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Job Title: Bilingual Remote Virtual Assistant – Admin & Customer Support (English + Chinese) Overview We are seeking an organized, proactive Virtual Assistant fluent in both English and Chinese to support Charalle Education’s daily administrative operations, parent communications, and operational coordination during Australian business hours. Responsibilities Handle incoming email inquiries from parents and prospective partners. Translate administrative documents, promotional materials, and emails between English and Chinese. Organize digital files, update student records, and assist with online platform support. Assist management with scheduling, recruitment tracking, and general administration. Required Skills High fluency in both written and spoken English and Chinese (Mandarin). Proficiency in Google Workspace (Docs, Sheets, Drive), Microsoft Office, and email platforms. Excellent organizational skills and high attention to detail. Reliable internet connection and quiet remote workspace. Nice-to-Have Skills Applicants located in Malaysia or Taiwan. Previous experience in an EdTech, tutoring center, or customer service role. Working Hours Monday – Friday, 9:00 am – 5:30 pm (Melbourne, Australia Time / AEST) Rate AUD $3.00 – $6.00 / hour Deliverables Daily management of inbox and parent inquiry logs. Translated educational documents and email templates. Weekly administrative updates and scheduling support. Application Instructions To apply, please submit: Your resume detailing your administrative and language experience. State your location and language proficiency levels. Start your bid/message with the code word: VA to confirm you read the full posting.
Project ID: 40624579
11 proposals
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Active 8 hours ago
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11 freelancers are bidding on average $6 AUD/hour for this job

As a bilingual professional with fluency in English and Mandarin Chinese, I am highly adept at fulfilling the key responsibilities outlined for this project. My proficiency with Google Workspace, Microsoft Office, and emailing platforms coupled with my excellent organizational skills will ensure that I efficiently translate administrative documents, respond to parent inquiries promptly, and maintain accurate student records. Having experience working in an EdTech space, I understand the intricacies of educational administration and provide optimal virtual support. Additionally, I am well-versed in working across different time zones and believe my presence in a similar geographical region (Malaysia/Taiwan) could synchronize effectively with your Australian business hours. Remarkably, beyond the administrative tasks highlighted here, my repertoire includes invaluable eCommerce skills that can be harnessed to improve your business operations. From product optimization to inventory management on major platforms like Amazon and Shopify — I've got you covered!
$5 AUD in 40 days
4.0
4.0

As a bilingual freelancer fluent in both English and Mandarin Chinese, I'm thrilled to offer my services as an organized, proactive Virtual Assistant. With over 10 years' experience, my skills in translation, digital organization and proficiency with a range of software including Google Workspace suite make me an ideal candidate for this role. Further, my passion for education paired with previous experience in research writing and data analysis support will enable me to translate complex educational documents and emails with utmost clarity. Being located in Malaysia grants me the added advantage of being within the similar time zone as Australia (AEST). I am therefore able to work during Australian business hours to ensure efficient communication with parents and prospective partners. My reliability, attention to detail, and my commitment to meeting or exceeding client expectations are qualities that I have honed over the course of my career. In conclusion, my extensive experience along with my language proficiency, organizational skills and reliable internet connection position me strongly for this role. My professionalism combined with a sincere appreciation for the significance of your project make me confident in my abilities to support Charalle Education's daily operations effectively. I am committed to consistently delivering high-quality results on time, every time. You can count on me!
$5 AUD in 40 days
2.1
2.1

VA 教育行业最重要的不只是回复速度,而是让家长在每一次沟通中都感受到专业、准确和可靠。良好的行政支持和双语沟通,能够帮助团队建立长期信任。 我目前位于尼日利亚,能够熟练使用中文(普通话)和英语进行书面及口头沟通。我熟悉 Google Workspace、Microsoft Office、邮件管理、文件翻译、日程安排及行政协调,能够细致地处理家长咨询、更新学生资料,并在墨尔本工作时间内提供稳定支持。 请问 Charalle Education 目前使用的是哪一套 CRM 或学生管理系统来管理家长沟通和学生资料? .
$6 AUD in 40 days
2.0
2.0

