Admin Chat for WhatsApp Customers

@Microlent

Hello, I am Dr. Rajesh Rolen, PhD in Computer Science & Engineering, with experience of over 20+ years in API, PHP, Web Application, Web Development, JavaScript, Software Architecture, Python As a preferred freelancer in the top 1%, I have done 400+ projects here on freelancer.com, I have 4.9 ratings out of 5 on average, which showcases my quality of work and timely delivery. Key Highlights: - Free Hosting Support on the Cloud or any desired platform. - Free 3 months of post-delivery support to ensure that our client doesn’t face any challenges after the launch of the project. - Free Dedicated tester on projects to ensure quality delivery, so clients don’t need to act as a tester. - 10+ Years experience UI/UX team to ensure intuitive UI. Portfolio: https://www.freelancer.com/u/Microlent Please open the chat and send me a message, so we can have a more detailed discussion about the project to give you the project timeline and cost. Thank you for considering my services. I look forward to engaging in a productive conversation and understanding how I can be of assistance in bringing your project to life. Regards Rajesh Rolen

@tangramua

Dear ,   We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time.   We are 25 years in this business and our technical specialists have strong experience in PHP, JavaScript, Python, Software Architecture, Web Development, API, Chatbot, Web Application and other technologies relevant to your project.   Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews.   Please contact us via Freelancer Chat to discuss your project in details.    Best regards, Sales department Tangram Canada Inc.     

@extreamcode

Hi, I can see the hidden pain here: your support team doesn’t need “another inbox” , it needs one place where WhatsApp, order context, and customer history finally stop arguing with each other. I’ve built PHP/MySQL and API-driven dashboards, and I can shape this into a clean web app with real-time messaging, agent login, tags, search, response-time analytics, and order-status lookup inside the chat. I’d suggest an MVP with a stable WhatsApp Business API integration, a Laravel/PHP or Python backend, and a simple dashboard your team can actually use without a training marathon. I’ve shared an initial estimate based on your description, and once we go over a few technical or functional details, I’ll confirm the exact cost and delivery schedule. I can also handle testing, documentation, and a quick hand-off walkthrough. If you’d like, I can map the fastest implementation path and flag any API limits before we start. Will your team be forwarding WhatsApp traffic from one number, or do we need to support multiple numbers—because one inbox can get moody fast? Best regards, Asad Looking forward to your reply so we can finalize the exact plan.

@onkarkulkarni8

Hi, I can help you with "Admin Chat for WhatsApp Customers" as per your given project description. We can discuss more in detail during a chat conversation when you are available. I've worked on many PHP projects in recent times. So I am confident on achieving your expected Goals. Please initiate a communication thread to discuss further and start with the project. ⭐ 5.0/5 from a recent client: "A more professional version: “Excellent work! The job was completed within the committed timeline. Great quality, professionalism, and timely delivery. Highly appreciated and recommended.”" Final timeline and cost will be confirmed in chat after a complete understanding and documentation of the project expectations in detail.

@sagarwal3005

To create a streamlined WhatsApp admin chat system, I will integrate the WhatsApp Business API to enable real-time messaging for your support team. Using either Node.js or Python, I will ensure the chat interface displays customer order statuses and allows agents to manage conversations efficiently. For broadcast functionality, I can implement a targeted messaging system while maintaining customer privacy. My skills in Node.js, Python, and integrating third-party APIs will be key in building this solution. I have a 4.9-star rating across 200 client reviews and have completed 220 projects on the platform. What specific metrics or analytics would you like to see in the dashboard?

@sabaehsan

Greetings, It's great to see your project focused on creating a WhatsApp admin chat system for customer support. It sounds like you want a solution that allows your team to respond instantly to inquiries while also keeping track of orders and sending promotions to current customers without overwhelming potential leads. To tackle this, I suggest using a combination of Node.js for real-time messaging and a database like MongoDB to manage customer data efficiently. This would allow for a smooth chat experience along with the ability to display order statuses and updates directly within the chat. For the dashboard, we can implement a clean web interface where multiple agents can log in, tag conversations, and view analytical insights easily. I have experience in building similar chat solutions that integrate with APIs, ensuring both functionality and user-friendliness. I’m excited to help streamline your customer support process! Best regards, Saba Ehsan

@pvsysgroupinc

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@AnumFatima210

Hi there, I read your project "Admin Chat for WhatsApp Customers" and it matches what I do with PHP, Web Development. I have delivered similar work before and can start right away. I can complete it in 40 days for 26 USD, revisions included. Can you share any extra details or files so I can confirm the scope? Happy to start today.

@InterconnectBPO

I can build a streamlined WhatsApp support dashboard using the official WhatsApp Business API, with real-time two-way messaging, multi-agent access, conversation tagging, search, customer/order lookup, broadcasts to existing customers, and basic response-time analytics. I’d recommend a Node.js backend with React for the dashboard, MySQL/PostgreSQL for customer and conversation data, and WhatsApp Cloud API webhooks for reliable real-time messaging. The system can integrate with your existing order system through its API. An MVP should take around 2–3 weeks, including testing and documentation. I can also provide a walkthrough video and share relevant WhatsApp automation and customer-support examples. Regards Jp

@jayantkumar314

I can build the MVP using Node.js/TypeScript, React, PostgreSQL, and the official WhatsApp Business Cloud API, with real-time messaging, multi-agent access, conversation tags/search, embedded order-status lookup, customer-only broadcasts, and basic response-time analytics. I’d estimate 1–2 weeks for the MVP including testing, documentation, and handoff. I can also share relevant messaging/automation work privately rather than inventing public portfolio links.

