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Saya mencari seorang admin yang bisa membantu saya membalas chat masuk di WhatsApp setiap hari. Sebagian besar pesan bersifat rutin dan cukup dibalas dengan sapaan ramah, konfirmasi stok, atau informasi pengiriman. Untuk beberapa pesan tertentu—misalnya pertanyaan promo atau permintaan katalog—saya sudah menyiapkan template jawaban; sisanya Anda bebas merespons secara natural selama tetap sopan dan sesuai arahan brand. Tugas utama: • Memantau WhatsApp selama jam kerja yang kita sepakati. • Menggunakan balasan siap pakai hanya ketika diperlukan; selebihnya menulis jawaban spontan yang jelas dan membantu. • Mencatat pertanyaan atau keluhan yang tidak bisa Anda jawab dan meneruskannya ke saya. Saya butuh admin yang: • Responsif dan teliti dalam mengetik. • Fasih berbahasa Indonesia, familiar dengan gaya percakapan santai profesional. • Mengerti etika kerahasiaan data pelanggan. Beritahu saya pengalaman serupa yang pernah Anda tangani dan perkiraan ketersediaan waktu harian.
Project ID: 40621479
17 proposals
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Active 4 days ago
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17 freelancers are bidding on average $16 USD/hour for this job

I can help streamline your WhatsApp communication, ensuring timely and friendly responses to incoming chats. My approach will enhance customer experience while maintaining brand consistency. I understand the importance of handling routine inquiries, confirmation of stock, and providing shipping information. I also recognize the need for a natural tone in responses, especially for promotional questions and catalog requests. With strong typing skills and fluency in Indonesian, I can effectively engage with customers in a professional yet casual manner. My experience in customer support ensures I stay responsive and attentive to details, following your guidelines closely. I have managed similar tasks in the past, maintaining customer satisfaction while adhering to confidentiality protocols. Regards, InterconnectBPO
$15 USD in 7 days
4.5
4.5

Hi, I’d be happy to help manage your WhatsApp customer support. I have experience handling customer communication, responding professionally, and ensuring customers receive quick and accurate replies. I can: Monitor incoming WhatsApp messages during agreed working hours. Respond naturally while following your brand tone and using your prepared templates when needed. Handle stock inquiries, shipping questions, and general customer support. Escalate complex questions or complaints with clear notes. Maintain customer data confidentiality and provide consistent, timely communication. I’m available according to your required schedule and can adapt to your business hours. I focus on being responsive, detail-oriented, and maintaining a friendly, professional conversation with every customer. I’d be happy to discuss your workflow and get started right away.
$20 USD in 40 days
3.8
3.8

In today's digital world where effective communication is key, I understand the importance of prompt and professional responses in managing Whatsapp chats. Having served as a Virtual Assistant for numerous clients in different industries, I’ve developed excellent communication and organizational skills that are vital for successful management. Speaking about my experience with chat handling, I've always ensured that each message is attended to accurately and efficiently. My knowledge of different CRM systems, including data entry and Excel, will allow me to manage the administrative aspect of the project seamlessly, documenting any inquiries I couldn't answer and coordinating with you for solutions. As for my availability, I can dedicate significant hours throughout the day to monitor the platform, respond respectfully with pre-prepared templates or spontaneous replies that adhere to your brand’s tone. With me on board, you needn't worry about delayed responses or compromising customer data confidentiality. Let's work together to make your Whatsapp management a breeze!
$15 USD in 40 days
3.2
3.2

Being a Computer Science graduate with an additional PhD in Artificial Intelligence, my professional background appears to be directly in line with your project requirements. Having had two decades of extensive experience in academia as well as various multinational software companies, I am well-accustomed to the kind of work you are seeking. Throughout my career, I have developed AI-driven solutions and managed chatbots for customer support. Specifically, I have constructed AI-powered voice and chat agents, machine learning based analytics platforms, and even full stack SaaS applications to cater to different business needs. In addition to this, my expertise also delves into natural language processing systems which could prove advantageous during interactions with customers and answering their queries. My skills in HTML also allow me to manage modern dashboards effectively and efficiently. What sets me apart is not just my skillset but also my acute understanding of the relevance of maintaining client confidentiality - an essential aspect given the nature of your project.
$15 USD in 40 days
2.5
2.5

As an experienced full-stack developer, I understand the importance of clear and friendly communication, which is crucial for the role you've posted. My expertise in creating SaaS platforms and database design will help me handle your WhatsApp messages efficiently. In terms of language proficiency, being a native Indonesian speaker who is conversant in both a laid back and professional style that aligns with your requirement, will be valuable to maintain your brand's reputation. Furthermore, data security is critically important, and it goes without saying that I undertake a strong commitment to maintaining absolute confidentiality of customer data and adhering to the ethical standards of handling them. Lastly, my availability can be flexibly managed and tailored according to your needs on a daily basis. Having built successful businesses previously, I am able to multitask effectively while providing 100% focus on every job at hand. Choose me for an efficient and professional service!
$15 USD in 40 days
0.8
0.8

