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We are looking for detail-oriented back-office professionals to support our Australian travel clients with flight ticket bookings, invoice checks, and booking management — entirely via chat. This is a non-voice project ideal for candidates with strong written communication and travel industry knowledge. SKILLS REQUIRED Attention to detail, quick learner skills, and a high sense of responsibility Excellent writing and communication skills, strong interpersonal skills Ability to perform well under pressure Fast typing skills Strong English level (both written and spoken) Well-functioning equipment (laptop/ computer, headset, good internet connection). Fixed salary per user after 3 months of internship completion — stable and predictable income 3-year project — long-term, secure opportunity Standard 9-to-5 shift with fixed Saturday & Sunday off 100% non-voice — no calls, chat-based work only Direct Australian client exposure — professional international environment Structured back-office workflow with clear daily tasks Training on tools, processes, and airline booking systems provided Seats to be confirmed — early application recommended Selected intern's day-to-day responsibilities include: Handle flight booking requests from Australian clients via chat Search, book, and confirm flight tickets using backend systems Verify and validate invoices for accuracy before sharing with clients Track ticket status and provide timely updates to clients Process amendments, cancellations, and refund requests Maintain accurate records of all booking transactions Coordinate with internal teams for escalations and special requests Ensure compliance with airline policies and fare rules Deliver prompt and professional responses to all client chat
Project ID: 40622422
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Active 6 days ago
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12 freelancers are bidding on average $17 USD/hour for this job

Hello Sir, I can provide reliable back-office support for your Australian travel clients by managing flight bookings, invoice verification, and booking updates through professional, chat-based communication while maintaining a high level of accuracy. ✅ Why Me? ✔ Extensive experience in virtual assistance, customer support, data entry, and back-office operations ✔ Strong written English with excellent communication and fast, accurate typing skills ✔ Proficient in handling booking records, invoice verification, documentation, and administrative workflows ✔ Experienced with Google Workspace, Microsoft Office, Excel, and CRM-based support environments ✔ Quick learner, detail-oriented, and able to work efficiently under pressure while following established processes ✔ 500+ projects completed | 5.0-star rating I'll efficiently handle flight booking requests, verify invoices, process booking amendments, cancellations and refunds, maintain accurate transaction records, and communicate professionally with clients while adhering to airline policies and your internal procedures. I'm eager to learn your booking systems during training and contribute as a dependable long-term team member. I'm available to work full-time, align with your 9-to-5 schedule, and can start immediately. I'd be happy to complete your internship and demonstrate my accuracy, responsiveness, and commitment during the training period. Best regards, Ayan
$15 USD in 40 days
6.9
6.9

Hi, I carefully reviewed your job description and understand that you're looking for a detail-oriented back-office professional to support Australian travel clients with booking management, invoice verification, and chat-based customer support. My strengths include accurate data handling, administrative support, fast typing, and clear written communication. I am comfortable working with structured workflows, following detailed procedures, maintaining accurate records, and providing timely updates while handling multiple tasks efficiently. I can contribute by: * Managing booking-related administrative tasks * Verifying invoices and booking information carefully * Maintaining accurate records and documentation * Responding professionally through chat * Learning new systems and processes quickly * Working consistently in a fast-paced environment I am looking for a long-term opportunity and appreciate the structured training and workflow you provide. I would be happy to learn your booking systems and follow your established procedures to deliver accurate and reliable support. Thank you for your consideration. I look forward to discussing the opportunity with you. Best regards, Md. Shahadat
$17 USD in 40 days
6.2
6.2

Hi, I'm a detail oriented professional with strong written English and real experience in data entry, customer service, and structured administrative workflows. I'm comfortable working in a fast paced, chat based environment, handling accurate record keeping, verifying details carefully, and responding professionally under time pressure. I don't have direct airline booking system experience, but I learn structured processes quickly and take compliance and accuracy seriously, which matters most in a role centered on invoice verification and booking management. I'm available for the standard 9 to 5 shift with weekends off, and comfortable committing to a long term role. My rate is $17 USD/hour, and I'm ready to begin training as soon as needed. Samiha S.
$20 USD in 40 days
4.6
4.6

