From an educational standpoint, I have a Canadian Business Degree which has is also complemented with a Contracts Management Certification and Business Analysis Certification from another Canadian university. From a professional standpoint, I have 5 years business analysis experience for an oil & gas company in Canada. In this time, I was seconded to ERP readiness team. I was a key player in large ERP implementation for 4,000 employees. In this role I also:
Created process flow diagrams (in Visio) of Operations for technology development. Analyzed divisions such as Transportation, Logistics, Accounting, Project Management, Operations, Sales and Human Resources.
Liaised between IT contractors and business operations to conduct and complete needs assessment. Conducted gap analysis and worked with business to systematically reduce change impact. Determined operational impact and mitigated risk. Identified business process gaps and worked with operations to systematically reduce exposure.
Liaised with business and contractors to make technology suggestions.
Assessed training syllabus and adapted it to meet specific divisional needs. Travelled across Canada to train and support multiple modules in the suite and managed remote training. Regarded as one of the top trainers in the company. Delivered face to face and virtual training to employees.
I have a dynamic background and have a vast amount of experience creating efficiencies in the work place.
Regards,
Melissa