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I’m ready to replace scattered spreadsheets and manual follow-ups with a purpose-built CRM powered by Claude AI. The goal is to map my existing sales and support processes, automate everything that can be automated, and emerge with a single dashboard where every lead, customer request, and performance metric is visible in real time. Here’s the current landscape: we are not adopting an off-the-shelf platform such as Salesforce, HubSpot, or Zoho. Instead, I want a fully custom environment designed around Claude’s conversational and classification abilities. Core functions must include lead management, customer-support tracking, and sales analytics from day one. Smooth data flow matters just as much as the interface. The CRM will need to speak natively with our email platform (both inbound and outbound) and retrieve or store documents on our internal H and W drives without work-arounds. Wherever possible I’d like AI-assisted tagging, summarisation, and automatic follow-up scheduling so the team spends time selling, not searching. Acceptance criteria • End-to-end workflow diagram signed off by me before build begins • Live instance that captures a new lead from email, routes it correctly, and raises the first follow-up task automatically • Support ticket created from an email, categorised by Claude AI, and filed with related customer history • Sales dashboard pulling key metrics (conversion, pipeline value, resolution time) in real time • Migration guide and short Loom walkthrough so I can maintain or extend the system myself If you’ve built AI-centred automations before and can work iteratively—demonstrating progress in small, testable chunks—let’s get this rolling.
Project ID: 40554002
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190 freelancers are bidding on average $598 AUD for this job

Hi, a custom CRM tied to Claude for lead routing and support-ticket tagging is a solid idea, but I want to flag something upfront: hooking into your email (both directions) plus H/W drive document storage, with AI classification and a live analytics dashboard, is realistically more than a 250-750 AUD build. Even a tight first version covering lead capture, ticket categorisation, and the follow-up task automation would need more room to get the workflow diagram right before touching code. We've built JS-heavy automation stacks for years (Node.js, Python, PHP) and can absolutely do this iteratively, one testable piece at a time, starting with email ingestion and lead routing. Happy to hop on a call and figure out what fits the budget as a phase one, then scope the rest after.
$500 AUD in 7 days
8.7
8.7

Hi — Elias here from Miami. I see you want to transition from scattered spreadsheets to a custom CRM solution. This is a significant step toward streamlining your processes, but there are a couple of potential pitfalls. For one, data migration can be messy if not handled properly, leading to inconsistencies. Additionally, integrating AI features effectively can be challenging if the underlying architecture isn’t designed with that in mind. My approach would start with understanding your current workflows and identifying the key data points that need to be automated. I’d ensure that the migration is thorough, preserving the integrity of your data. For AI integration, I’d focus on clear use cases that enhance user experience without overcomplicating the system. To better tailor the solution, could you share what specific features you envision for the CRM? Also, how do you plan to train your team on the new system? This will help ensure a smoother transition. Looking forward to your thoughts.
$500 AUD in 5 days
8.3
8.3

I can help with this, Building a custom CRM around Claude AI for lead management, support tracking, and sales analytics is a strong move, especially since off-the-shelf platforms would fight you on the AI integration you actually want. The part most custom CRM builds get wrong is the data flow layer. I will design the email ingestion and H/W drive connections first, then layer Claude's classification and tagging on top, so every lead capture, ticket categorization, and follow-up trigger works reliably before we even touch the dashboard. That order matters because a polished UI on top of shaky pipelines just hides problems. I will deliver in small, testable chunks exactly as you described, starting with the end-to-end workflow diagram for your sign-off. Looking forward to discussing further. Best regards, Kamran
$283 AUD in 10 days
8.4
8.4

Hi, You’re not just asking for a CRM , you’re trying to turn scattered follow-ups, email noise, and hidden sales data into one system that thinks ahead. That’s exactly the kind of problem I enjoy solving. I’ve built custom PHP/MySQL and automation-driven business systems, including CRM workflows, dashboard logic, API integrations, and AI-assisted tagging/summarisation. For your project, I’d map the workflow first, then build the lead, support, and analytics layers so Claude can classify emails, create tasks, and keep customer context connected without fragile workarounds. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. I can start with the workflow diagram and a small live flow in the first iteration, then expand into the full CRM with email intake, support routing, real-time metrics, and migration guidance. Which email platform and internal drive access method should the CRM integrate with first to prove the core workflow? A few things I’d like to clarify: which email platform are you using, how are the H and W drives exposed to the system, and do you want Claude actions triggered through API calls or a middleware layer? Looking forward to your reply so we can finalize the exact plan. Best regards, Asad
$250 AUD in 10 days
8.2
8.2

