Telephone Answering, Live Chats, Customer service

In Progress

Description

We are a company specialising in excess luggage for travellers and students. We operate mainly in Australia, but are launching into the UK/Europe in February, and will also have a new site launched for online purchases in the US, for shipping worldwide.

We need on an ongoing basis able to offer BPO services for when we have an overload of calls in our Australian office, plus act as a virtual office out of hours, and for our UK and US sites.

We are looking for a long term relationship, on an hourly basis.

You will have a system to receive and make calls, and advice on ways for us to transfer cost effectively, work with Live Chat, understand our products and assist with completing Orders, and Customer Enquiries. Our customers are from across Australia, Europe, Asia and North and South America.

Please also give any other work you do/have done.

Skills: Leads, Marketing, Sales, Telemarketing

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Project ID: #4124246

Awarded to:

ukleadsforsale

Hi. I am Ken, VP for IT of BPOTeleQuest. Attached herewith is our company profile. We are a BPO center with an in-depth experience in running inbound and outbound campaign. Our specialties are: - Outbound Call Cente More

$6 USD / hour
(0 Reviews)
0.0

13 freelancers are bidding on average $7/hour for this job

PowerHunters

Can provide US based Support. Thanks PH

$10 USD / hour
(18 Reviews)
5.5
rajib999

Our Internet Marketing service provides data-driven integrated online marketing strategies designed to achieve a desired return on marketing investment. We are a business-minded agency that uses analytics and interacti More

$5 USD / hour
(13 Reviews)
4.9
jerwinfabroa

Hi Hiring Manager, I have recently worked as a Team Leader for an outbound call center here in the Philippines. One of the campaign that I have handled was a business listing over the Internet wherein we are calling More

$8 USD / hour
(10 Reviews)
4.7
rentatelemarket

We have been in the BPO industry for 8 years and have a vast experience in handling several kind of accounts from businesses in the United States, Australia, Singapore and the UK. We are very interested in running you More

$7 USD / hour
(3 Reviews)
3.5
ef123bf

hi i believed you are looking for my team, my website is www.callunlimited.biz i attached my company profile and i hope you check it and get back to me..

$7 USD / hour
(7 Reviews)
2.8
chambersdavid

Hi, I have carefully reviewed your requirements and I am sure that my team is ready to take up your project and we hope to live up to your expectations. Currently, We are a small BPO of 36 professionals who can h More

$5 USD / hour
(0 Reviews)
0.0
mextravel

We are a Call Center based in Mexico. We specialized in Inbound Process, Outbound Telemarketing, Lead Generation,Sales, Virtual Assistance and a lot more. We can serve as a front line to your business by means of provi More

$8 USD / hour
(0 Reviews)
0.0
opcitibid

Hi, I'm in Melbourne and have used similar businesses before and know a bit about the new business you have started which I'd like to use but have to refrain myself from shopping online too much. I have worked in c More

$15 USD / hour
(0 Reviews)
0.0
jonaal

hi, i am interested. check my profile.

$5 USD / hour
(0 Reviews)
0.0
Patrick101989

Hello Sir, Good Morning and Greetings of the day !!! In regards to your job post above, I would like to introduce myself as an ideal candidate as compared to any other bidders for this project. Kindly, check More

$3.5 USD / hour
(0 Reviews)
0.0
plimbachia

I can commit 2 hours per day. I have had experience on this kind of work. Please provide further information.

$8 USD / hour
(0 Reviews)
0.0
ProjectHunter87

Hi, I am willing to help you in this project. Thanks

$4 USD / hour
(0 Reviews)
0.0
bekimgushta

Hello i have experience on customer support in English and Italian language.

$5 USD / hour
(0 Reviews)
0.0
Lov911

Hi there, I am interested. Thanks.

$7 USD / hour
(0 Reviews)
0.0
gravityforce

Hi, I am applying for the Customer Service position who will answer telephone calls and to handle Live Chats. I am experienced Customer Service Agent. I have PMB for more details of related work experience. My w More

$6 USD / hour
(0 Reviews)
0.0