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Customer Service Representative

$30-400 USD

Closed
Posted over 10 years ago

$30-400 USD

Paid on delivery
****PLEASE READ THIS OFFER IN DETAILS VERY CAREFULLY BEFORE SUBMITTING FOR A BID**** Customer Service Representative for our company Alawin, International, LLC 
================================================================== 
IMPORTANT : *YOUR BID MEANS THIS IS WHAT YOU WILL GET PAID PER MONTH* Project Description: We are looking for an online Customer Servicer experienced representative who is looking to work from home. We are willing to pay a negotiable salary with the benefits of working for our exclusive company. We are US based company that provides products to our clients from all over the world. (Customer Service Representative= CSP) (Order Compliance Representative= OCR) ================================================================== Who We Are? Alawin, LLC is a company that sales Wedding related products to our clients worldwide. We specialize in customer satisfaction, and we are large growing company based out of the United States, with a team of 8 people working mainly from various parts of the world, mainly USA, and China. If you are accepted to work for with our team you will receive training, benefits of travel, bonuses, and possibly future promotions as we are a growing company. Job Duties: • Be able to respond to all customers, regarding the status of their order and questions they may have. • Communicate with the Order Representative with their order. So pretty much forward the email to the Order Rep. and the order rep. will take care of the order from there. • Respond to leads, (customers who have not bought yet) with regards to any questions regarding our process, prices, etc…… • Must be able to respond to clients by email, online chat, and sometimes but rarely phone calls. • Must be proficient in english. CSP is responsible only for customer service related issues. Most of the time the OCR handles their own orders and related orders while the customer service rep mainly focuses on potential clients who have not ordered yet. So this is a relatively easy job, and less work. The rep will have their own account, online chat account, and will be able respond to clients mainly by email. However for customers who email us about their order status, the CSP will just forward that email to the respected OCR and then the OCR will handle it from there. Requirements: • Must be able to speak, read, write, type English Language. • Must have a loyal dedicated heart to work for us long term. • Must have a passion for the Wedding Industry. • Must be willing to work 6-8 hours a day Mon-Fri 1st shift US Time, so in other countries it could be 2nd or 3rd shift timeframes because USA tiresome is EST. • Must be able to work with a Team, attend our Weekly meetings on Skype, and have an overall great personality. Salary: We pay by Paypal Only once a month. The salary is negotiable due to the bid. ****Every client you help us get added on to your salary after the first 20 sales of the month, you will receive a commission of 5 US Dollars Per Sale.**** Additional Info: After your acceptance, you will immediately be given certain tests to pass, upon successful completion you will be given paperwork to fill out, and also be given a *one month* probationary period. If you do a great job, upon the first month you are hired and we look forward to your full time work and long term business relationship. You will become part of an elite team of staff, and be given a relatively easy job with little work. You will be able to manage your time for other things and possibly other jobs. Then, after some time we may look at promotions, and increase of salary. Please email me if you have any questions and look forward to meeting you! *BY SUBMITTING A BID, YOU FULLY UNDERSTAND AND ARE AGREEING TO THE TERMS ABOVE*
Project ID: 4683226

