Customer.io CRM Implementation & Automation

$25-50 USD / hour

Closed

Posted 7 days ago

$25-50 USD / hour

I want a specialist who can take [login to view URL] from a blank slate to a production-ready CRM engine. The work starts with connecting our product and data warehouse so that real-time events, profile attributes and purchase data flow reliably into Customer.io. Once the data is streaming, you will design end-to-end lifecycle journeys that cover onboarding, retention and reactivation (happy to refine the exact stages together). With reliable data in place, I need dynamic audience segments that update automatically—behaviour-based, demographic or purchase-driven, whichever proves most actionable—so every message is context-aware. You will architect the visual workflows, define trigger logic, write the emails/push notifications, and set up A/B tests to keep iterating toward higher conversion. Copy matters to me as much as the plumbing, so your deliverable includes subject lines, body content and variants that reflect our brand voice while remaining personal at scale. I also expect a clear testing plan, performance dashboards in [login to view URL], and a cadence for ongoing optimisation. Success looks like live journeys that fire without manual intervention, accurate segment counts, statistically valid test results and a noticeable lift in engagement metrics. You will partner directly with our engineers for data mapping and API keys, yet own the entire CRM piece—from initial schema design through launch and continuous improvement. If you have previous experience migrating from platforms such as Salesforce, HubSpot or Mailchimp, let me know; those insights can speed up decisions. Please share recent examples where you increased LTV or reduced churn through similar lifecycle work.

Conversion Rate Optimization

Customer Retention

Project ID: 40562789

About the project

65 proposals

Remote project

Active 4 days ago

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65 freelancers are bidding on average $35 USD/hour for this job

@tangramua

Dear , We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time. We are 25 years in this business and our technical specialists have strong experience in Copywriting, CRM, Email Marketing, Content Writing, Conversion Rate Optimization, Customer Retention, Data Integration, A/B Testing, API Integration and other technologies relevant to your project. Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews. Please contact us via Freelancer Chat to discuss your project in details. Best regards, Sales department Tangram Canada Inc.

$30 USD in 5 days

4.9

(7 reviews)

4.3

@webperfection123

Hi There, I can help connect your product and data warehouse for seamless real-time data flow. After that, I’ll design comprehensive lifecycle journeys for onboarding, retention, and reactivation. I have 10+ years of experience implementing CRMs and building automated workflows, ensuring every messaging strategy is context-aware. I will create dynamic audience segments and architect the visual workflows, as well as develop email/push notification content that resonates with your brand voice. Additionally, I’ll set up A/B tests, performance dashboards, and an ongoing optimization plan for measurable results. My previous experience with migrating platforms like Salesforce and HubSpot gives me unique insights that can enhance our process. Let’s discuss how I can bring your vision to life effectively. Best Regards, Priyanka

$30 USD in 40 days

5.0

(4 reviews)

3.9

@MIndlabsAi6

Hey, I'm really pumped about this opportunity! I recently led a project with similar challenges and nailed it. Drawing from my experience in Copywriting, CRM, Email Marketing, Content Writing, Conversion Rate Optimization, Customer Retention, Data Integration, A/B Testing, API Integration, I’m ready to dive into your project. Please initiate a chat for further discussion. Cheers, Vishal Maharaj

$45 USD in 40 days

0.0

(0 reviews)

0.0

@avimukhija1998

Hi, I can help you build this the right way. I have 5+ years of experience developing scalable backend systems and full-stack applications using Java, Spring Boot, React, PostgreSQL, Redis, Kafka, and microservices. Before writing code, I like to understand the business requirements so I can recommend the simplest and most scalable solution. I focus on clean architecture, production-ready code, timely delivery, and clear communication throughout the project. I’d be happy to discuss your requirements, suggest an implementation plan, and get started right away. Looking forward to working with you!

$25 USD in 40 days