A volunteer has spent the last two + years attempting to create a property management system using a New York City server and Cold Fusion software. He, alone, knows how to access the data base and he alone knows how to log in. There is no systems documentation for what has been done. We are not able to print annual dues statements without him writing a new program each year. We cannot get an EXCEL file exported from his data base.
We need to take what ever is in that data base, and convert it to a Windows data base product, from which we can EXPORT to EXCEL. The existing Cold Fusion data base, may or may not be capturing all the information we need.
We have a property manager's name that has been entered in three different manners, because a drop down menu was not created to keep the name consistent with each entry.
We need to be able to run standard recurring reports without having to have a programmer write a query for each recurring report.
We are a small Club, with limited resources, and can not survive if one person is the key to accessing our records. This person is a snow bird, and is in Arizona part time.
That is why this project has lingered on for over two years, and marginal, if any, success.