, you get $50 for every successful conversion — no limits. Who We’re Looking For Freelancers who can connect us with bus...

I need an experienced freelancer to take over my WhatsApp channel and handle all customer-service inquiries that arrive there. The work is entirely chat-based: answering product questions, resolving small issues, recording feedback, and escalating anything that needs higher-level attention. I already have a WhatsApp Business account in place; what’s missing is a reliable person (or team) who can keep response times low, maintain a friendly tone that matches my brand, and log each conversation in the shared Google Sheet we use for internal tracking. Please tell me about the WhatsApp or other live-chat customer service experience you have, the average daily volume you’ve managed before, and the tools you typically rely on to stay organized. If you’re comfortable cover...

I’m looking for someone who can start right away and take over my incoming WhatsApp messages. The job is simple but time-sensitive: monitor the chat, answer each inquiry promptly in clear, friendly Indonesian, and make sure no message sits unread for long. If you ever receive a question you’re unsure about, just flag it for me—I’ll jump in and provide the details you need to reply accurately. We’ll share a short FAQ so you have reference points for the most common topics. Other than that, I value natural, conversational replies rather than scripted responses. Let’s connect and get the chat flowing smoothly as soon as you’re ready.

I run a growing online store and need a seasoned customer support manager who can take full ownership of our inbox between 9 am – 4 pm UK time. Your core focus will be answering customer questions promptly and processing any refunds or returns in line with our policies. At this stage we rely exclusively on email, so you should be comfortable turning a crowded mailbox into a calm, well-organised support channel. I’m only considering senior-level professionals who can demonstrate a stable track record in ecommerce, show initiative without constant oversight, and keep response times low while maintaining a friendly tone. If you enjoy refining workflows, spotting issues before they escalate, and treating every shopper as a long-term customer, let’s talk.

We are seeking an experienced A2P 10DLC Compliance Specialist to assist with the approval of our Twilio messaging campaigns. The ideal candidate will have a thorough understanding of A2P messaging regulations and compliance requirements. Responsibilities include preparing documentation, ensuring adherence to industry standards, and facilitating the approvals process with Twilio. If you have a proven track record in A2P compliance and are well-versed in Twilio's requirements, we would love to hear from you! Your role is to audit our current Twilio submission, identify the exact rejection reasons, and rebuild our applications so they align with all carrier and A2P 10DLC rules. This includes reviewing our opt-in flows, rewriting campaign descriptions, producing compliant message samples...

I need help staying on top of the daily flood of messages that arrive through my TikTok inbox and WhatsApp Business account. Your job is straightforward: answer every chat promptly, accurately, and in the same friendly tone I use with customers now. Most questions revolve around product availability, order status, basic troubleshooting, and occasional promo details, so you’ll follow my existing reply templates yet adapt whenever a personalised response is needed. I will provide: • Full access to the TikTok and WhatsApp dashboards (web and mobile) • Ready-made scripts for frequent questions plus a simple FAQ sheet • Clear escalation rules—if a message falls outside the script or needs a managerial decision, tag me and move on to the next chat You&rsquo...

I provide customer support for a service-based business exclusively through email, using standard Gmail accounts. I need to turn that inbox into a simple, efficient help-desk so every message is acknowledged, categorised, and answered quickly. Here’s what I want done: • Review the current mailbox and identify the main types of enquiries that come in. • Create filters, labels, and colour-coding rules that automatically triage new messages. • Build a library of canned responses and signatures that keep our tone consistent while cutting reply time. • Set up an auto-acknowledgement so customers know their email was received. • Deliver a short SOP (step-by-step guide or quick screen-recording) my small team can follow to keep the system running. Everythi...

I provide customer support for a service-based business exclusively through email, using standard Gmail accounts. I need to turn that inbox into a simple, efficient help-desk so every message is acknowledged, categorised, and answered quickly. Here’s what I want done: • Review the current mailbox and identify the main types of enquiries that come in. • Create filters, labels, and colour-coding rules that automatically triage new messages. • Build a library of canned responses and signatures that keep our tone consistent while cutting reply time. • Set up an auto-acknowledgement so customers know their email was received. • Deliver a short SOP (step-by-step guide or quick screen-recording) my small team can follow to keep the system running. Everythi...

I'm looking for an entry-level virtual assistant to help with various tasks including scheduling, email correspondence, and data entry. Key Responsibilities: - Managing my schedule and calendar - Handling email correspondence - Assisting with data entry and organization Tools: - Familiarity with Jira is a must Ideal Skills: - Excellent organizational skills - Good communication skills - Proficiency in data entry Experience: - No prior experience is required, but a positive attitude and willingness to learn are essential.

