Hire a Telemarketer

KC provides a multilingual service that allows for effectively communication with consumers in a language that they understand in order for us to understand their needs. The most common needs we fulfil for the direct consumers of our services are: • Generate sales leads- KC regularly generates consumer interests and awareness for Involve outbound calls to regular consumer, raising product or service awareness and interest and collecting consumer information. Information such as consumer buying pattern and buying behaviour • Set appointments- Involve outbound calls to prospective customers, provide information about product or service to raise interest and set appointments for client to speak to sales agent, face to face or telephonically. • Market research- Using direct or telemarketing techniques for the process of gathering, analysing and interpreting information for sales and competitive advantage purposes. • Surveys- Involve techniques such as personal interviews, mall intercept interviews, electronic surveys etc. • First level help desk- Involve answering inbound calls from clients to gather relevant information, validation of the information, and basic troubleshooting to resolve customer query. • Business development- Involves the creation of long-term value for a business from customer relations, market relations and business to business relationships. • Point-of-sale product promotions- Involves direct marketing strategies to trigger impulse buying. Sales promotions