You are required to research the business process of CRM, particularly [login to view URL]
On Bitrix24, you are required to read the manuals to look up all necessary information on how the business process and the workflow of their CRM works.
The assignment outcome should be a word document detailing what Bitrix24 CRM is, the benefits, business processes and the worlflow of it.
This is a very important assignment in order to prepare you for the project.
Copy and pasting is considered plagiarism and will affect your mark.