Hi, I’ve read through your requirements carefully, and this is exactly the kind of AI-first system I enjoy building. I can develop a fully custom CRM around Claude AI instead of forcing your workflow into an off-the-shelf platform. I’ve already developed a similar AI-powered CRM/automation platform featuring intelligent lead management, email-driven workflows, AI categorization, task automation, and real-time dashboards. My approach would be: • Map and finalize your sales & support workflows before development. • Build the custom CRM with lead, customer, and support modules. • Integrate inbound/outbound email plus your H & W drive document access. • Implement Claude-powered tagging, summaries, ticket classification, and automatic follow-up scheduling. • Develop real-time analytics dashboards for pipeline, conversions, and support KPIs. • Test each module in small iterations, followed by migration documentation and a Loom walkthrough. A couple of questions: Which email platform are you currently using (Microsoft 365, Gmail, or another provider)? Will the H & W drives be accessible through a shared network/server, or do they require a VPN or custom authentication? I’m confident I can deliver this iteratively, with working milestones so you can review and approve each stage before moving forward. I’d be happy to discuss the architecture and get started. Thanks
$1,500 AUD in 15 days
8.5
8.5

Grabbed your project description and I'm ready to get started after a detailed discussion. I have excellent experience building custom AI-powered CRM systems, workflow automation, email integrations, and intelligent dashboards tailored to business processes. I'm confident I can deliver a scalable Claude AI-powered CRM that streamlines your sales and support operations. Please ping me to get outstanding results. Thanks!!!
$2,000 AUD in 7 days
8.1
8.1

⭐⭐⭐⭐⭐ Create a Custom CRM with Claude AI for Sales & Support Management ❇️ Hi My Friend, I hope you are doing well. I’ve reviewed your project needs and I see you are looking for a custom CRM solution. Look no further; Zohaib is here to help you! My team has successfully completed over 50 similar projects focused on CRM development. I will design a system that maps your sales and support processes, automates tasks, and provides a clear dashboard for all metrics. ➡️ Why Me? I have 5 years of experience in CRM development, specializing in custom solutions. My expertise includes lead management, customer support tracking, and sales analytics. I also have a strong grip on AI integration, ensuring smooth data flow and effective automation for your team. ➡️ Let's have a quick chat to discuss your project in detail and let me show you samples of my previous work. I look forward to our conversation! ➡️ Skills & Experience: ✅ CRM Development ✅ AI Integration ✅ Lead Management ✅ Customer Support Tracking ✅ Sales Analytics ✅ Workflow Automation ✅ Data Flow Management ✅ Email Integration ✅ Dashboard Creation ✅ Task Automation ✅ Document Management ✅ Iterative Development Waiting for your response! Best Regards, Zohaib
$350 AUD in 2 days
8.0
8.0

Hello, I would love to build your custom AI-driven CRM from the ground up. I bring extensive experience integrating LLMs for automated classification, building real-time analytics dashboards, and connecting applications to internal network storage and email protocols. I will deliver a tailored, modular system featuring Claude-assisted lead routing, ticket summarization, and automated scheduling. Let's connect to sign off on your workflow diagram. Thanks
$450 AUD in 5 days
8.2
8.2

Hi there, We’ve developed custom CRMs with AI-driven features like automated lead classification and email follow-ups, and we’ve integrated them with platforms like Outlook and Gmail. One of our recent projects involved building a fully custom CRM for a client who wanted to replace HubSpot with a tailored solution. We delivered a product that exceeded expectations and saved the client 80% of their time. We can also integrate Claude AI with your CRM to enhance lead classification and automate follow-up emails, ensuring your team spends more time selling and less time on manual tasks. Let’s schedule a 10-minute introductory call to discuss your project in more detail and see if I’m the right fit for your needs. I’m eager to learn more about your exciting project. Best, Adil
$464.75 AUD in 7 days
7.4
7.4

To create a custom CRM powered by Claude AI that automates your sales and support processes, I'll focus on designing a system that prioritizes seamless data flow and integrates intelligent features for efficiency. Leveraging my expertise in integrating AI APIs, I will ensure that the CRM effectively manages leads, tracks customer support, and analyzes sales metrics in real time. The stack will include Node.js for backend development and React for a responsive front-end. I maintain a 4.9-star rating across 200 client reviews and have successfully completed 220 projects. How do you envision the workflow diagram for your CRM to look?
$600 AUD in 20 days
7.4
7.4