Hello, I’m interested in your Back-Office Travel Support position. I have extensive experience in virtual assistance, data entry, customer support, administrative tasks, and handling client communication in a professional and timely manner. I’m detail-oriented, a fast learner, and comfortable working in a high-volume, chat-based environment. My strong written English, fast typing skills, and ability to follow procedures accurately make me well suited for booking management, invoice verification, and record keeping. I have a reliable laptop, stable internet connection, and I’m looking for a long-term opportunity where I can grow with your team. I’m available to start immediately and eager to learn your airline booking systems and processes. Thank you for your consideration. I look forward to hearing from you. Regards, Nancy Njuguna
$20 USD in 40 days
1.9
1.9

Greetings, Empower your online website’s performance with tailored SEO strategies that fuel traffic, elevate search engine presence, and boost conversions. I’m here to help your business grow sustainably using 100% white-hat SEO techniques. What I Offer: ✅ Comprehensive SEO Audits & Competitor Analysis – Identify opportunities, fix issues, and outperform competitors. ✅ Advanced Keyword Research & Targeted SEO Strategies – Drive the right traffic with keywords that convert. ✅ On-Page SEO Optimization – Optimize meta tags, headings, URLs, internal linking, and more for maximum impact. ✅ Off-Page SEO & Link Building – Build authority with high-quality backlinks and a strategic off-page plan. ✅ Local SEO Mastery – Optimize Google My Business, local citations, and backlinks to dominate local search results. ✅ Transparent Reporting – Get detailed weekly & monthly SEO reports to track progress and ROI. ✅ Why Choose Me? ✔️ Proven Track Record: Successfully helped businesses of all sizes achieve top rankings and sustained growth. ✔️ White-Hat, Ethical SEO: Focused on long-term success, avoiding black-hat tactics that risk penalties. Let’s Build Your Digital Success Together! If you’re ready to dominate search results, attract more visitors, and grow your business, I’d love to discuss how we can achieve your goals. Contact me today to get started! Best regards,
$15 USD in 40 days
0.0
0.0

Hi, I’m excited to apply for your Back Office Travel Support position. I noticed you're looking for someone who is detail-oriented, reliable, and able to manage flight bookings, invoice verification, and booking updates through chat. My background in administrative support and data management has trained me to work accurately, stay organized, and handle repetitive tasks with a high level of attention to detail. Here's how I can support your team: Handle booking requests and maintain accurate records with precision Verify invoices and ensure information is correct before processing Respond professionally through chat with clear written English Learn new booking systems and workflows quickly Manage multiple tasks while meeting deadlines in a fast-paced environment I'm highly organized, a fast learner, and comfortable using Google Workspace, Microsoft Office, and online systems. I understand the importance of accuracy when handling customer information and administrative processes, and I always strive to provide dependable support. I would be happy to discuss how I can contribute to your team. Thank you for your time and consideration, and I look forward to hearing from you. Kind regards, Desy
$15 USD in 40 days
0.0
0.0

This role depends on accuracy and consistency more than speed. Flight bookings, fare rules, invoice validation, and booking updates all require careful attention because even small mistakes can affect a customer's entire travel experience. I'm comfortable working in a structured, chat-based environment where clear written communication, organized record keeping, and timely responses are essential. I learn new systems quickly, stay calm under pressure, and understand the importance of following airline policies and internal workflows when handling bookings, amendments, cancellations, and refunds. A long-term role with a defined process and direct Australian client exposure is exactly the kind of environment where I can contribute reliably while growing with the team. Could you share which booking systems or GDS platforms the training will cover? .
$20 USD in 40 days
0.0
0.0

