customized CRM System

Closed Posted Dec 15, 2009 Paid on delivery
Closed Paid on delivery

I need a customized CRM system to support my workflow:

1) Import list of leads from an excel or csv file

2) Allow call center operators to call leads and record call outcomes

3) In case where operator need to call back at a certain time, they can records it in the system and the system will alert them to make that call

4) Generate reports on how many people called, calls outcome, calls/ operator, call outcome summary/operator, etc.

5) Maybe: make automated calls through PBX phone

Preferred CRM systems:

Vtiger, Splendid CRM (basically a Free CRM system)

I can go along with Microsoft Dynamics CRM but you need to explain to me how much licenses would cost

## Deliverables

* * *This broadcast message was sent to all bidders on Saturday Dec 19, 2009 3:04:48 AM:

Hi, As mentioned, I prefer to "customize" a well known CRM system (like vtiger, Microsoft CRM, SplendidCRM, etc.) I dont want something built from scratch. Please let me know what platform you are proposing. Thanks

Engineering MySQL PHP Software Architecture Software Testing Translation Web Hosting Website Management Website Testing

Project ID: #3026542

About the project

3 proposals Remote project Active Dec 28, 2009

3 freelancers are bidding on average $81 for this job

alienwebsl

See private message.

$80.75 USD in 14 days
(6 Reviews)
2.7
amirthagdss

See private message.

$85 USD in 14 days
(3 Reviews)
0.5
kesavanj2ee

See private message.

$76.5 USD in 14 days
(0 Reviews)
0.0