Wanted: Customer Support Rep
$15-25 USD / hour
Hello! I run a website that sells a training program that helps people learn to program. I am looking for a part-time customer support representative to help me with a few things. Responding to emails, managing incoming Zendesk chat requests, webinar moderation, and support tickets, and contacting customers when their payment method failed. Preferably, I would like someone with some sales experience because part of your job is to try to translate incoming customer support inquiries into sales. Interest in technology, programming, or both is a plus. Must be completely fluent in English and a great writer. You must also be available 9-5 PST. I look forward to hearing from you!
Project ID: #20379900
About the project
4 freelancers are bidding on average $20/hour for this job
I have read the project's details and willing to serve your clients. I have provided customer support to clients via Zendesk, Slack, Tawk, Messenger, Gmail, Tickets, etc. Feel free to contact to discuss further on the More