Hi there, I'm AJ, and I believe my 7 years of experience in the Indonesian hospitality and travel sectors have honed my skills to align perfectly with your project needs. My exposure to customer-facing roles in hotels and airlines, where I handled hundreds of guests every week, has ingrained in me an unparalleled sense of calm under pressure and attention to detail — both essential for this back-office non-voice support. Beyond handling front-line operations, my daily tasks included managing reservations and guest databases, ensuring accurate record keeping, coordinating with different teams, and creating reports. This kind of structured workflow echoes your project outline and indicates how comfortable I am with it. In addition to this hands-on experience, my organizational abilities and data entry skills - validated through fluency in Google Sheets/Excel - will prove indispensable for efficiently handling flight booking requests, invoice checks, ticket status tracking, amendment processing, cancellation management and maintaining accurate records of all bookings. Through efficient coordination with internal teams for escalations and special requests, I can ensure that ultimately your Australian clients receive prompt and professional responses at all times. Warm regards, AJ Subianto
$15 USD in 40 days
0.0
0.0

Hi, I'd love to apply for your Back Office Travel Support position. I have experience in virtual assistance, administrative support, data entry, and customer service. I'm detail-oriented, organized, and comfortable handling high volumes of information while maintaining accuracy. I also have strong written English and fast typing skills, making me well-suited for a chat-based support role. Although I haven't worked professionally in the travel industry, flight booking is something I'm very familiar with. My large family often relies on me to research, compare, and book flights, so I'm comfortable checking schedules, fares, and travel details while ensuring everything is accurate. I can help you: * Manage flight booking requests through chat * Verify booking details and invoices accurately * Process booking updates, cancellations, and refund requests * Maintain organized records and follow established procedures * Provide prompt, professional communication with clients I'm a quick learner and eager to be trained on your airline booking systems and workflows. I enjoy working in structured environments and am committed to delivering reliable, high-quality support. Thank you for your consideration. I look forward to the opportunity to contribute to your team. Best regards, Silvia
$15 USD in 40 days
0.0
0.0

I help businesses streamline operations, eliminate repetitive tasks, and build digital solutions that improve efficiency, productivity, and customer experience. In response to your need for detail-oriented back-office support for Australian travel clients, I offer my expertise in chat-based communication and travel industry knowledge. Whether it's handling flight bookings, verifying invoices, or ensuring compliance with airline policies, I deliver high-quality, scalable solutions tailored to your operational goals. With over 7 years in customer service and operations, I possess the attention to detail and quick learning abilities required for this role. My experience managing over 5,000 customer interactions has honed my writing and communication skills, ensuring I provide prompt, professional responses to every client inquiry. **My Services:** ✔️ Flight Booking Management ✔️ Invoice Verification ✔️ Client Communication via Chat ✔️ Data Entry & Record Maintenance ✔️ Coordination with Internal Teams **Why Clients Hire Me:** ⭐ Proven track record of managing logistics and operations ⭐ 99% data accuracy with meticulous attention to detail ⭐ Strong English proficiency and fast typing skills ⭐ Dependable delivery with clear communication I am committed to providing exceptional back-office support that not only meets but exceeds your expectations. Let’s build a structured workflow that enhances your travel service efficiency. For more information, please refer to my portfolio at [Insert Portfolio Link]. I look forward to discussing how I can contribute to your team.
$15 USD in 7 days
0.0
0.0

Hi, I took the time to carefully review your project, and I genuinely believe I understand the vision you're working to bring to life. Every great project starts as an idea, and my goal is to transform that vision into something that not only meets your expectations but exceeds them. With a strong background in travel support and exceptional attention to detail, I can adeptly handle flight booking requests and maintain accurate records. My excellent writing skills ensure prompt and professional responses to clients, enhancing their experience. I value building genuine, long-term relationships with my clients, founded on trust, transparency, and consistent communication. I want to become someone you can confidently return to whenever your business grows, evolves, or needs its next digital solution. Even if we don't end up working together, I'd still be happy to offer honest advice or point you in the right direction. I would be happy to offer a free consultation. You can view my portfolio here: [Portfolio Link].
$15 USD in 7 days
0.0
0.0

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