Customer Service Representative

Closed Posted Feb 9, 2016 Paid on delivery
Closed

We are growing and we are looking for a night owl with exceptional customer service skills.

We require an on line assistant from the hours of 12am - 4am AEST (Sydney) to answer customer enquiries overnight.

The role is 20 hours a week Monday to Friday but must be available for training during business hours for the training period to begin with which is (9-6pm)

As a Customer Service Representative you will be responsible for:

-First point contact with customers via email only

-Responding to queries via email

-Managing customer queries with warehouse

-You will be responsible for working with customers in the management of their needs for clothing sizes, payments, deliveries and any questions they might have.

We pride ourselves on amazing customer service and we need a bright happy soul to join our team.

-We are looking for:

-Previous experience

-Team player

-Strong written and verbal communication

-Enthusiastic and proactive

-Flexible

-Service driven

-Able to type over 60 words per minute

Customer Service Customer Support English (UK) Translator English (US) Translator Helpdesk

Project ID: #9601696

About the project

48 proposals Remote project Active Mar 17, 2016

48 freelancers are bidding on average $4/hour for this job

Excelentt

PM me more details about your business. Have your created some canned responses yet? I have 6 years of experience in customer support and admin support tasks. I have done live chat support (olark), admin support, More

$4 AUD / hour
(45 Reviews)
6.6
Chigoziri

Hello. I am an efficient worker with proficiency in MS Word and Excel. I am also fluent in both written and spoken English. I am hardworking, cheerful, polite and effective. I will be available to begin working immedia More

$3 AUD / hour
(22 Reviews)
5.5
mbganiev

I live in Central Asia, which is minus 6 hours from Sidney time and Sidney 12am-04am period is 6pm-10pm our time. Will be interested to go through the training, given the timing is acceptable.

$4 AUD / hour
(6 Reviews)
4.4
varunverma30

Hi, I'm currently placed in an MNC handling a US health care process. I currently manage a team of 23 agents including a coach. The job involves day to day report preparation, taking care of teams performance, MIS rep More

$4 AUD / hour
(2 Reviews)
2.6
alizsardi

I am a computer teacher with good English. Honest, reliable I expect the same thing from you. Please refrain yourself working with me if you are not honest.

$3 AUD / hour
(1 Review)
1.9
bpo0995

I have been in the customer service industry since the last ten years and have worked on phone, chat and email support with different companies. I have always delivered the best quality service and all of my employers More

$5 AUD / hour
(2 Reviews)
1.6
axenicglobal

Hi, I am expert with a team of 5 working with lot of foreign clients in appointment setting,Lead Generation, Customer Support. I have worked with several clients from AUS, US, UK, Germany. I am ready for Skype disc More

$4 AUD / hour
(1 Review)
1.1
mmk9263

Thanks for the opportunity to present bid for your project. I feel confident that I posses skills required to deliver quality outcome within stipulated time frame. Through my earlier work experience I have build high l More

$4 AUD / hour
(2 Reviews)
0.6
spshvets

Hello, my name is Nikita. I am business development manager of MoveUp Solutions. We are an outsourcing company. Our team has a great experience in telesales, virtual assistance and customer support. We use individua More

$3 AUD / hour
(1 Review)
0.4
mo80

Hey, I can manage this work. The requirement is feasible and can be done. Lets have a discussion to proceed further. Thanks, Mohammad Owais

$2 AUD / hour
(0 Reviews)
0.0
violetheart

I believe that Goals should be simply written and clearly define what you are going to do. I am flexible with time-bound projects and I always make sure I hit my targets and even go beyond what is expected of me. I More

$3 AUD / hour
(0 Reviews)
0.0
intellect2509

I think this position is best for me because i can offer you best services in reasonable rates with 100% accuracy and on time. Looking forward to work with you.

$3 AUD / hour
(0 Reviews)
0.0
nandupinky

Hi, I have been in the customer service industry for about 10 years now and have very good communication, typing skills & email etiquette. Will be more than happy to be a part of this project provided an opportun More

$3 AUD / hour
(0 Reviews)
0.0
zaighamramzi

i have worked in international BPOs, given technical support to U.S customer. also worked as a team leader in customer service. i am ready to work on a reasonable cost, pls msg for further discussion.

$3 AUD / hour
(0 Reviews)
0.0
Mavja

I am prepared to be part of your team. I am in Tula oblast of Russia. Our time zone is minus 4 hours from Sydney, so I will not have to stay long hours addressing the queries of the company customers. Will be happy to More

$3 AUD / hour
(0 Reviews)
0.0
sarikanayakdubey

Hi, This i Sarika and I have a Master degree in Business Administration and Finance and have acquired approximately 6 years of Data Entry and administrative support experience, as well as, customer service experience. More

$2 AUD / hour
(0 Reviews)
0.0
mcrabrenica

Hello! Good day and I hope this e-mail finds you well. It was with great interest that I read your post. Just a brief background, I have been working in the Customer Service industry for almost 10 years with expe More

$4 AUD / hour
(0 Reviews)
0.0
bridgeoceans

Hi, BridgeOceans is a technology Service provider company. The company offers services ranging from Software Development, Application Development, Technical Support, Helpdesk Support, BPO Services, QA Testing services More

$22 AUD / hour
(0 Reviews)
0.0
rochellramos

My background includes serving as a customer service representative, Chat and Email Supporr and Inbound Sales Agent in a call-center or BPO environment. I have almost three years experience in the BPO industry. I was a More

$5 AUD / hour
(0 Reviews)
0.0
rwaqass

Hi, My name is Waqas Aslam. I am based in Pakistan. I have lived in uk for 5 years worked as customer service representative in ZARA London westfield for about three years. So I have experience of customer service More

$4 AUD / hour
(0 Reviews)
0.0