Hi there, I see you're building an AI-native CRM to replace manual processes. The core workflow will ingest an email, use Claude to classify it (lead vs. support), and trigger the right action: creating a lead record with a follow-up task, or generating a ticket linked to the customer's history. It will also interface with your H/W drives for documents, centralizing everything into a live dashboard. Technical approach: n8n for the automation layer, a Node.js/PostgreSQL backend for data, and a React.js dashboard. We will integrate directly with Claude's API for intelligence and your mail server for ingestion. Core modules: Email Ingestion & AI Classifier; Lead Lifecycle Management; Support Ticketing System; Secure Document Connector; Real-time Analytics Dashboard. Relevant systems: Our AI-Driven Sales Call Automation system managed the full lifecycle of lead processing, CRM updates, and automated email follow-ups. We have also built deep CRM automation workflows using n8n and integrated platforms like GoHighLevel. We'll start with the core email-to-Claude-to-database pipeline as a proof-of-concept. This provides a testable workflow quickly. From there, we build the React dashboard and API, then integrate the file system access and analytics. This iterative approach ensures constant validation. Regards, Rohit
$250 AUD in 20 days
8.0
8.0

**I WILL BUILD A CLAUDE AI-POWERED CRM THAT AUTOMATES YOUR WORKFLOWS AND GIVES YOU COMPLETE BUSINESS VISIBILITY.** With **12+ years of experience** in **AI, Claude, CRM development, workflow automation, API integrations, and custom business applications**, we've built intelligent platforms that streamline sales and support operations. We'll develop a fully custom CRM with AI-powered lead management, email integration, customer support tracking, document management, automated follow-ups, real-time analytics, and secure workflows tailored to your business. We'll deliver a scalable, well-documented solution with workflow mapping, iterative development, deployment support, and complete handover documentation. **Let's schedule a quick call** to discuss your processes and share similar AI-powered CRM and automation projects we've successfully delivered. THANKS CHRISTINA
$250 AUD in 7 days
7.5
7.5

Hi there, I reviewed your custom Claude AI CRM requirements and can help design and build a tailored system for lead management, support tracking, sales analytics, and AI-assisted automation. My approach * Map your current sales and support workflows into an approved end-to-end workflow diagram before development starts. * Build a custom CRM dashboard with leads, customer requests, tasks, support tickets, customer history, and real-time sales metrics. * Integrate email for inbound/outbound processing, plus Claude AI for tagging, summarisation, routing, classification, and follow-up scheduling. * Add document access for internal H and W drives, migration notes, staged demos, and a Loom walkthrough for ongoing maintenance. I have experience with custom CRM systems, Claude/AI integrations, email automation, dashboards, workflow mapping, API integrations, task automation, and AI-assisted customer support processes. One question, are the H and W drives local network drives, SharePoint/OneDrive drives, or mapped cloud storage? Cheers, Alexander
$500 AUD in 7 days
6.6
6.6

As a Zoho Certified Developer with an extensive background in CRM and automation solutions, I believe I can bring immense value to your project. I have successfully streamlined and customized Zoho ONE applications for various clients to ensure that their unique business needs are met while integrating them with third-party tools. This aligns perfectly with your vision of having a fully custom environment designed around Claude AI's capabilities rather than an off-the-shelf platform. My team and I are well-versed in creating end-to-end workflow diagrams and delivering live instances that automate processes effectively. We also understand the importance of data flow in any CRM system, and we'll ensure seamless, native integration with your email platform and internal H and W drives without any work-arounds. Having implemented AI-driven automations before, we can certainly accomplish the intelligent tagging, summarization, and automatic follow-up scheduling that you seek for optimized efficiency.
$800 AUD in 7 days
6.5
6.5

