Customer Satisfaction Survey

Budget N/A
Bids 18
Average Bid $371

We are in need of someone that understands how to create compelling questions for customer satisfaction surveys regardless of the size of the business or the industry that business is in. We will defer to your expertise on what information should be collected from the customer, the questions that should be asked and the number of questions (anywhere between 20 and 30) to ask in order to get a meaningful result. The survey scale will be based on from 1 to 10 (1 being the worse and 10 being the best) and they questions should be worded to reflect that. Again, this will be up to you how to word the numbering on the scale depending on the questions. But we wish to keep it simple for the customer.

Once you have created the questions, you will need to supply solutions that will help the company improve their customer's satisfaction with them based on the rating they have been given on a particular question.

Anyone having experience in market research, focus groups, customer satisfaction, advertising and public relations is encourage to bid. We will take your work history and rating into account, but more importantly we will read what you propose on this project.

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Bids on this Project

  • santoshjhamba Profile Picture


    NCR Delhi,  India

    So far worked on 70 consultancy projects (each and every activity from EOI/Proposal to Final Report) of 33 organisations(4 Int'l, 10 GoI, 3 State Govt, 4 Public Sect, 8 Pvt sect, 4 MNCs - all won through national level competitive biding i.e.,Technically best, financially lowest), e.g., United Nations Conference on Trade & Development (UNCTAD); World Bank; Total Group, France; Telecom Regulatory Authority of India; Airports Authority of India; Ministry of Textiles, Govt of India; Ministry of New & Renewable Energy Sources,Govt. of India; Agricultural Finance Corporation Ltd, New Delhi; Department of Irrigation, Govt. of Andhra Pradesh; Ministry of Commerce & Industry, Govt. of India; Ministry of Water Resources, Govt. of India; Ministry of HRD, Govt of India; Centrial International, USA; RTT Solutions, South Africa, etc, in the following 26 sectors: 1. Agriculture & Horticulture 2. Air Transport 3. Road Transport 4. Banking 5. Courier 6. Development 7. Education 8. Health 9. Housing 10. Insurance 11. Irrigation 12. Non-conventional Energy 13. Paints 14. Petroleum 15. Postal 16. Rural 17. Telecom 18. Textile 19. Theoretical Statistics 20. Industrial Economics 21. Tourism 22. Handlooms 23. Urban Development 24. Astrology & Vedanta 25. Handicrafts 26. Powerlooms

    Translation, Data Processing, Project Management, and Data Entry

  • MktResearch2013 Profile Picture


    Barreiro,  Portugal

    Good knowledge of different market research methodologies, research techniques and much more recent experience in analyzing and interpreting data.

    Data Processing, Data Entry, Excel, and Powerpoint

  • rockeykheeda Profile Picture


    Pune,  India

    MBA Marketing & IT with 3 years of experience in Sales & Business Development for IT & Financial Industry

    Internet Marketing, Excel, Sales, and Marketing

  • Ash30 Profile Picture


    Mumbai,  India

    Biz-Aid helps clients prepare business plans through market research, analysis, strategy planning and execution on a project basis. Biz-Aid also provides marketing support on a project or retention basis to help companies stand out from the competition

    Adobe Flash, Website Design, Internet Marketing, and Project Management

  • mousen Profile Picture


    Guwahati,  India

    Customer satisfaction is the ultimate goal in my business. I always give my hundred percent in any work so that my customers always benefit from the content.

    Copywriting, Data Processing, SEO, and Data Entry

  • funnyhoney Profile Picture


    Gwalior,  India

    I am a PMP certified IT Project Manager, MBA in Marketing. I am also a Brain bench certified SQA, Supervisor, Analyst, Professional Business Plan Writer, Market Researcher, Project Manager and Quality Analyst. My other skills include: Corporate training, Quickbooks, MYOB, Salesforce, Magento, MS Excel, BalSamiq, Agile, Scrum, Tecdoc, MS Office, Website Testing, Argus DCF, and Sensitivity Analysis. I am a pecialist in market analysis of Africa, UK, US, Australia. I am looking for a long term association. PS: My multi-disciplinary approach to projects and adherence to fundamental principle of management - i.e "Good faith and mutual trust" - make my offerings unique.

    Copywriting, Internet Marketing, System Admin, and Data Processing

  • surchristy Profile Picture


    Butterworth,  Malaysia

    Like to explore new things.

    Windows Desktop, Data Entry, Excel, and Testing / QA

  • LillaSmith Profile Picture


    Kecskemet,  Hungary

    I am a sociologist, with master degree of sociology. I have lots of experience in statistics, virtual assistance, data mining and website/software testing. I also lived in the UK, so I have great English. I can do various jobs.

    Translation, Internet Marketing, Data Processing, and Research

  • mitalimitu Profile Picture


    Chandigarh,  India

    I have done Ph.D in Anthropology. I am extensively involved in various research studies and project management which includes preparing technical and financial proposals, planning, development, designing research instruments, manuals, training of fields staffs, shoulder responsibility of overall project management including field management, monitoring of programme implementation and evaluation, quantitative and qualitative data analysis and report writing, coordination, timely reporting, presentation to the concerned clients. I have designed a module for Career Counselling of Tribal Students of Gujarat. I have experience working with various international organization and central and state governments. I have written several research reports. My strength is successful completion of research projects including final report submission within the timeline.

    Translation, Training, Research, and Powerpoint

  • chwaqas85 Profile Picture


    Lahore,  Pakistan

    I am ACCA Finalist.... I am working as an external auditor in Qadeer&co firm of chartered accountants... I also do assighnments related to internal auditing, preparation of accounts, and Business analysis...

    Data Processing, Data Entry, Training, and Accounting