Professional Services Operations Director Needed - UK BASED APPLICANTS ONLY

@EightVeer

Hi there, We will deliver a focused operating pack that establishes delivery KPIs, management reporting, utilisation and forecasting controls, and a practical project review rhythm so Chris can step back from day-to-day delivery management. We will also standardise estimation and commercial review checks, including change control and escalation rules for at-risk projects. We bring public Freelancer review history covering strategic review, structured business research, and supplier-sourcing engagements. If helpful, we can start by focusing the first workstream on KPI/reporting design or on utilisation and forecasting. Best Regards, 8veer

@panos1414

Hello, This role is a strong fit for the kind of delivery ownership and operational structure I build. I can step into the day-to-day services leadership, tighten project management discipline, and help create the reporting rhythm leadership needs to make better decisions. My focus would be to establish clear KPIs and management reporting, improve utilisation and forecasting, standardise estimation and delivery reviews, and strengthen commercial control around margin, change requests, and project health. I’m also comfortable supporting consultants through coaching, onboarding, and practical career development planning so the team can operate with more consistency and less dependence on Chris. I’ve worked in finance and operations environments where clarity, accountability, and clean execution matter. This means I can help create a PMO-style operating cadence that improves delivery governance while keeping the team aligned on profitability, scope, and customer outcomes. Best regards, Panagiotis

@muskank845

Similar skillset and wife range of exposure in Talent acquisition and HR strategy. I bring in strong value system and unparalleled dedication towards advancement of this project

@AnchelHuman

I understand you're looking for a Professional Services Operations Director to enhance project delivery and resource management. With extensive experience leading teams of consultants and implementing software solutions, I have successfully established governance frameworks and KPIs in similar roles, ensuring projects are delivered on time and within budget. My focus will be on improving estimation accuracy, optimizing resource utilization, and creating a robust reporting dashboard to track key metrics like profitability and customer satisfaction. By fostering a culture of development and supporting recruitment, I can help your team achieve operational independence and maturity. Let’s discuss how I can contribute to your goals and drive success for your organization. Kind regards, Anchel

@husainahmed2000

Hi There!!! i understand you need a UK-based operations leader to take ownership of professional services delivery, profitability, resource planning, reporting, and consultant performance. ALREADY WORKED ON SIMILAR PROFESSIONAL SERVICES OPERATIONS INVOLVING DELIVERY GOVERNANCE, UTILISATION, PROJECT PROFITABILITY, FORECASTING, AND KPI FRAMEWORKS. Services include project health reviews, estimation standards, margin controls, capacity planning, utilisation tracking, management dashboards, recruitment support, consultant development, and operational process improvement. Happy to discuss your current delivery structure and the first priorities in a chat. Best Regards, Hussain Ahmed