Customer Service Representative
$2-8 USD / hour
Hello, I have two openings for this job.
I need two people that would be available to answer calls and help people with problems.
You would be working for a company as a customer support agent.
This company is called YianniAnthony, and its a bullying/suicide hotline mainly for teens and young adults.
You will need to be able to handle extreme situations on the phone, as these calls will be private and nobody is required to give there name. Only the representative is required to give out their name. The caller does not have to, so this can stay anonymous.
You must be able to give good advice.
For example: If a teenager calls, and him/her is talking about getting bullied and thinking about self harm, then you need to speak to them like your thier age. Give them good advice by trying to talk them out of it.
IF FOR ANY REASON YOU CONVINCE A CALLER TO SELF - HARM OR GIVE BAD ADVICE THE RESULTED IN SOMEONE GETTING HURT, THEN YOU WILL BE FIRED AND LEGAL ACTION MAY BE PERUSED AGAINST YOU.
Thank you.
Project ID: #6475483
About the project
24 freelancers are bidding on average $6/hour for this job
I have 7 Years experience from BPO Industry. I specialized in Customer Support, Data processing and Quality Analysis. I can work minimum 3 Hours per day, it can be increased also. I can better satisfied customers.
Hi Its pleasure to work with you and trying to help needy people on their call and give a right suggestion to move towards their life with a hopeful ambitions. Thanks
Hello , How are you ? I am Karan Malviya from Pune India . recently i have started call Center business here in India . i am running Tech Support Campaign ( US ) with best calling agents . right now i am lookin More
I have previously worked with vulnerable young people, and have a wide experience of dealing with challenging behaviours. I have a cool, calm and collected manner and I am well spoken.
hi. my name is Rose Ann Piad and I have a call center experience for over 3 years. I am fluent in the English language. I read the job description and I personally fell that I fit for the job because I am a compassiona More
Hi, I'm really excited to have found this opportunity. I would be great at dealing with kids and teens who are going through a rough time. First of all, I am a teacher, second, I'm living my life fighting for harmony More
I am the best person for this project due to my ability to multi tasks. I am great with time management and have over 10 years in the customer service field. My pleasant attitude can motivate prospective customers to w More
Hi! I'm Maria Lourdes Mantilla from the Philippines. I would like to apply as a Customer Service Representative. I am a dependable, reliable and trustworthy individual. I'm a good listener. I would love to help ot More
Dear Client, We can certainly help you out in taking this further however would you like to consider our location as we work from Manila Philippines? At present, our work schedule starts at 9am - 12MN US EST which m More
Hi, I am currently a team leader from a BPO telecom company here in Philippines. I can work with this kind of project and can give a good marketing to help you. Thanks, Jefelyn