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Customer service agent english/spanish

$2-5 USD / hour

Closed
Posted about 7 years ago

$2-5 USD / hour

We need an eCommerce assistant for our online store. You must speak fluent English. Spanish is not necessary but it will be perfect if you do! You must have great customer support skills. We sell women's jeans. Made in Colombia Your responsibilities will be: Be familiar with Shopify Send email newsletter Answer phone calls place orders over the phone chat with customers Answer emails- You must have a good grammar. Listing products on Amazon You must have experience working in an online store as a customer service. Please write the experience and website you worked before.
Project ID: 13525247

About the project

16 proposals
Remote project
Active 7 yrs ago

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16 freelancers are bidding on average $5 USD/hour for this job
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Hey Good day. I am a professional Digital Marketer and product listing expert. I am also a Microsoft Certified Programmer. I have real working experience on product listing on Amazon, Shopify , Ebay and E commerce website. If you want I will show you my work as I am still working on that sites. Well, I providing full marketing service like Shopify listing, E-commerce listing, Product listing on Ebay, Amazon, Magento and wordpress, Aliexpress, Inventory updating, Stock control are some of our product listing service. I can upload CSV file to your website. I also offer all type of marketing service like Social Media Marketing, Customer support, social media page maintenance, SEO both off page and on page, Internet research, competitor analysis, email marketing and management, Keyword research and more. If you are interested let me know. I am ready to start my work any time. Thank you Abul Hasanat
$4 USD in 40 days
4.3 (15 reviews)
6.7
6.7
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Dear Sir, Thank you for the great job. I am well experienced and quiet capable to provide the best and desired customer service for your project. I am very dedicated, well experienced and very professional in call center and customer service job to complete your task with a great success. I am Capable Of: 1. Outbound cold calling, telemarketing, sales call. 2. Appointment setting, Assessment service for home and office, Query call for information. 3. Inbound customer service with data and materials. 4. Able to be with call for more then 12 hours non-stop maintaining same CUSTOMER SERVICE LEVEL. 5. Multi-tasking such gathering/delivering information while on call with the customer with a very fast accurate typing speed. I am quite confided to come out with positive manor, attitude and professionalism while on call even with the angry and negative customers. so, I assure you that the guests would never have any insulting attitude, bad manor and dishonoring behavior from me. As I am a professional customer service person so I request you to hire me and let me have a great chance to work for you with this job. sir, I am very dedicated and honest in my work so please do not dis-grade my abilities as a new freelancer. I believe in making my honorable client happy so let me make you happy with a great effort and desiring successful job delivery as per your demand. Waiting for your kind reply, Tarif Freelancer.
$3 USD in 40 days
4.6 (4 reviews)
4.0
4.0
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I have been a customer service agent for about 8 years. I am trained in the British, American and Austrian Accents so a Native American’s accent is easy. Besides, I have experience in various processes both technical and non-technical. In terms of technical experience, it is Tier 3 ATT ConnecTech support. This is a level of support nobody in technical backgrounds provides these days. Besides that, notably I have also worked with sales processes. In both of these ATT processes, I have been a process trainer and a voice and accent trainer. With the best agent and trainer awards, I have also gone through two different training certification programs, which means I'm the best at what I do - Customer Service!! I run a virtual home office with over 20 employees. If you need more than 1 agent also who can really take your customer service experience to the next level and be reliable, I'm your guy!
$3 USD in 40 days
5.0 (6 reviews)
3.8
3.8
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Hello, I have a small office of bilingual virtual assistants located in Medellin, Colombia. I can offer you a talented, high quality person, equipped with PC, phone and 100MB fiber Internet. You will work directly with the agent, we are just onsite management and supervision. I offer both shared and dedicated services depending on your needs. Let me know if we may be of service. Thank you for your consideration.
$6 USD in 40 days
5.0 (1 review)
3.0
3.0
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I have experience in online marketing on Stubhub.com. Also I have experience and working in the BPO center for over 3 years.
$3 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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A proposal has not yet been provided
$4 USD in 80 days
0.0 (0 reviews)
0.0
0.0
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. I have broad experience managing Customer Service / Customer Care teams in companies like Philips, Lenovo and Teletech, focusing on building and developing teams, and leading successful multicultural teams. Max headcounts: 40 local people + 2 functional resources. Regions: Latam, Americas Group, Western Europe, ANZ. Built relationship with large regional and WW distributors. Knowledge and Handle Lean Six Sigma Tools and Methodologies. Green Belt Certification.
$3 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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The opportunity that you presented is extremely interesting, and I believe that my experience as a journalist, editor, and translator will make me a very competitive candidate for this project. My key strengths that fulfill your needs include: - Spanish native speaker - Professionalism and the ability to work under pressure - Perseverance and motivation
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I've worked for Australia's largest telecommunication company for more than 3 years as Customer Service Representative. I've handled billing concerns, technical issues, sales inquiries and I can definitely say that I really enjoyed it. I got promoted as Subject Matter Expert because of my passion with my job. My responsibility was to provide real time support in the production floor. I also conduct coaching session with agents to create an action plan on how we can improve their performance. I have a wide experience in sales and customer support which I can use to be an asset to your company because this is where I'm good at. I'm a mom of two and I've realized that working from home is the perfect job for me so I can be with my kids and earn money at the same time. I also love the idea that I don't have to travel 2 to 3 hours everyday just to go to the office and spend another 8 to 9 hours at work. I've worked for a project based account as a Virtual Assistant for US clothing company wherein we address customer's online order inquiries and email management. I also do research on certain topics to drive sales performance. I am very flexible person, willing to be trained and I can work with minimal supervison. I can guarantee you that I am the best person that you are looking for.
$3 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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We have been a part of major BPO and extensive experience with different processes such as collections, Morgage, Sales, Customer Support. We would like to discuss potential synergy with your esteemed organization. Best Regards, Jude
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
west new york, United States
5.0
3
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Member since Jan 3, 2014

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