Hello, I understand that you are in need of an admin to assist you in responding to incoming WhatsApp messages on a daily basis. Most messages are routine and can be answered with friendly greetings, stock confirmations, or delivery information. For specific messages such as promotional inquiries or catalog requests, you have provided response templates; for the rest, I will respond naturally while maintaining politeness and following brand guidelines. My approach will involve: - Monitoring WhatsApp during our agreed-upon working hours. - Utilizing prepared responses only when necessary; otherwise, crafting clear and helpful spontaneous replies. - Recording any questions or complaints that I am unable to address and forwarding them to you. I possess the qualities you seek in an admin: - Responsiveness and attention to detail in typing. - Proficiency in Indonesian language, familiar with a casual yet professional conversational style. - Understanding of customer data confidentiality ethics. I have experience handling similar tasks and can provide my daily availability in line with your Indonesia timezone. Best regards, Saddam
$20 USD in 40 days
0.0
0.0

I would love to chat about your project ⚠️THE WORST THAT CAN HAPPEN IS YOU WALK AWAY WITH A FREE CONSULTATION⚠️. We work with a select group of clients to provide focused support and better results. I offer dedicated admin services for managing your WhatsApp communications. With experience in customer service, I can handle routine inquiries, respond with warmth, and utilize your prepared templates effectively. My approach ensures clear and helpful responses while maintaining your brand’s voice. Key benefits include: - Timely monitoring of WhatsApp during agreed hours. - Natural and polite responses to inquiries. - Documentation of unresolvable questions for your review. I’m responsive, detail-oriented, and fluent in Indonesian, adept at maintaining data confidentiality. IF YOU'RE NOT HAPPY YOU DON'T PAY. So, feel free to message me. You can check my portfolio for relevant experience and client feedback. Let’s connect!
$15 USD in 7 days
0.0
0.0

Halo, Saya tertarik membantu sebagai admin chat WhatsApp untuk toko Anda. Saya punya pengalaman langsung menangani komunikasi pelanggan/klien secara cepat dan terorganisir dari pekerjaan saya sebelumnya di manajemen KOL (industri Web3) — di mana saya harus merespons banyak pertanyaan sekaligus, memakai jawaban siap pakai saat diperlukan, dan menjaga nada komunikasi tetap ramah dan profesional. Yang bisa saya tawarkan: • Respons cepat dan ramah, mengetik Bahasa Indonesia lancar dan rapi • Memakai template ketika relevan; selebihnya menulis jawaban natural sesuai konteks pesan dan sesuai arahan brand • Mencatat dan meneruskan pertanyaan/keluhan yang tidak bisa saya jawab, secara terstruktur dan tepat waktu • Terbiasa menjaga kerahasiaan data pelanggan dari pekerjaan sebelumnya • Familiar dengan tools admin dasar dan cepat adaptasi ke WhatsApp Business kalau dibutuhkan Saya bisa mengalokasikan sekitar 5-6 jam per hari, dengan jam operasional yang fleksibel menyesuaikan kesepakatan kita — tinggal kita sepakati waktu yang paling pas dengan pola trafik WhatsApp toko Anda. Senang berdiskusi lebih lanjut soal jam operasional dan alur kerja yang Anda inginkan. Terima kasih,
$15 USD in 40 days
0.0
0.0

i am availible any time
$20 USD in 30 days
0.0
0.0

Halo, perkenalkan, saya Sarah. Saya tertarik membantu mengelola chat WhatsApp untuk bisnis Anda. Saya memahami bahwa pelayanan yang cepat, ramah, dan profesional sangat penting untuk memberikan pengalaman terbaik kepada pelanggan. Saya siap memantau WhatsApp sesuai jam kerja yang disepakati, menggunakan template balasan yang telah Anda siapkan, serta memberikan respons yang natural dan sesuai dengan gaya komunikasi brand Anda. Saya dapat membantu: - Membalas chat pelanggan dengan cepat, jelas, dan sopan. - Menggunakan template balasan saat diperlukan serta menyesuaikan respons untuk pertanyaan lainnya. - Mencatat pertanyaan atau kendala yang memerlukan tindak lanjut dan meneruskannya kepada Anda. - Menjaga kerahasiaan data pelanggan dengan baik. Saya adalah pribadi yang teliti, komunikatif, cepat belajar, dan bertanggung jawab. Saya siap bekerja secara konsisten sesuai kebutuhan dan mudah beradaptasi dengan alur kerja yang Anda gunakan. Terima kasih atas waktu dan perhatiannya. Saya berharap dapat berdiskusi lebih lanjut dan membantu memberikan pelayanan terbaik kepada pelanggan Anda. Salam, Sarah P.S. Saya penasaran, rata-rata berapa jumlah chat yang masuk setiap harinya? Apakah Anda sudah memiliki daftar template balasan untuk pertanyaan yang paling sering diajukan pelanggan?
$15 USD in 30 days
0.0
0.0

