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Customer Service/ Call Center

$2-8 USD / hour

In Progress
Posted over 9 years ago

$2-8 USD / hour

I am looking for a call center/customer support team for my marketing, advertising, and business services website. We are providing web design, app design, consulting, and many other services to people in the United States horticultural industry. The website is www.thenurserymarket.com. Visit the site to get an idea of what we do. The customers you will be dealing with will be landscapers, garden centers, and wholesale tree-farmers so I need people who can put things into simple, understandable English. The people who will be assisted will have very little or no computer experience. The support team must speak perfect English and be able to assist with technical support and customer service via web, e-mail, and telephone.
Project ID: 6717792

About the project

4 proposals
Remote project
Active 9 yrs ago

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Hello, I am very much interested to move ahead with this project. With a strong experience of 4+ years working with Customer Support & Virtual Assistant, I have managed to build a broad skill set in this kind of position. I have a US number that can take routed calls & I can even make unlimited outgoing [login to view URL] English speaker & can work in your time zone. Here are my skills - Phone support - Phone customer assistance - Email sales - Email support - Ecommerce order processing - Handling unique situations - Problem solving - CRM use - Improving processes to make more efficient - Updating/Editing standard operating procedures - Gmail - Wordpress - Time management Almost all work i have done in my past assignments. Handled live chat / phone support for client / prospect conversation related to orders. CRM / Email newsletter to inform clients Order processing from direct sites or via paypal or moneybookers. Calling clients/vendors for stock management Order auditing/processing, making sales calls & calls to market vendors for getting stock updated I certainly believe that I am competent enough to meet challenging task and I have the necessary skills and abilities for this job. Looking forward for your thoughts & I can start today. Thanks Gary
$4 USD in 40 days
4.3 (4 reviews)
3.7
3.7
4 freelancers are bidding on average $4 USD/hour for this job
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We can do this for you at very low cost as we have a team of experienced experts. . Moreover we are also expert tecnically. We want long term relation that's why working at very good prices. Hope you will give us a chance to prove ourselves. Money is also not an issue we can talk about it.
$2 USD in 15 days
3.8 (3 reviews)
2.7
2.7
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My work is highly qualitative and due to my efficiency I provide results much faster than the average employee. I speak fluent english (and text) and am a very diplomatic person. I also have computer skills and an easy way to explain certain things. If you would wish for more details let's have a chat.
$7 USD in 3 days
5.0 (1 review)
1.8
1.8
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I can verbally and orally complete the task. The task looks really easy and ease to completed, Certain skills that can help me to complete this project.
$3 USD in 3 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Greenville, United States
4.9
6
Payment method verified
Member since Oct 20, 2014

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