Csm project is troubleshoot ccna and ccnp

Currently I am working in xavient powered by telus international. Our company is working under telus and telus is a large network in Canada they have multiple branches in Canada so what we do just trouleshoot the issue regarding boder gate way routing protocol (BGP) As I have hands on experience on few protocol such as Bgp, Mpls, Ospf, EIGRP and security. So I am working on tickets if any issue arise in any branch in Canada so there is a monitoring tool through which tickets appear on our device then we go through ticket troubleshoot and resolved bgp related issue. The tools that we are using VMWARE, test the device, CISCO4700 series router, 7200 series router JUNIPER 4500 series router.. I have also hands on experience in virtual local area network (VLAN) and spanning tree protocol (STP) as well as DHCP configuration and troubleshoot different scenario in routing and switching. Training has done in CCNA , CCNP as well as certifications also configure switches (l2,l3) and router (l3) password recovery backup of routers and also configure trunk commands on switches also knowlege of access control list and function of switch in security part included checkpoint firewall 4700 series. I have made certain labs on GNS where I have done redistribution ospf into eigrp and visa-versa. My previous company had 8 blocks where we had done everything from basic to advanced level troubleshooting in networking.