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Customer Service Representative

$15-25 USD / hour

Closed
Posted over 4 years ago

$15-25 USD / hour

You will responsible for providing effective customer service for all customers by using knowledge of company products and services. interacting with customers to provide information in response to questions, concerns and complaints by phone and [login to view URL] communication and listening skills is also an added advantage
Project ID: 20828320

About the project

32 proposals
Remote project
Active 5 yrs ago

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32 freelancers are bidding on average $17 USD/hour for this job
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Hi Future Client, I’m Janis and I’ve been here in freelancer since 2014 together with my team. I’m one of the preferred freelancers because of my good standing and good feedback from previous employers. I was asked by the freelancer staff to bid on your project. I believe we can help you with your requirements as we have a solid strong team within my team. Most of us finish a Bachelors degree and I can assign someone designated to your project or be assigned to me. My business is to make your business effective, profitable & efficient. We are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring knowledge and new ideas to them. I am a pioneer in the outsourcing/call center industry in the Philippines, and as such, have a deep understanding of world-class customer service, prompt delivery of jobs & the importance of client satisfaction of our work. The team is led by me–a forward-thinking, resourceful professional with more than 13 yrs of experience in Sales, Marketing & Customer Service; who understands the power of good relationships with customers/clients, and that this is the foundation of successful business & attracts repeat sales. We are highly-skilled, well-educated, English-speaking, smart professionals ready to deliver results for you. Been working on different projects since 2014, with most of my clients are from here (you can check the good reviews we garner on my profile). Willing to discuss.
$15 USD in 40 days
4.8 (49 reviews)
8.1
8.1
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Hello, My past position had taught me the importance of clear communication and customer service over the phone. I used to receive daily calls from customers and work to assist them with their technical or service related issues. I am organized and pay great attention to detail. I have 5+ years of experience. I was also responsible for answering calls, assessing customer needs, redirecting calls to the relevant department, answering customers via emails and ensuring they had a good customer experience. I resolved customer's problems, give sales pitches and take accurate notes of conversations with customers. Please do not hesitate to contact me by phone or email at your earliest convenience. I look forward to speaking with you and thank you for your consideration. Sincerely, Tanya "Believe in Quality Work"
$18 USD in 30 days
5.0 (3 reviews)
0.3
0.3
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Dear Sir, I am ready to take this opportunity and will work 40Hrs per week. Willing to work and taking care of challenging activities, I am fluent in English to collaborate with other team members and supervisors. I am habituated with Quick learning, easy adaptability, flexibility, etc. Also, I have long-term experience in customer support, chat support, in/out call support and administrative support during company business hours. I work 100% genuine, hard and smart work. We confirm you I fulfill the following criteria which you want from a deserving candidate as a Virtual Assistant. 1. Good command in English. 2. Manage time as per your requirements. 3. Longtime customer service experience by using knowledge of company products and services. 4. Dealing with difficult customers. 5. Interacting with customers to provide information in response to questions, concerns and complaints by phone and the Internet. Expert communication and listening skills are also an added advantage. 6. I have a smartphone, PC, high-speed internet and Skype. I am looking forward to hearing something positive from your side. Thanks Mominul.
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am a college student and have previous call center experience. I live in egypt. Hope you accept the offer.
$16 USD in 4 days
0.0 (0 reviews)
0.0
0.0
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I'm the one
$16 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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As you can see on my profile, the majority of my employment history has been as a call center representative in different positions, over the years I have developed great skills for my customer service over the phone and email and data entry always providing the highest level of customer satisfaction and company standards of quality. I will glad to be part of your team, looking forward to your response.
$20 USD in 50 days
0.0 (0 reviews)
0.0
0.0
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i have lots of experience in customer service ,i can handle this process in proper way if you will give me the chance
$16 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Good experience as a Process Executive - Voice, Customer service representative with various organizations. Provide good recommendations, quality control on the calls and open to an online interview if needed. Ability to handle data entry, technical support issues, working on tier 1 customer care tickets, servicing email, chat, phone and web cases in any CRM. Good and fluent communication in English with high problem solving, patience in customer handling, critical thinking abilities. Open to working in US hours. Timings are flexible. Tools: MS Office, Salesforce CRM, Zendesk
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I've worked as an account manager for 5 years dealing with customer enquiries, customer issues, and selling to customers by phone, email, and live chat. My experience is an asset to your organisation. Relevant Skills and Experience Account management Customer service Helpdesk Technical support Customer service software
