My name is Sandra Ward. I have many years of customer service/ sales experience including seven years in a call center environment. For the past three years, I have been a self employed contract agent working from my home office. I am certainly qualified for this opportunity. I have full knowledge and experience with the v-tiger CRM database, Microsoft Office Suite, many different soft phone applications, and business to business campaigns. I have a very strong technical sales background (ie. IT Services, Website design, Internet Services), but have sold many other products.