• Over 16 years of experience in all aspects of Customer Service Departments from entry level to Management duties, withdrawals processing and reporting, as well as web testing, design and remote support.
• Ability to direct complex projects from concept to fully operational status.
• Goal-oriented individual with strong leadership capabilities.
• Organized, highly motivated, and detail-directed problem solver.
• Proven ability to work in unison with staff.
• Extensive knowledge of the Poker / Gaming industry / Customer Service / Technical Support
• Experience in DFA trafficking, Google Analytics, DCM and reporting tools.