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I am expanding an online peer–support service that deals with a wide range of adult topics, from everyday stress to more sensitive personal issues. To keep up with demand I need reliable para-counsellors who can hold confidential, non-judgemental conversations by chat or voice. The work centres on: • Offering empathetic, solution-focused support to adult clients. • Keeping concise session notes in our secure portal. • Attending the live, instructor-led training I provide before you begin taking sessions, as well as short refreshers when new protocols are released. You do not need a formal counselling qualification; what matters most is a calm demeanour, strong listening skills, fluent English, and a stable internet connection. If you already have counselling, coaching, or social-work experience, feel free to highlight it, but newcomers with the right temperament are equally welcome. Please tell me: • Your usual availability (including time zone). • Any experience—professional or personal—that shows your capacity for empathetic listening. • The hardware and internet setup you will use for sessions.
Project ID: 40677871
9 proposals
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Active 2 days ago
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9 freelancers are bidding on average $158 USD for this job

Sensitive conversations require patience, good listening, and the ability to make someone feel heard without judgement. That is the kind of approach I would bring to a peer-support setting while following the training and protocols provided. I’m comfortable with confidential communication, thoughtful follow-up, and keeping clear, concise notes. I’m also open to the live training and ongoing refreshers so that the support provided stays consistent with your standards. I’m based in Nigeria (WAT, UTC+1) and have a stable internet connection and computer setup suitable for chat and voice sessions. What does the typical session schedule look like in terms of hours and client volume?
$120 USD in 2 days
2.9
2.9

Hi I read through your project details carefully. I have a calm demeanour and strong listening skills, which I believe are very important for this kind of support role. Though I am new to this platform, I am a good listener, patient, and completely reliable when it comes to keeping things confidential. I understand the requirement and I am ready to follow your guidelines properly. Let's discuss this further if you'd like. Best regards, Ashen Ranasinghe
$100 USD in 7 days
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Hello, This is perfect for me because empathetic, non-judgmental communication has been central to my work for more than 12 years in Thailand. I have worked as an English teacher and educator with students ranging from 3-year-olds through adult professionals and government directors. Over the years I have also worked with neuro-divergent students, including those with ADHD, autism and OCD. This has taught me to listen carefully, adapt my communication style, avoid assumptions, and recognise the individual behind the behaviour. They are often remarkable people when given the right environment and someone willing to genuinely listen. I am naturally highly empathetic and a very attentive listener. I am comfortable discussing sensitive subjects professionally while maintaining appropriate boundaries, confidentiality and respect. I also understand the importance of following protocols rather than imposing my own assumptions or trying to "fix" someone. I am fully willing to complete your instructor-led training and any subsequent refresher training, and I am comfortable maintaining concise, accurate session notes. I am based in Thailand (ICT/UTC+7) and am currently available for sessions from 10:00 to 15:00 ICT. I have a reliable Windows PC, quality headset/microphone, and stable internet connection suitable for both voice and chat sessions. I would welcome the opportunity to complete your training and be there for those who need it most. Jacobus
$125 USD in 7 days
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Dear Client, I am excited to apply for the Para-Counsellor role to support the expansion of your online peer-support platform. I excel at creating safe, non-judgemental spaces for adults navigating both everyday stress and sensitive personal topics through empathetic, active listening and solution-focused chat and voice interactions. Availability & Time Zone • Time Zone: CEST (GMT +2) / Flexible • Availability: 30–40 hours per week, including evenings and weekends. Ready to participate fully in your live, instructor-led training and ongoing refresher sessions. Relevant Experience & Empathetic Capacity • Peer Support & Coaching Experience: Over 2 years of experience providing active listening and emotional support via online platforms and community helplines. • Core Strengths: Highly skilled in emotional regulation, maintain a calm demeanour during high-stress conversations, and strictly respect confidentiality. • Documentation: Accustomed to producing clear, concise, and secure session notes immediately following interactions. Hardware & Technical Setup • Device: High-performance laptop with 16GB RAM for seamless portal navigation and note-taking. • Internet: Fiber optic broadband (200 Mbps down / 100 Mbps up) with Ethernet connection for reliable voice calls. • Audio & Privacy: Noise-canceling USB headset and a dedicated, quiet home office ensuring absolute privacy and zero background noise. I look forward to contributing to your growing team
$140 USD in 7 days
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Hi! I’d love to be considered for this role. My background is in communication, relationship-building, coaching, meditation, and personal growth. I’m naturally calm, empathetic, and a strong listener, and I’m comfortable having conversations about sensitive topics while remaining non-judgmental and solution-focused. I have extensive experience communicating with people from different backgrounds and creating spaces where people feel heard and supported. I’m also highly organized and comfortable documenting concise notes while maintaining confidentiality. I’m fluent in English and Spanish and comfortable with both chat and voice support. I’m located in the Central Time Zone and have flexible availability. I would use a reliable computer, quality headset, and high-speed internet from a private, quiet environment. My proposal is $140. A few questions before getting started: • What is the expected weekly workload and compensation structure? • Is the instructor-led training paid? • What protocols are in place for crisis situations or clients presenting immediate safety concerns? • Are para-counsellors strictly providing peer support, with escalation to licensed professionals when needed? I’d be excited to complete your training and learn your specific approach. I believe my communication skills, empathy, and ability to make people feel comfortable would make me a strong fit.
$140 USD in 7 days
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Singapore, Singapore
Member since Jun 24, 2026
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