Setup virtual Outbound call center setup app. 100 Agents

Closed Posted 6 years ago Paid on delivery
Closed Paid on delivery

We want to built up an call center setup with vtiger and an asterisk call center setup. We have to handle between 10 and 150 Outbound agents in serval projects worldwide. We prefer to install a complete solution on our server. If support and updating service for asterisk etc later is possible it will be perfect.

The solution will be have this features (not all are important)

Call Recording

Call Control

Dialer serval types predictive, and other

External SIP client/hard phone support

Monitor, Whisper and Barge-in

Inbound ACD multi-strategy

Call Queues

Multicampaign Queue Management

Queue priority

Skill based routing

Outbound Call routing

Time based Call routing

Call forwarding

Advanced call routing

Click-to-Call

Voicemail

IVR Visual Drag&Drop

Multi user web interface

User permissions

Agent status Control

Realtime Dashboard

Current and historical reporting

Custom Reports

Prebuilt Reports

Data export

Scheduled reports

Motion Bar Popup

Web Service API

Marketplace 3rd party app Integrations

Database integration (odbc)

CTI

Custom fields

Custom dashboard

Voice recording

Asterisk PBX Call Center vTiger

Project ID: #15187199

About the project

17 proposals Remote project Active 6 years ago

17 freelancers are bidding on average €579 for this job

radus28

We can discuss further about each solution. Please send message when you are free. Thank & regards Radus28

€555 EUR in 10 days
(36 Reviews)
6.7
Asterisker

Hello, I can install this service in few ways: 1. Goautodial 2. Freepbx distro 3. Custom asterisk solution Every your needs is possible to release. I have a huge experience (8 years) with custom asterisk solut More

€555 EUR in 10 days
(46 Reviews)
5.2
gsgtechnology

I am Kashif Naseem also known as Kash. I am self motivated Telemarketer having an experience in telemarketing Industry from last 10 years. I am working for the offshore companies since 2007 and worked on different B More

€277 EUR in 30 days
(3 Reviews)
6.0
APCTelco

Hi. I'm a asterisk consultant with 9 years of hands on experience in installation & configuration of Asterisk applications like VICIdial, FreePBX, SIP devices, PRI/E1 card installation & Configuration, VoIP Trunk Confi More

€472 EUR in 10 days
(11 Reviews)
4.4
drlior

I have developed a complete solution based on Django web interface and asterisk. all of the requirements are included in this solution.

€833 EUR in 10 days
(1 Review)
2.7
momenamin

Hello! I am interested about the project you have posted, and i want you make me able to serve you.. - Kindly, feel free to contact me to discuss, if you are interested about my offer

€500 EUR in 7 days
(4 Reviews)
2.1
hirenbrahmbhatt2

Hello, Hope you are doing well, I am here with the complete solution for your Inbound or Outbound campaign. I have setup the Virtual center for some of my previous clients so I believe I will get this done for yo More

€750 EUR in 2 days
(1 Review)
1.6
vinaycse

Dear Client, Did you get a freelancer to work on your request?. If not, i am available right away to start configuring your requirements. Letme know.

€750 EUR in 10 days
(0 Reviews)
0.0
prasenjeetdas30

A proposal has not yet been provided

€429 EUR in 10 days
(0 Reviews)
0.0
Sahaana74

hello, I am Sahaana from India would like to know whether can I do this virtual outbound calls from India? I have a team of home makers who can handle this if the time suits kindly throw more light about the projec More

€333 EUR in 7 days
(0 Reviews)
0.0
vaduvageorgiana

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€666 EUR in 10 days
(0 Reviews)
0.0
JanotaOffice

Hello, I am sending, herewith, my professional qualifications for the position of Personal Assistant I have a good command of written and spoken English and Portuguese. I also have reasonable knowledge of written More

€777 EUR in 20 days
(0 Reviews)
0.0