Australian Travel Back-Office Non-Voice Support

₹12500-37500 INR

Open

Posted 7 days ago

•

Ends in 7 hours

₹12500-37500 INR

Paid on delivery

We are looking for detail-oriented back-office professionals to support our Australian travel clients with flight ticket bookings, invoice checks, and booking management — entirely via chat. This is a non-voice project ideal for candidates with strong written communication and travel industry knowledge. SKILLS REQUIRED Attention to detail, quick learner skills, and a high sense of responsibility Excellent writing and communication skills, strong interpersonal skills Ability to perform well under pressure Fast typing skills Strong English level (both written and spoken) Well-functioning equipment (laptop/ computer, headset, good internet connection). Fixed salary per user after 3 months of internship completion — stable and predictable income 3-year project — long-term, secure opportunity Standard 9-to-5 shift with fixed Saturday & Sunday off 100% non-voice — no calls, chat-based work only Direct Australian client exposure — professional international environment Structured back-office workflow with clear daily tasks Training on tools, processes, and airline booking systems provided Seats to be confirmed — early application recommended Selected intern's day-to-day responsibilities include: Handle flight booking requests from Australian clients via chat Search, book, and confirm flight tickets using backend systems Verify and validate invoices for accuracy before sharing with clients Track ticket status and provide timely updates to clients Process amendments, cancellations, and refund requests Maintain accurate records of all booking transactions Coordinate with internal teams for escalations and special requests Ensure compliance with airline policies and fare rules Deliver prompt and professional responses to all client chat

Project ID: 40618697

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7 proposals

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Active 5 days ago

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7 freelancers are bidding on average ₹24,286 INR for this job

@pvsysgroupinc

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₹40,000 INR in 33 days

5.0

(2 reviews)

3.4

@caajoys

Thank you for considering my proposal. I have gone through the requirements in detail and understand that you are looking for a detail-oriented back-office professional to support Australian travel clients with flight bookings, invoice verification, booking management, and chat-based customer support. With 7+ years of experience in operations, finance, data management, and customer coordination within a multinational environment, I am accustomed to handling high-volume, accuracy-sensitive tasks while meeting strict deadlines. My strong written English, analytical mindset, and attention to detail enable me to manage booking requests, verify invoices, process amendments and cancellations, maintain accurate records, and communicate professionally with clients through chat. I am a quick learner and comfortable working with new booking platforms and airline systems. I value accuracy, confidentiality, and consistent service quality, making me well-suited for a structured, long-term back-office role. Payment & delivery assurance: ✅ No upfront payment ✅ Release payment after completion or milestone ✅ Timely delivery ✅ 100% commitment to project completion Profile: https://www.freelancer.com/u/caajoys?sb=t I’m available to start immediately and look forward to contributing to your team with reliable, high-quality support throughout this long-term project. Best regards.

₹12,500 INR in 3 days

4.5

(6 reviews)

2.9

@Piussteven

With over three years of experience in virtual assistance and content creation, I bring a unique blend of skills to ensure the smooth operations of your Australian travel back-office. Being detail-oriented and a fast learner, I can effectively handle flight bookings, validate invoices, coordinate with various departments, while adhering to airline protocols - tasks I've successfully achieved with Midjourney. Efficiency is my middle name, as also demonstrated by my speedy typing skills. My excellent writing and communication skills dovetail well with this non-voice project's prerequisites. Having interacted with varied clients globally, I understand the nuances of providing prompt responses whilst maintaining professionalism at all times. My love for travel complements my knowledge about the industry well which helps me provide customer-centric solutions effortlessly. My focus has always been on delivering reliable, high-quality work that saves time and boosts productivity. I'm confident that this dedication will continue during your 3-year project. With each new responsibility that comes from working in a structured back-office workflow, I learn something new that enhances my performance further. Let me simplify your processes while ensuring an exceptional experience for your Australian clients. Choose me for a reliable and productive partnership.

₹12,500 INR in 1 day

5.0

(1 review)

1.4

@fatimamahsud1

I'm an excellent fit for this Australian travel back-office role. I have strong written communication, fast typing skills, attention to detail, and experience in data entry and customer service. I can handle flight bookings, invoice verification, and client support via chat with accuracy and professionalism. Is this a monthly salary role, and do you provide training on the airline booking systems?

₹30,000 INR in 30 days

5.0

(1 review)

0.3

@AteebM3

Hi, I am interested in this long-term back-office opportunity and believe my experience makes me a strong fit for your team. What I bring: * Strong attention to detail with experience handling high-volume, accuracy-critical processes * Excellent written English and professional client communication * Fast learner with the ability to follow structured workflows and meet deadlines * Experience working with international clients in process-driven environments * Comfortable handling booking updates, invoice verification, amendments, cancellations, and record management * Reliable workstation with stable internet connection for uninterrupted remote work My background includes customer support and operations, where accuracy, documentation, and timely communication were essential. I am comfortable working under pressure, maintaining detailed records, and delivering prompt responses while adhering to established procedures and quality standards. I am looking for a stable, long-term opportunity and am committed to completing the training, quickly adapting to your airline booking systems, and contributing consistently to your Australian travel operations. I am available to start immediately and would welcome the opportunity to discuss how I can contribute to your team. Regards, Ateeb Rahil Mahedvi

₹35,000 INR in 7 days