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Contact Centres Required For Outbound UK Survey Process *

min £5000 GBP

Closed
Posted about 9 years ago

min £5000 GBP

Paid on delivery
Due to increasing demand we are now looking for additional contact centres to run our UK survey outbound process. CPM will provide the calling data for the surveys and an online portal for agents to input the consumer surveys to in real time. Centres will be provided daily reports on there performance and relevant reports to allow there QA the insight for there role. Centres must be able to provide 100% call recordings on a daily basis. Current pay out per survey is £1.25 this covers complete and incomplete surveys if ratios set are reached. On average agents should hit 4 surveys per hour with the better agents hitting 5.5 +. Payment is made at the end of the current month. Centres must be able to commit to a minimum of ten seats to start the process. Look forward to hearing from you all.
Project ID: 7211229

About the project

7 proposals
Remote project
Active 9 yrs ago

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7 freelancers are bidding on average £5,476 GBP for this job
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We are SkillSource, a CA based outsourcing service provider with extensive experience in cold calling, lead generation, virtual assistant and data services. We work with small and medium enterprises and help them optimize their operations. Our blend of onshore-offshore delivery ensures that we provide 24*7 support to our customers and help them save significant costs. Since 2001, SkillSource has worked with more than 3000 small and medium businesses across the globe. Our seasoned executives come with years of relevant experience and help in ensuring quality work. We let you interview and select the person you want to work from our available staff. This person is dedicated to your process only. So while you get the flexibility of working with an independent resource, SkillSource provides you accountability as a corporate entity. Please let us know if you want references about our work. We Can surely provide 100% call recordings on a daily basis & as well as other criteria listed below
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Hi You can call me Ely, I'm with this kind of industry for 3 years now, Please let me know if you want my bid, Thank you!
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I am Nino Rey Sarabosing. I have been working in the Business Process Outsourcing industry here in the Philippines since April 2003. I have an extensive experience in performance management specifically in sales and marketing, back office and data processing, and customer service. Also, I have a background in market research, advertising, and other sales and marketing operations. Further, I am trained with the Operational Excellence standards - a BPO derivative for Six Sigma Principles, COPC and Project Management (PMBOK) Training. I'm currently managing a call center that can handle your requirements. Please provide me with more details on the project so we can move forward with the work. Please send the project details and all other pertinent information here in my inbox. Thank you. We look forward to hearing more about your project as well as working with you in the future. Sincerely, Nino Rey Sarabosing Managing Director Globalsupport Solutions Inc.
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Dear Sir/Madam, I own Innodext - US based IT/BPO company and I have a confidence we will be able to execute this project successfully. I would like to understand more details about this project, such as QA parameters, billing cycle etc.. Please contact me to discuss more details. Looking forward to hearing from you Alex
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i assure you that data will be delivered on quick turnaround times rapidly, without affecting the quality of work the data’s will be kept confidential will be delivered to you safety
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Flag of INDIA
KOLKATA, India
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Member since Feb 26, 2015

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