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High Level Assistant for Ecommerce Brand

€6-12 EUR / hour

Closed
Posted almost 4 years ago

€6-12 EUR / hour

ABOUT THE JOB: We need a reliable, creative e-commerce assistant to help us run day to day operations of the business, including handling of customer support tickets (5-10 per day), social media community management and website management. However, highly qualified candidates will have the opportunity to take on greater responsibilities, such as project management, automation, Amazon/Shopify catalog management, product development/research, supply chain management and more. We are looking for someone who can think outside-the-box and want to grow with the company in a long-term, mutually beneficial relationship. NOTE: Eastern European candidates preferred. However, candidates must be willing to work during EST hours (part-time) ABOUT US: We are a US-based e-commerce brand dealing in handcrafted Viking inspired products such as drinking horns, swords, jewelry and more. Our virtual team is located all over the world and we sell our products in the USA, Canada and across all of Europe. We are growing fast and need intelligent, driven team-members to help take the brand to the next level. QUALIFICATIONS: - Candidate MUST HAVE a positive attitude, creative problem solving skills and write with excellent English spelling and grammar. - Candidate must have experience with Google Sheets/Excel, customer service ticketing systems, and some sort of experience with e-commerce. - Candidate must be able to work during EST working hours (though full 8 hours not necessary) - Bonus skills include Project Management, Amazon Seller Central, Shopify, HTML, SEO, SMM, Logistics Management RESPONSIBILITIES: 50% - Handling our customer messages via Zendesk and live chat on our website and managing our communities on social media. The product line is challenging, so candidate must think on their toes to provide the proper support. 50% - Project management and running day-to-day operations, including website management, project management, product research, data entry, and other administrative tasks. If the candidate has exemplary performance, opportunities for growth will come. This is a 25-30 hour per week position, but could grow to full time, depending on performance and qualifications. Pay will be anywhere from $6-12/hr, depending on experience and qualifications.
Project ID: 25775244