@prprojectsl

Hi, I’d build this as a focused support console rather than a generic chat wrapper. My proposed stack is Laravel, MySQL, Redis-backed queues, and the official WhatsApp Cloud API, with webhook-driven inbound messages and live dashboard updates. The order panel would call your existing store/ERP API and cache only the data agents need. For the MVP, I’d cover: - shared multi-agent inbox, assignment/tags, search, and message history - order status and recent updates within each conversation - customer-only broadcasts using approved templates, opt-in records, and WhatsApp policy controls - basic response-time analytics, agent access, logs, and failure/retry handling A realistic MVP is about 3–4 weeks once the order-system API, Meta Business setup, message volume, media requirements, and agent workflow are confirmed. I’d begin by validating API/provider access and conversation/template rules, since those can affect both timeline and broadcast behavior. My relevant background is in web applications, APIs, databases, and automation; I would rely on that implementation experience rather than claim unsupported WhatsApp-specific portfolio work. Testing, concise documentation, and a walkthrough video can be included at hand-off. If you share the current order platform and expected agent count, I can turn this into a precise milestone plan. Regards, Priyam

@Sv3nie

Hi, Keeping order status inside the chat window is the part that decides whether your agents stop tab-switching, so I'd wire that lookup in first. I'd build it on Node with the official WhatsApp Business API, which is close to my daily full-stack work. Happy to walk you through how I'd handle the broadcast opt-in list. Lets get in contact first.

@arslanshahid386

Hi, I can help you with this project. I have relevant experience with PHP, JavaScript, Python, Software Architecture and can handle the work from development to testing and delivery. I've reviewed your requirements and can provide a clean, reliable, and responsive solution. Let's discuss the details and get started. Best, Arslan Shahid

@dataspro

Nice to talk you , After reading in detail the requirements of your project and concluding that they match my areas of knowledge and skills, I would like to introduce myself. My name is Anthony Muñoz and I am the lead engineer for DS Pro IT agency. I have worked for over 10 years in Backend and software development and have successfully done multiple jobs. It will be a pleasure to work together to make your project a reality. Please feel free to contact me. I´m looking forward to working with you. I really appreciate your time and remain attentive to any request or question. Greetings

@KarthikTechCon

Bid Proposal for WhatsApp Admin Chat System Hi, I’m Karthik, and I bring over 15 years of experience in developing robust communication solutions. I understand your need for a streamlined WhatsApp admin chat system and am excited to assist you in creating an efficient support platform. Proposed Tech Stack: - Backend: Node.js for real-time messaging capabilities. - Database: MongoDB for storing customer interactions and order statuses. - Frontend: React.js for a dynamic and user-friendly dashboard. - Integration: Official WhatsApp Business API for seamless communication. Estimated Timeline for MVP: - Week 1-2: Requirement gathering and system design. - Week 3-4: Development of chat functionality and order status integration. - Week 5: Implementation of broadcast feature and testing. - Week 6: Final testing, documentation, and delivery. Past Work: I have successfully implemented WhatsApp automation solutions for various clients, enhancing their customer service response times and improving user engagement. I can share relevant case studies upon request. I will also provide testing, basic documentation, and a quick walkthrough video to ensure your team is comfortable with the system. Looking forward to the opportunity to collaborate! Best, Karthik

@NaveenSingh09

Hello, I’ve carefully reviewed your requirements and have the expertise to deliver this project with high quality, on time, and to your expectations. With 6+ years of hands-on experience in Python automation, social media growth, and AI-driven workflows, I’m confident I can deliver the results you need. I understand you need a real‑time, two‑way messaging dashboard that pulls order status, allows broadcast to existing customers, and offers multi‑agent support with tagging, search, and analytics. My approach: 1) Integrate the WhatsApp Business API via a secure Node.js/Express backend; 2) Build a React dashboard where agents log in, view chats, and see order data from your e‑commerce database; 3) Implement broadcast filters using customer tags; 4) Add analytics and search. I have built WhatsApp chat solutions for e‑commerce brands, connecting APIs and creating agent portals. The MVP will be ready in ~30 hrs, with testing, documentation, and a walkthrough video. Let’s discuss details and start building. The system will be hosted on AWS, ensuring high availability, and will use WebSocket for instant message delivery. I’ll also configure a simple analytics dashboard showing average response time and agent performance. Once deployed, I’ll provide a live demo and train your team on using the portal. Looking forward to discussing the project details further on chat. Best regards, NAVEEN THAKUR

@akkiwadhwa1995

Built API-heavy apps with real-time messaging and third-party integrations. For this, I'd wire the official WhatsApp Business API into a clean multi-agent web dashboard — two-way messaging, plus your order-status lookup pulled straight into the chat window so agents never switch tabs, and a broadcast limited to existing customers. Node + React, documented handoff. Can start today and share a working prototype in a few days. Which order system should the status pull from?

@rimiloca

Hello. I can implement “Admin Chat for WhatsApp Customers” as a reliable, documented integration. I’ll map the data flow and authentication first, then handle webhooks, validation, errors, retries and logging, test everything in staging, and provide a clean handoff. My stack includes REST APIs, PHP, Node.js, Python, MySQL and PostgreSQL.

@umer419

Hello, I checked your project "Admin Chat for WhatsApp Customers" and already have a clear understanding of your requirements and how to deliver them efficiently. I have solid experience in PHP, JavaScript, Web Development, and I've successfully completed similar projects by delivering high-quality, scalable, and reliable solutions. Why choose me? * Strong expertise in PHP, JavaScript, Web Development * Clean, optimized, and scalable implementation * Fast communication and regular progress updates * Focused on delivering results, not just completing the task I'm ready to start immediately and would be happy to discuss the details. Best regards, Umer