EGYPTIAN FREELANCERS I'm looking for a reliable Virtual Assistant to help with various tasks. The primary responsibilities will include: - Email Management: Sorting through emails, responding to simple inquiries, and flagging important messages. - Calendar Scheduling: Organizing meetings, appointments, and reminders. - Data Entry: Inputting information accurately and efficiently. The ideal candidate should be proficient in Jira or other project management tools. They must have excellent written communication skills.

I manage an online service that receives a steady flow of customer inquiries in both English and French, and I need every message answered promptly, accurately, and in a formal, professional tone. All communication happens by email; no phone, chat, or social channels are involved. Your role is to read each incoming message, craft a clear reply that addresses the customer’s question or concern, and send it in the customer’s language—switching seamlessly between English and French as required. If you are comfortable drafting bilingual email responses and maintaining a polished, courteous style, this project should be a perfect fit.

I’m looking for someone who can start right away and take over my incoming WhatsApp messages. The job is simple but time-sensitive: monitor the chat, answer each inquiry promptly in clear, friendly Indonesian, and make sure no message sits unread for long. If you ever receive a question you’re unsure about, just flag it for me—I’ll jump in and provide the details you need to reply accurately. We’ll share a short FAQ so you have reference points for the most common topics. Other than that, I value natural, conversational replies rather than scripted responses. Let’s connect and get the chat flowing smoothly as soon as you’re ready.

I need a quick, reliable pair of hands to take over my WhatsApp inbox for one full day. The sole goal is to answer incoming customer questions promptly so no query sits unanswered for long. Here’s what the day will look like: new messages arrive, you read the customer’s question, check the simple FAQ I provide, and send a clear, friendly reply. When the question is outside the FAQ, you tag me and I’ll step in—no guessing required. I will share temporary access to the dedicated WhatsApp Business account (via WhatsApp Web) and a concise response guide before we start. Communication between us can stay on WhatsApp or Google Sheets for quick coordination. Payment is a flat 100 000 IDR for the single-day shift. Deliverables (acceptance criteria) • All chats...

I need a reliable person who can stay on top of our live-chat queue and answer every incoming question about our products and services. The goal is simple: give clear, friendly, and accurate information so customers feel taken care of and can move straight to their purchase decision. Most chats revolve around basic product details—what an item does, how to order, current promos, and expected delivery times—so you’ll spend your day guiding visitors rather than troubleshooting complex issues. Because the main purpose is menjawab pertanyaan pelanggan, speed matters: replies should land within a minute or two and always maintain a warm, professional tone. You’ll be working inside our existing chat dashboard (similar to WhatsApp Web and LiveChat), and I’ll provid...

I have fresh lead lists of Central-Time home-service businesses ready to be dialed, a tested script that converts, and a streamlined CRM workflow already in place. What I need is a confident voice on the phone who can follow the script, qualify each prospect in real time, and lock in calendar appointments with business owners who show genuine interest. You’ll step straight into a proven system: I upload the leads, you make the calls, and once a booked client closes, your performance payout is released immediately. Consistent callers are able to generate strong monthly earnings based purely on results. Since I provide the data, script, and full back-end support, your focus stays on smooth conversation, objection handling, and confirming meeting times. Requirements are straightforwar...

I’m opening this private listing exclusively for you, Shreya, so we can centralise all the work we’ve discussed in one place. The overall brief is intentionally broad for now; I’ll confirm the exact scope once we agree on priorities and deadlines. At different stages the work may range from content-related tasks through to data-focused analysis or even light customer-facing support—the goal is to stay flexible and slot in whichever activity brings the most value at each milestone. All project files, reference materials and credentials will be shared immediately after we lock the first task. Please accept so we can finalise the initial deliverable, set timelines and get started right away.

I’m looking for someone who can start right away and take over my incoming WhatsApp messages. The job is simple but time-sensitive: monitor the chat, answer each inquiry promptly in clear, friendly Indonesian, and make sure no message sits unread for long. If you ever receive a question you’re unsure about, just flag it for me—I’ll jump in and provide the details you need to reply accurately. We’ll share a short FAQ so you have reference points for the most common topics. Other than that, I value natural, conversational replies rather than scripted responses. Let’s connect and get the chat flowing smoothly as soon as you’re ready.

I need an experienced freelancer to take over my WhatsApp channel and handle all customer-service inquiries that arrive there. The work is entirely chat-based: answering product questions, resolving small issues, recording feedback, and escalating anything that needs higher-level attention. I already have a WhatsApp Business account in place; what’s missing is a reliable person (or team) who can keep response times low, maintain a friendly tone that matches my brand, and log each conversation in the shared Google Sheet we use for internal tracking. Please tell me about the WhatsApp or other live-chat customer service experience you have, the average daily volume you’ve managed before, and the tools you typically rely on to stay organized. If you’re comfortable cover...