Hello! We can build a custom CRM and automation setup around your current workflows. 1. Which workflow should we automate first: leads, support, or reporting? 2. Do you already have email and drive access details for integration? — About us We are dZENcode – a full-cycle IT company for digital product development: from design and programming to integrations and post-release support. We build projects from scratch and also work on existing solutions that need further development, improvements, or technical support. You can find detailed information about our services and rates on our official website: https://dzencode.com. Please review it – after that, we can discuss the details and agree on the next step. ⚠️ After clarifying all details, we will define the scope, the suitable cooperation format – task-based, outsourcing, or outstaffing – and the final cost. Projects are guaranteed to reach release with us: • 10+ years providing IT services; • 90+ in-house specialists; • 250+ public reviews since 2015; • We support products under SLA after launch; • We work under NDA and a company contract!
$500 AUD in 7 days
6.5
6.5

Hello There!!! ★★★★ (AI-powered custom CRM automation with Claude-driven lead, support and sales workflow integration) Project understanding: You want a fully custom CRM system (not Salesforce/HubSpot/Zoho) built around Claude AI to manage leads, customer support, and sales analytics in one unified dashboard. It should automate email-driven workflows, categorize tickets, manage follow-ups, and sync with internal drives while giving real-time visibility into business performance. ⚜ Custom CRM architecture design with scalable backend ⚜ Claude AI integration for lead classification and ticket routing ⚜ Email ingestion system for inbound/outbound automation ⚜ Real-time sales dashboard with KPIs and pipeline tracking ⚜ Document sync with internal H/W drives and storage mapping ⚜ AI-powered tagging, summarization and follow-up scheduling ⚜ Workflow automation with clean API integrations and logs I have worked on AI workflow systems, CRM-style dashboards, and automation pipelines using Python, Node.js, and LLM integrations. I focus on building systems that reduce manual effort while keeping data structured and traceable. My approach would start with mapping your full workflow into a clear architecture, then building modular services for email, CRM logic, and AI classification using Claude API, followed by dashboard and automation layers. Would be good to discuss your current process flow so we can turn it into a working prototype quickly. Warm Regards, Farhin B.
$256 AUD in 10 days
6.7
6.7

I see the challenge in replacing scattered spreadsheets with a custom Claude AI-powered CRM that handles sales, support, and analytics seamlessly. Mapping your current processes into an end-to-end workflow before building is a smart move—I’ll collaborate to get that diagram precise and actionable. From experience helping a niche service company automate lead capture and support tickets with AI-based tagging and prioritization, I know how important smooth email integration and direct file access are for real-time updates. To confirm, what email platform are you using, and are your H and W drives accessible via APIs or network shares that the CRM can connect to? For the dashboard, would you prefer updates pushed as events happen or periodic refreshes every few minutes? I’ll focus on delivering incremental demos that show live lead capture, automatic routing, and Claude’s categorization working well before progressing further. I’ll also build a concise migration guide with a Loom video covering maintenance to empower your team. Ready to start with the workflow mapping and questions above so we can keep everything aligned.
$750 AUD in 7 days
5.9
5.9

I have read your job post and I am a Full Stack Developer with experience in AI-powered applications, Python, Node.js, custom CRM development, workflow automation, and Claude AI integration. I have built custom business systems with AI automation, email integration, document management, lead tracking, customer support, and analytics dashboards. For your project, I recommend a Python-based backend with Claude AI, PostgreSQL, and a React frontend to create a secure and scalable CRM. I will build lead management, support ticketing, AI-based tagging and summaries, automated follow-ups, email integration, real-time dashboards, and document access while delivering the project in small, testable milestones with complete documentation and handover. Are your H and W drives local network drives or cloud-mounted storage? This will help determine the best integration approach and security architecture.
$500 AUD in 15 days
6.0
6.0

hey , i can help you with this project.............................connect to me in chats......................................................................................................................................................................................................
$750 AUD in 15 days
6.1
6.1

A CRM only becomes useful when the “thinking layer” (classification, routing, follow-ups) is consistent enough that your team stops correcting it and starts trusting it. With a custom build around Anthropic, the key is separating data capture, AI reasoning, and action execution so nothing gets lost between email, tasks, and dashboards. Incoming emails can be parsed into structured leads and support tickets, then Claude handles classification, summarisation, and next-step suggestions before anything hits the sales pipeline or dashboard. From there, a unified real-time view can keep leads, support history, and performance metrics in one system instead of scattered sheets and inbox threads. The real success condition is simple: one email should reliably become either a tracked lead or a support ticket with zero manual sorting. What email system and storage setup are you currently using for the H and W drives so the integration can stay stable from day one? Best regards, Fizza Nadeem K
$250 AUD in 5 days
5.9
5.9

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