Help with customer support

Closed Posted Feb 25, 2015 Paid on delivery
Closed Paid on delivery

1...Customer support services: 24/7 inbound / outbound call center services that address customer queries and concerns through phone, email and live chat.

2....Technical support services: Installation, product support, running support, troubleshooting, usage support and problem resolution for computer software, hardware, peripherals and internet infrastructure.

3.....Telemarketing services: Interacting with potential customers and creating interest for the customer's services/ products. Up-selling, promoting and cross selling to existing customers and completing online sales processes.

4.....IT help desk services: Level 1 and 2 multi-channel support, system problem resolutions, technical problem resolution, office productivity tools support, answering product usage queries and performing remote diagnostics.

5....Insurance processing: New business acquisition and promotion, claims processing, policy maintenance and policy management.

6.....Data entry and data processing: Data entry from paper, books, images, e-books, yellow pages, web sites, business cards, printed documents, software applications, receipts, bills, catalogs and mailing lists.

7....Data conversion services: Data conversion for databases, word processors, spreadsheets and software applications. Data conversion of raw data into PDF, HTML, Word or Acrobat formats.

8....Bookkeeping and accounting services: Maintenance of the customer's general ledger, accounts receivables, accounts payables, financial statements, bank reconciliations and assets / equipment ledgers.

9.....Form processing services: Online form processing, payroll processing, medical billing, insurance claim forms processing and medical forms processing.

10.....Online research: Internet search, product research, market research, surveys, analysis, web research and mailing list research.

BPO Call Center Customer Support Helpdesk Phone Support

Project ID: #7206163

About the project

29 proposals Remote project Active Apr 3, 2015

29 freelancers are bidding on average ₹123234 for this job

hebathomas

Dear Potential Client, I am in interested in your inbound processes for my Call Centre. We are very reputable English Speaking Call Centre with many successful projects under our belt. I would love for us to work toge More

₹125000 INR in 30 days
(10 Reviews)
5.2
djaymanansala

A proposal has not yet been provided

₹127778 INR in 30 days
(0 Reviews)
0.0
joashk

A proposal has not yet been provided

₹111111 INR in 30 days
(0 Reviews)
0.0
pohema1987

Hello, I can speak English with a neutral, American/British accent. I am available for Technical support and IT help desk services. Regards.

₹125000 INR in 30 days
(0 Reviews)
0.0
daskswarup18

I have more experience on it so i can do it accurately...............................................

₹125000 INR in 30 days
(0 Reviews)
0.0
shashi1046

A proposal has not yet been provided

₹100000 INR in 30 days
(0 Reviews)
0.0
pandamatto

Hello, My name is Mattia, I'm italian and I'm an experieced Customer care agent available for this job. I've previously worked for several multinational cmpanies, such as Apple, Xerox, etc.. Looking forward to More

₹125000 INR in 30 days
(0 Reviews)
0.0
richardramos08

Dear Hiring Manager, I am interested to apply for the position as the customer service administrator, referencing to the job post in oDesk. The position is an ideal prospect in view of my extensive customer service More

₹125000 INR in 30 days
(0 Reviews)
0.0
alaroiya

Dear Bidder, Please let me know about the detais of the work and what logistic you are working out in this case, please talk to me at 9988330995

₹125000 INR in 30 days
(0 Reviews)
0.0
juncruz69

A proposal has not yet been provided

₹125000 INR in 30 days
(0 Reviews)
0.0
zelbrazas

I'm Eizel Brazas currently employed on a BPO company for almost 4 years. I worked as a Healthcare representative during night time, and i'm trying to find an extra job on my free time. And I feel that offline tying job More

₹125000 INR in 15 days
(0 Reviews)
0.0
vickychandra01

I have already a setup and a process running of BPO and have a strong team of 15 candidates fluent in English so this project will be ideal for us and would suggest to give this project to us because we are serious peo More

₹111111 INR in 30 days
(0 Reviews)
0.0
vishnulives

For the past 3 years we have helped hundreds of customers balance their cost-performance parameters for IT projects via sustainable, long term relationships. Our hybrid engagement model is designed to leverage our cust More

₹127777 INR in 30 days
(0 Reviews)
0.0
arvinsandy

Hello there. Good day! I assure you that I'm a hardworking person and trustworthy. I hate hassle that's why I always finish my task earlier than the task deadline. I'm confident that I will be able to meet your satisfa More

₹125000 INR in 30 days
(0 Reviews)
0.0
xenorixit

Hello We are Web and Mobile Application Development firm having 4 years in IT. We are interested to give technical support for the customers, We have 20 systems to work skype: xenorixit Thanks Manozsarma

₹128231 INR in 30 days
(0 Reviews)
0.0
elydey143

I'm on BPO industry for 3 years now and 1 year in chat support/email support, Please let me know if you want my bid. Thank you!

₹125000 INR in 30 days
(0 Reviews)
0.0
bmukherjee77

A proposal has not yet been provided

₹144444 INR in 30 days
(0 Reviews)
0.0
zilsaga

A proposal has not yet been provided

₹125000 INR in 30 days
(0 Reviews)
0.0
VKS3108

A proposal has not yet been provided

₹150000 INR in 30 days
(0 Reviews)
0.0
skarface823

A proposal has not yet been provided

₹75000 INR in 30 days
(0 Reviews)
0.0