$22 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I am a customer service expert having 5+ years of experience. Received so many awards for excellent customer service from the US and UK clients. I am a good listener and extremely knowledgeable about how to handle customers. You can trust me on this. Looking forward to hear you back . We can have a conversation on +91 8777-075-293.
$16 USD in 34 days
0.0 (0 reviews)
0.0
0.0
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Hi There, I understand the description and i possess the skill that you have mention.I am working in same enviroment so i can work comfortably and there no problem Relevant Skills and Experience Customer support Phone support Logging complaints Solution provision Customer retention Escalation handling Customer satisfaction
$15 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I have a track record of customer service and customer support experience in various banks in United Arab Emirates
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello; We are a company based in India providing a one-stop solution for all your business needs, We provide a wide variety of services, such as Call center services, Virtual Assistants and Back office solutions. We have a highly professional team of 65+ with round the clock support. We specialize in providing high-quality assistance for any sector. We work with companies across the globe and focus on helping them more easily and affordable to grow their business. We have the ability to manage high-value tasks such as: - Telemarketing services, - Cold calling, - Appointment fixing & Scheduling - Live Chat, - Lead Generation, - Sales Leads, - All administrative tasks, - Instant Email Support System, - Data collection & Surveys, - CRM data entry and maintenance We have experienced team working in Appointment setter process and they will be directly involved in the success of your project. We motivate our outbound telemarketing services representatives to carry out the conversation with clients prospects in a planned manner. This generally starts by designing a call plan introducing your organization to the customers/Distributors. We also analyze the leads and forward the leads that have the maximum chances of conversion. We have a good track record in Cold Calling, Telemarketing, Appointment Setting, Lead Generation. Looking forward to hearing from you! Thanks, vbiz solutions
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am a good listener and like dealing with people, handling their problems and assist them through their inquires. I get the job done accurately. I learn quickly and give 100% into my work.
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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it me
$22 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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hi....i am interested
$22 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I have been working at -Vodafone UK- as a customer service representative in the toughest department -complaints-. I believe that I have the proper knowledge and English to deal with any customer from any culture! I am offering you an awesome opportunity which is getting the first 2 days free of charges which I believe is convenient! Waiting for your response before getting engaged in another job. By the way, you can check how much Vodafone pays for us monthly excluding all the benefits.
$15 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hi Honorable Client, I’m a detail oriented multi-talented Virtual Assistant. I’m an expert in performing various types Administrative, Customer Service, e-Commerce, Human Resource, Procurement, Logistics, Supply Chain and Data Entry related tasks. My immense practical experience, in those activities where you need support, makes me the best candidate for this project. I’ve enriched my experiences from practical business fields. At present I’m engaged with almost similar responsibilities. I’m delightfully offering myself to work for you as a Virtual Assistant. Since 2013 I have been working as a VA. Details of my Administrative & Customer Service skills are listed below :: • Email Management, Internet searching, Online form filling, Manage social media posts, • Customer Service, Respond to inquiries, Process Refund, Managing Team Members • Managing online stores like Amazon, Alibaba, Ali-express, eBay etc. • Handle HR related all functions e.g. posting ads, primary Interview, On-boarding etc. • Appointment fixing, Managing & maintaining daily Calendar, Prioritizing appointments, Manage travel arrangements, • Coordinate and manage team meeting, take minutes of meeting, Prepare Reports • Buying required materials for Office & Home • Prioritize and manage multiple projects in a timely manner in order to meet deadlines. • Making SOP for my working areas & Making training videos I’m quite sure, you will feel relaxed assigning your work-loads on me. Regards PK Paul
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello there, I have just reviewed your job posting and it really caught my interest. I have a huge background in the customer service field working for big US companies like DXC, Johnson Control, Trading212, and GoDaddy. I was not only a Customer Service Specialist but a Customer Care Supervisor for Trading 212. I have very analytical and problem-solving thinking. I am sure I am perfectly suitable for your job not only because of my experience but because of my big motivation and willingness to go the extra mile for each customer. If you choose to work with me I can assure you that I will exceed your expectations. Best regards, Asparuh R.
$24 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am currently working as Customer Service Representative supporting one of the biggest Telecom in the U.S, T-Mobile., I can work for billing, Phone Troubleshooting and Customer's call handling.
$15 USD in 15 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
United States
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Member since Aug 16, 2019

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