Hai! Saya Martina Nanda, saya telah membangun keahlian dalam melayani pelanggan dan masuk-an data selama bertahun-tahun. Ketekunan dan kemampuan mengetik saya yang cepat akan sangat bermanfaat dalam tugas utama Anda, yaitu membalas chat WhatsApp dengan responsif dan teliti. Kemampuan saya dalam menggunakan Ms. Office (Word, Excel, Powerpoint) serta pengalaman saya dalam melakukan copy typing dan data entry akan memberikan efisiensi dan ketepatan waktu yang diinginkan oleh proyek ini. Kemampuan bahasa saya yang fasih dalam Bahasa Indonesia sangat cocok dengan kebutuhan Anda mengingat sebagian besar pesan Anda berada pada target pasar dalam negeri. Selain itu, saya sangat terbiasa menjaga profesionalisme dalam setiap interaksi, memastikan tidak melanggar etika kerahasiaan data pelanggan sehingga dapat meningkatkan kepercayaan diri pelanggan pada merek Anda. Terkait dengan kualifikasi waktu yang Anda butuhkan, saya dapat menyediakan waktu dan dedikasi yang dibutuhkan secara konsisten setiap harinya untuk momitoring pesan-pesan masuk WhatsApp Anda. Kesungguhan saya untuk memberikan pelayanan terbaik sesuai laporan merk demi kelancaran operasional bisnis sangatlah tinggi. Saya siap bekerja dengan arahan yang terus terkoordinasi demi kesuksesan berkelanjutan proyek ini. Mari mulai kerja sama!
$15 USD in 40 days
0.0
0.0

We've recently helped a business streamline their customer communication through effective chat management. We will assist you in managing your WhatsApp messages efficiently, ensuring timely and friendly responses while maintaining a professional tone. I understand you need someone who is responsive, detail-oriented, and familiar with casual yet professional conversation styles. Your emphasis on using templates for specific queries while allowing for natural responses shows a clear understanding of customer engagement. We offer expertise in customer service management and have a proven track record with 75+ 5-star reviews on similar projects. We rank in the top 1% among 75 million users, ensuring you receive high-quality support. It would be our privilege to help you with this project. Choosing us will be a decision you won't regret. Regards, Henco Burger.
$19 USD in 3 days
0.0
0.0

We've recently helped a business streamline their customer communication through effective chat management. I will help you enhance your WhatsApp interactions, ensuring a seamless experience for your customers. I understand you need someone responsive and detail-oriented, capable of using prepared templates while also crafting natural replies that reflect your brand's voice. With experience in managing customer inquiries, I can provide clean, professional, and user-friendly responses. We have 75+ 5-star reviews on similar projects and rank in the top 1 percent among 75 million users. I am available for daily monitoring during agreed hours and can adapt quickly to your needs. Regards, MORNE.
$15 USD in 7 days
0.0
0.0

RESPONSIF DAN TELITI ADALAH KUNCI UNTUK CHAT YANG SUKSES I’d love to help with managing your WhatsApp messages daily. I've supported teams in similar roles, focusing on maintaining a friendly tone while ensuring timely responses. How would you prefer to handle peak times when messages might increase? Also, do you have specific hours in mind for availability? Reaching out could lead to a productive discussion about your needs. Regards, Johan
$15 USD in 7 days
0.0
0.0

I recently completed a similar project and have helped other clients achieve their goals with professional, clean, and user-friendly digital solutions. I would love to help you bring your vision to life as well. I have extensive experience managing WhatsApp communications, ensuring timely and polite responses to customer inquiries. My focus on quality, clear communication, and adherence to brand voice has consistently led to satisfied clients. I also understand the importance of confidentiality in handling customer data. In previous roles, I effectively utilized templates for routine inquiries while providing personalized responses for unique questions. What do you have to lose? One consultation, no money upfront, just an opportunity to discuss your project and see if we are the right fit. I am available daily to monitor WhatsApp during agreed hours, ensuring every message is addressed promptly. Willdene Abrahams
$15 USD in 7 days
0.0
0.0

Lampung, Indonesia
Member since Feb 15, 2023
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