Hello, I’d be glad to support your business as a reliable and detail-oriented Virtual Assistant. I understand how time-consuming daily administrative tasks can be, and my goal is to help you stay organized, reduce your workload, and keep operations running smoothly. I can assist with: ✅ Email and calendar management ✅ Data entry and spreadsheet updates ✅ Web research and information collection ✅ CRM updates and database organization ✅ Lead generation and LinkedIn research ✅ File, document, and folder management ✅ Customer support and follow-up tracking ✅ Project coordination and progress reporting ✅ WordPress content updates ✅ Repetitive-task automation I’m experienced with Google Workspace, Microsoft Office, Google Sheets, Excel, Trello, Asana, ClickUp, HubSpot, Zoho CRM, Salesforce, Slack, WordPress, Zapier, and n8n. You can expect accurate work, clear communication, regular progress updates, confidentiality, and on-time delivery. I am comfortable following detailed instructions, learning new systems, and supporting both short-term and long-term projects. I’m ready to discuss your requirements and begin supporting your business immediately. Best regards, Raihan
$3 AUD in 40 days
1.0
1.0

Hello I am interested in your Bilingual VA for Edu Business (English+Chinese) project and can provide professional Virtual Assistant support. Key Features: • Administrative Assistance • Customer Support • Email Communication • Calendar Management • Appointment Setting • CRM Updates • Data Management • Lead Generation • Internet Research • Market Research • Report Generation • Spreadsheet Creation • Documentation Support • Business Operations Assistance • Task Management I can help maintain organized operations while improving efficiency and productivity. Best Regards, Naseeb A.
$14 AUD in 15 days
0.4
0.4

Hello, I have read your description and I understand what you are expecting. I am an experienced freelancer with 10+ years of experience in Data Entry, Virtual Assistant, Customer Support. Visit my profile to view latest projects. Connect to discuss more details. Best regards, Saddam H
$5 AUD in 40 days
0.0
0.0

We've recently helped a client achieve their goals by delivering a high quality solution that was both professional and easy to use. I can help you streamline administrative tasks and enhance communication between parents and your team. From your job post, I can see you're looking for something organized, proactive, and user-friendly. I focus on creating solutions that not only look great but also work exactly as expected. Your emphasis on handling inquiries, translating documents, and managing schedules aligns perfectly with my expertise. I understand the importance of being detail-oriented and reliable. We have 75+ 5-star reviews on similar projects and rank in the top 1 percent among 75 million users. I'd be delighted to further talk about your project. Regards, SHAMIR.
$3 AUD in 14 days
0.0
0.0

VA Hi, I am Tina, a bilingual virtual assistant based in Guangzhou with experience handling admin and parent customer support for a basketball academy. I’ve managed daily parent WhatsApp and social media inquiries, updated student databases, scheduled coaches, and translated administrative and promotional materials between English and Chinese. Quick Info: Location: Guangzhou, China Languages: Native Chinese (Mandarin & Cantonese) | Fluent English The 9:00 AM – 5:30 PM Melbourne time slot corresponds to 7:00 AM – 3:30 PM local time for me, which fits my schedule perfectly. I am familiar with Google Workspace, Microsoft Office, and email platforms, and I work from a dedicated, quiet remote workspace with fast internet. Looking forward to hearing from you! Best regards, Tina
$8 AUD in 40 days
0.0
0.0

I have experience working at a school and as an accounting assistant. I excel at data organization, document management, and administrative tasks.
$8 AUD in 40 days
0.0
0.0

Hi! I’m interested in helping with your Virtual Assistant role. I’m fluent in both English and Chinese, and I’m comfortable with translation, replying to messages, organizing files, and handling general administrative tasks. I’m organized, responsible, and a quick learner, and I can communicate professionally with parents and clients. I’d be happy to support your team during Australian business hours and help keep daily operations running smoothly.
$5 AUD in 40 days
0.0
0.0

Melbourne, Australia
Member since Aug 4, 2026
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