About the project

42 proposals
Remote project
Active 4 yrs ago

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42 freelancers are bidding on average €10 EUR/hour for this job
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PMP certified project/ operations manager, MBA in marketing, business consultant, market researcher, writer in the field of business plans, bookkeeping, SEO, social media, Adwords project management, presentations, marketing and branding, travel, fashion, lifestyle, HR, operations, real estate, contracts, finance, legal, health, hiring teams, training. Experience 15 years.
€12 EUR in 40 days
4.8 (107 reviews)
7.5
7.5
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Hello, I would like to be considered for the position of your Customer Service specialist. I have gone through your description and can see that you need someone who understands the Customer Service role, I feel I am that person. I have over 3 years of V.A. experience which has involved responsibilities such as email handling and social media posting to mention a few. I also have no problem working full-time. I feel my experience from similar support roles for e-commerce companies would be valuable. Hopefully, this brief proposal is enough for you to grant me an interview.
€9 EUR in 40 days
5.0 (19 reviews)
6.9
6.9
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Hi I'm native Arabic speaking lady, with a solid experience in hospitality and customer service I think my skills and knowledge are perfectly matching the job requirements. Regards Nesreen Relevant Skills and Experience I hope this a good introduction to my experience and looking forward to discussing more details soon.
€10 EUR in 10 days
5.0 (3 reviews)
3.4
3.4
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Experienced Customer Support and Data Entry Specialist with a demonstrated history of working in the computer software industry (SaaS). I have worked with several CRM systems (Pipedrive, Tieit, and so on) and generated prospects for different industries (Software houses, Digital Marketing agencies, HR, and so on). In line with my experience and skills, I take up the role of Virtual Assistant occasionally and this is what I refer to as 'Work-Passion' as I love speaking with people through different channels I've researched the authors' data for link building as a successful project for a SaaS company. Generated a list of Political treasurers, lawyers, and CPAs in the United States and also clinical social workers in Los Angeles. I also have experience working as a remote Account Manager for a Marketing Agency in Toronto, Canada. Knowledge of basic programming languages like R and Python I have experience working on E-commerce sites, order fulfillment, and response to support tickets. I have used helpscout and Pipedrive in the past
€8 EUR in 60 days
5.0 (3 reviews)
3.1
3.1
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Hi I have gone through your post and I believe I am the best fit for this role. I have been working with eCommerce businesses for over ten years. I have provided phone support, live chat, email support, order processing, data entry, vendors management, suppliers management, accounting, logistics, and customer service. I have worked with online flower shops, wedding planners, party rentals, renovations and tech companies. I always ensure to provide excellent quality service to my clients and go above and beyond. I go the extra mile to help my clients reach their sales and revenue goals and exceed their expectations. Let's chat to discuss details and I will look forward to work with you. Best Nasir
€12 EUR in 40 days
5.0 (2 reviews)
2.4
2.4
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Hi there, My name is Mujahid and am I HIGHLY interested in this profile. The reason I say HIGHLY is the way you wrote your proposal. It was so frisky that made me write to you and send you a proposal even it's 3 AM here. I know you mentioned that Eastern European candidates are considered, however, I am comfortable to work in EST. I am an experienced customer support executive. I worked for the Amazon customer care team, then moved to the seller support and have almost three years of experience in the e-commerce industry. My dedication and commitment to my profile helped me to earn Most Customer-Centric associate award in Amazon and I earned the Best Resolve Rate achiever award for resolving seller's issues. I am proficient on Amazon seller Central, I know Hubspot, Avaya, Zendesk, G-docs & sheets. I am skilled on Wallmart, eBay, Bonanza, Etsy & Wish. I am a certified and result oriented Amazon PPC Manager. I have very good analytical skills to understand and implement great Amazon sponsor products and brand campaigns. I would like to know more about your business, the products you deal in and what are the growth opportunities you have for a remote-based professional. I know you must have some questions, please feel free to ask as many as you have. I would love to converse with you. Best Mujahid I
€9 EUR in 40 days
5.0 (1 review)
1.9
1.9
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Hi There, Hope you're doing fine. Looking for a reliable and trustworthy project manager and efficient virtual assistant? You're looking at the right person. I've worked on multiple similar projects and have a plethora of experience in team management. ✔️4+ years of experience in Remote team management. ✔️Comfortable to work in different time zones. ✔️ Comfortable to speak over zoom call. ✔️Deliver only the relevant updates. ✔️Track progress on website development. ✔️ Efficient in using multiple Google-based services. ✔️ Trustworthy. Let's discuss over chat. I can share samples of part work over their Wish you well. Vaibhav
€9 EUR in 40 days
5.0 (2 reviews)
1.4
1.4
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Amazon & e-commerce Expert (A-Z) Hi Hiring Manager, I'm available for that task & I can show you proofs of Amazon accounts that I'm managing now a days in details including paid premium tools that I have and I'm good at English as well. I have number of years of experience (5+ years approx) in the field of E-commerce especially in Walmart, eBay, Etsy, Shopify & SPECIALIST in AMAZON Seller Central & VENDOR Central issues/consultancies. I have dealt with and aware of all categories or issues on AMAZON Cases etc. I have premium tools for: FBA & FBM Listings, Product Research Keywords Research & Reverse Engineering of Competitors, HTML Designed Description, Shipment queries, Images & Infographics Photoshop and A+ Content Page (EBC) and Store Front If you have an account, I will do Account Analysis of your account within 2-3 days approx. to show you where improvement needed & I'll add our plan of action in that analysis. Also, PPC Campaigns management and Promo campaigns to lower ACoS and to generate good sales as well as indexing of Keywords that are relevant to your product. Along with it, I'll work on the ranking of your products & store optimization as well as Account health issues or BSR ranking. I have premium tools, Helium10 Jungle Scout Viral Launch KEEPA UNICORN Smasher AMZScout PRO Merchant Words FBA Calculator etc. Waiting for your positive response. Budget & time will be negotiable. Thanks
€10 EUR in 25 days
4.4 (1 review)
0.5
0.5
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Hello, I am pleasure with your job for High Level Assistant for Ecommerce Brand. Thank you for the job posting. It’s a pleasure to meet you. I’d really like to work with you on this one if possible! I do have a couple of questions, but first I’d like to make you an offer and some background so you can check my work out. I have been developing kind of project within 10+ years so I’m fluent experience to handle project. You’ll get all the expected stuff like a great professional service and a fast turnaround, at a bit less, and I get a bit more exposure. If the above offer sounds like something you would be interested in, I’d love to hear from you. Best regards, K.K