About the project

31 proposals
Remote project
Active 11 yrs ago

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31 freelancers are bidding on average $373 USD for this job
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Experienced in all kind of customer support(email, chat,phone) and been working for different international firms since 2009 ... Can handle all Microsoft tolls skilfully, have good command over communication tolls, CRM's and business soft-wares ... Please see PMB for brief intro and most recent accounts we have worked on !
$300 USD in 30 days
5.0 (5 reviews)
4.2
4.2
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Hello we are interested with the job you have posted. Kindly refer to your PMB for more information and other discussion about our proposal. Thank you and we are looking forward working on the said project.
$666 USD in 30 days
5.0 (4 reviews)
1.9
1.9
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Please check the personal message for our experince
$833 USD in 22 days
5.0 (1 review)
1.1
1.1
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Greetings! I am an experienced Customer Support Agent and Order Processor. I am giving you assurance of quality work. Best regards, -Arnob
$421 USD in 25 days
5.0 (1 review)
1.0
1.0
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Experienced CSR here..
$250 USD in 10 days
5.0 (1 review)
0.6
0.6
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Hi, I will be perfect for this job since i have been working for BPO companies for years now... Customer service accounts and technical assistance. i very well equipped with customer service and phone handling. I hope to hear from you soon...
$388 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Good day to you! I believe we can make a strong business relationship on this project. I have an experience in the customer service industry for a total of 4 years. It would be great to become one of your pioneer agents around the world and grow together with the company. My bid is based on an 8-hour work routine, 6 days a week. I have also attached (via PM) a few of my articles as your reference for my written English skills. I am also willing to be scheduled for a Skype interview to assess my verbal skills. With my strong command of the English language and Customer Service Skills, I am capable of completing your requirements and go the extra mile for your growing number of customers. I am also sensitive to different foreign cultures, especially that of the US. I am excited to start this new venture with you. I hope to hear from you soon. Best Regards, Carmela Ferrer
$500 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Good day! I have seen your job posting and I am very interested for the said position. I'm a graduate of BS Computer Science, and worked in a fast paced environment for quite sometime. I know how to deal with customers over the phone, through chat and email. I can work under minimal supervision, and I can start as soon as possible. Thanks!
$238 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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I am interested to work on this project. I encourage you to view my complete profile to view my credentials and portfolios. Also kindly check my PM. Thanks
$355 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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can do this project ,please check your pm
$333 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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kindly check PMB.
$315 USD in 14 days
0.0 (0 reviews)
0.0
0.0
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Good day! I would like to apply for the Customer Service Representative position. I am new here in freelancer but I have worked as a CSR for over a year. I have passion for Weddings for I am a part time Wedding Photographer. I can work Full Time for I do not have any other Job. I hope to land my first job here in freelancer with you because I know I will have a great career with you. Hopiing to be part of your team soon. thanks
$355 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Born and raised in California. I speak fluent English and run an online business where I'm already glued to the computer providing support via email trouble tickets, online chat and phone. Therefore I can accept your low but long term hourly rate without complaining about minimum wage. So you can get an authentic American CSR for 3rd world rates. I can also use my own existing trouble ticket and chat software if you like.
$400 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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I am ready, determined, honest and able to work. I am available 16 hours per day and 7 days per week. I hope we will collaborate. Best wishes! See you again! Thanks
$277 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hi, My name is Donald Keith and I am based out of Mumbai, India. I also have female candidates with me. We are a group of 5 people trying to run a small business. We had been working with American Express and British Telecom,here in India, for 5 years. We have got a substantial experience in working as a Customer Service and Key Account Manager. We speak in standard American and British Accents. We are skilled in providing outstanding Customer Handling, Sales, Marketing and Administrative Services. Following are reasons for you to consider us for the Job: 1. Strong verbal communication Skills 2. Good written & Email communication Skills. 3. Possess good Telephone Etiquette. 4. Have experience in customer retension and escalation handling. 5. Have a good knowledge of accounting, billing and order processing. 6. Have a fair idea of the Culture in the US, Canada and the UK. 7. Have a remarkable experience, working as a freelance sales and marketing consultant for the US and UK based SME 8. Have an office like setup with a dedicated Internet connection of 2MBPS download and 1 MBPS upload speeds, at Home. We all have dell desktops with i5 processor and 2 GB RAM and 500GB Hard Drive. Also have good USB Headsets 9. We are very punctual and dedicated for our work. 10. We all operate under one roof. I have taken English test on Odesk and I scored well. One of us is currently working on a Customer Service Assignment for a US based Company: Incall International through Odesk. I am available on Skype and on My Cell/Mobile Phone round the clock. I request you to add me on skype , so that we can discuss the next steps. We are comfortable working in any shift. We have 24x7 seamless operations. Hope you consider my Bid. Look forward to hearing from you soon Regards, Donald Keith
$388 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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i can do this
$238 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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I have the relevant experience with reference to dealing with Customers across the World. Handled Customers On telephone and in Person from USA, UK , China , Europe,Asia Pacific. I understand the Value of Customer requirement, Satisfaction, expectations and importance of retaining them once they have come to us. Also good at handling Customer complaints with utmost patience and eye for detail while dissecting the issue. Good Negotiation Skills for Selling.
$333 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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I am the man for the job!
$238 USD in 3 days
0.0 (0 reviews)
0.0
0.0
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Good Day My name is Orchid. I am from the Philippines. I have been working as a Customer Service Representative since 2008. I have been dealing with Australians for years so English is not really new to me. I have mastered the duties and responsibilities of a CSR already. I can work full time for you. US daytime is nighttime here in the Philippines and I really prefer to work during the night as my children are all sleeping. I am looking forward to work with you. I ope to hear very soon from you. Thank you. Sincerely, Orchid
$444 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Hello, I am experienced, English High School Graduate and Acountant /Bachelor degree/ , very accurate, efficient and reliable. Sounds an intresting position, will be happy to jooin . Looking forward! Regards Eva
$600 USD in 30 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of CHINA
Bristol, China
5.0
4
Member since Jan 5, 2012

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