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Customer Support Specialist

$15-25 USD / hour

Closed
Posted over 4 years ago

$15-25 USD / hour

Responding to customer queries in a timely and accurate way, via phone, email or chat Identifying customer needs and helping customers use specific features Analyzing and reporting product malfunctions
Project ID: 22240433

About the project

27 proposals
Remote project
Active 4 yrs ago

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27 freelancers are bidding on average $19 USD/hour for this job
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Hi Future Client, I’m Janis and I’ve been here in freelancer since 2014 together with my team. I’m one of the preferred freelancers because of my good standing and good feedback from previous employers. I was asked by the freelancer staff to bid on your project. I believe we can help you with your requirements as we have a solid strong team within my team (we are not an agency). Most of us finish a Bachelors's degree and I can assign someone designated to your project or be assigned to me. My business is to make your business effective, profitable & efficient. We are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring knowledge and new ideas to them. I am a pioneer in the outsourcing/call center industry in the Philippines, and as such, have a deep understanding of world-class customer service, prompt delivery of jobs & the importance of client satisfaction of our work. The team is led by me–a forward-thinking, resourceful professional with more than 13 yrs of experience in Sales, Marketing & Customer Service; who understands the power of good relationships with customers/clients, and that this is the foundation of successful business & attracts repeat sales. We are highly-skilled, well-educated, English-speaking, smart professionals ready to deliver results for you. Been working on different projects since 2014, with most of my clients are from here (you can check the good reviews we garner on my profile).
$15 USD in 40 days
4.9 (47 reviews)
7.9
7.9
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Hi! I am writing to express my interest for the job you offered. I am proficient in doing live chats/emails, call handling, doing administrative tasks, collecting/processing data and more. I have 3 years over all experience working as a Customer Support US-based companies such as Amazon US, online fitness websites, and etc. Most of the works I've done are contractual projects only so I'm looking for a company who accepts long term position. I'm fast to adapt and learn the processes and I'm absolutely sure that I'm a perfect fit for the job you offer. I look forward to your response. Sincerely, Ivan
$20 USD in 40 days
5.0 (8 reviews)
5.3
5.3
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Hi! I have read your job description and I'm very interested in it. I have a total of 2years of being a customer service representative -- 1 year in chat support and 1 year in inbound calling support. I will not ask for huge pay since I am new to freelancing but rest assured I will do my best. I am also willing to be trained to improve my skills. Have a good day!
$15 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hello, I would like to help you with this project and am reliable, friendly and practical. I am a problem solver and people person and could work around my current work as I am self employed. Please let me know if you have any questions. Kind regards, Jules
$24 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Manager, I am a customer care specialist and supported via chat, emails and phone calls. Holding stones experience in outlook, office 365 and ticking system. Ready to support on 24/7. Please let me know further process.
$15 USD in 45 days
0.0 (0 reviews)
0.0
0.0
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I am highly motivated and enthusiastic, always willing to learn, work well with others as well as efficiently on my own. I am looking to expand my knowledge while also giving my best to my employer.I was recently an employee on the customer support service department for almost 2 years
$16 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi. I would like to help you with your project. I have more than 3 years experience in customer service. I can deliver reports within specified timeline. Should you wish to discuss my offer you can contact me anytime. Thank you.
$16 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dedicated and enthusiastic professional with years experience in higher education advising. Consistently receive outstanding feedback for workshops and sophomore level exploration courses. Proven expertise in establishing rapport and building trust with students from a variety of backgrounds, including first generation college students. Possess strong written and verbal communication skills and ability to partner across departments to meet the needs of students.
$15 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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I worked in technical support for a couple of years, so I'm used to dealing with people and solving their problems.
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am an experienced individual with strong Customer Service skills be it through phone, chat or email. Been with the BPO industry for 12 yrs which harnessed my communications skills in handling cx. Relevant Skills and Experience I worked with Microsoft for 4 yrs as a CS Chat support that garnered outstanding scores. I provide solutions to cx who has issues with their device or to their games. I always go for "extra mile".
$22 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, I think I can do this Project in a proper manner. I have years of Experience in this Particular field and your required skill is releavent to my Daily Work. Thank You
$20 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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I am very interesting to work on this project because I have a good communication skill i can communicate with your costomers Relevant Skills and Experience Good Communication skill , Typing Skill ,Cool Mind
$16 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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I have almost 3 experienced as a customer service representative for voice and non-voice account. I hope you can consider my application.
$16 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Hello there! I am glad I found your project. I have been in the Customer Service World for almost 8 years now. I have been trained and been certified as a Customer Service Specialist in the largest telecommunications company in the US such as AT&T, COMCAST, T-Mobile and many more. I am hired as Support, Service Specialist both Sales and Billing on various lines of businesses such as Combined Billing, Retention, Customer Service and Sales. I was also a Customer Service Coach and Mentor for a year. My expertise is providing excellent customer service through Inbound/Outbound calls, chat, and email. I can work independently or with a team. I want a long-term, stable job where I can help you build your business
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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5 years of experience with customer service field as operation supervisor, in one of the biggest telecom worldwide
$22 USD in 25 days
0.0 (0 reviews)
0.0
0.0
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I was in a BPO Industry for 10 Years worked as Customer Service Representative, Technical Support and Sales Marketer. I also have experience and worked as a Chat Support Specialist. I was promoted as a Subject Matter Expert and Workforce Analyst. Can work on a fast paced environment and work under pressure. I am excited to learn more on this journey of being a freelancer. I am so excited to have this experience and journey as I grow my career here with you.
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Send full details for this job and aggrement here Relevant Skills and Experience Thanks
$22 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Expert in chat support in handing Time Warner Cable O2 Optus SkyTv Verizon Many more efficient in chatting emailing and calling clients and giving the best customer service experience Relevant Skills and Experience Excellent chat skills Excellent communication skills 60 words / minute
$16 USD in 15 days
0.0 (0 reviews)
0.0
0.0
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I am a professional in this industry, with some experience
$20 USD in 10 days
0.0 (0 reviews)
0.0
0.0
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Hi, I have 15 years experience of IT Customer Support and would be looking forward for long term engagement. Thanks & Regards, Sagar Mehta
$22 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Bend, United States
0.0
0
Member since Nov 9, 2019

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