€9 EUR in 48 days
0.0 (0 reviews)
0.0
0.0
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Being MBA I know the every aspect of business and the value of time and money. So I want to serve my clients in such a manner so they will be satisfied and happy by serving them in a cheapest and effective way.
€9 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
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Interested in your project have relatively experience of 6 years working as BDM & Client relation Manager for a Travel portal working on international level. As freelancer have worked on other multiple projects like of e-commerce, manufacturing ,IT,Telecom and BPO . performing tasks like :- *lead generation *attending calls, *meeting set up, *data entry,data scrapping/ entry *client relationship *,customer service, *sales , *inventory loading, *extranet mapping etc. In past 6 years I have virtually assisted on many projects of e-commerce, manufacturing ,IT,Telecom and BPO,travel . would like to know more about your project.
€12 EUR in 32 days
0.0 (0 reviews)
0.0
0.0
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Hi, I've been in customer service industry for more than 6 years now and I've been catering social media projects as well. Let it be Live chat support, Quality Control, Quality Assurance, Google sheets, Social media planning , strategies, Digital marketing --- I've done all of that and know the specifics as well. I am sure you won't regret your decision. Hire me!
€6 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello I am working as a product sales associate with 3 yrs of experience in this field. I can do this project within the deadline and also with full productivity and cost effectively. I am loaded with great computer skills and sales techniques which will help me to give you quality results. So if you like this proposal you can get back to me. This deal is negotiable. Stay fit Stay safe
€9 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
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I am a native English speaker therefore my written and oral English is fluent. I am also very efficient and trustworthy and have a working knowledge of the Internet and the Ms package. Please contact me to discuss further.
€6 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
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I want to data entry sir... Relevant Skills and Experience I am wonderful data entryer
€10 EUR in 5 days
0.0 (0 reviews)
0.0
0.0
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Looking for an all rounder Expert VA to keep your business organised?? Hey this is Akshay and I feel that I am best suitable to perform this duty for you as I have assisted many Clients from different countries by providing exceptional service as a Professional Virtual Assistant and Project Manager for more than 5 years. Have been assisting businesses with Customer support, Sales, administration and management for several clients from different countries including US, UK and Canada. Also worked as a Freelance Manager ( Sales, Marketing, Social Media Business Development, etc) with Exceptional communication and Management skills, Customer Service Expert for more than 3 years and Business Development / Sales Manager, as these being my core area of expertise. I am looking for a Full-Time and Long term project. Providing a more than satisfactory customer experience and getting the business to new heights with the help of my Management, Communication and broad skill set, has been my Moto. On Freelancer I have worked as a Senior Site Manager, Virtual Assistant, Business Development Executive, Sales Closer and Customer Service Rep for several clients from different countries. Thus, possessing great Customer service, communication, Intra-personal and Customer handling abilities. Also working as a Manager has made me an exceptional sales person, Leader and has groomed my Client Handling abilities. Let's have a word to discuss more and get your business to next level! Thanks
€6 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
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Greetings! Let me express my interest on your project. I can offer you my eight years of experience in finance and accounting. Please give me the chance to impress you by giving my best quality service. I'm looking for a home-based work with a long-term commitment and more than willing to adjust my time based on your convenient schedule. I'm a team player at work with less supervision needed and submit report on time. With my excellent skill in MS excel and experience to various accounting software, I believe that things can be learned. Hoping I do catch your attention and hear from you soon.
€12 EUR in 30 days
0.0 (0 reviews)
0.0
0.0
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Hello, I have gone through your description and can see that you need someone who understands the Customer Service role, I feel I am that person. experience which has involved responsibilities such as email handling and social media posting to mention a few. I also have no problem working full-time. I feel my experience from similar support roles for e-commerce companies would be valuable. Hopefully, this brief proposal is enough for you to grant me an interview.
€9 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, I have been an IT and Customer Support professional for more than 14 years and have worked in top companies across Europe and Middle East. I have formidable experience of providing support via live chat, email and phone and have hands on experience of project management and SEO. As an IT professional, i have solid experience of working on Google Sheets/Excel. I have immaculate communication and problem solving skills and can assure you that if given the opportunity, i will exceed your expectations. I will be delighted to discuss my capabilities in detail. Sincerely, Omer
€12 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, This sounds exciting, I can fit in to the list of ideal candidates. I have worked with offshore / outsourced business centres based in India dealing with the U.K banking operations My Expertise, •Customer service & focusing on customer experience •I think from customers’ perspectives & bring in specific value ads •Process & Deadline adherence •Team handling •Operational value adds, Automation or process enhancements to align with organisational goals •E-Mail communication •Phone etiquette •Proven Team player, handled wiser responsibilities as a team leader •Self driven- can work under minimal or “0” supervision •Highly dedicated, time bound •Work well with teams •I flex well according to changing business needs to align with organisation’s goals •Good Excel (Basic Macros) & PPT skills •Exposure to Six sigma concepts(Foundation) •Google digital unlocked Certification completed •Social media management exposure It would be best to connect,kindly share your details or reach me nine nine zero one four three zero five one zero (pls use country code) You may visit me linked-in: Sivakumar Mani Thanks, Sivakumar Mani
€6 EUR in 40 days
0.0 (0 reviews)
0.0
0.0

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Mazatlán, Mexico
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Member since May 29, 2020

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