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We are a small vehicle rental company in the Boston, Massachusetts area looking for a highly organized freelancer to help us clean up historical parking tickets, municipal citations, and older toll records associated with our rental vehicles. This is a short-term administrative research and cleanup project, with the possibility of limited ongoing work afterward. We expect the initial cleanup project to take roughly 15–20 hours, more or less, depending on the number of outstanding citations and the amount of follow-up required with individual municipalities. *Scope of Work* Parking Tickets & Municipal Citations You will: - Review parking tickets and citation notices that have already been scanned into our virtual mailbox. - Enter all tickets into a tracking spreadsheet that we will provide. - Search municipal websites and contact municipalities to identify additional outstanding citations that we may not have received or retained. - Contact municipalities by phone and/or email when necessary. - Follow a provided script and process when communicating with municipalities. - Determine the current status of older citations, including citations that may already be 30+ days old. - Document any deadlines, forms, supporting documents, or next steps required by each municipality. - Flag anything unclear or unusual for owner review rather than making assumptions. Municipalities may include Boston, Cambridge, Somerville, Newton, Revere, Lynn, Framingham, Worcester, Brockton, Milton, Plymouth-area municipalities, and other Massachusetts cities or towns identified during the project. *Matching Tickets to Renters* Our historical rental dates and vehicle assignments are already maintained in our rental management system. You will: - Determine who had possession of the vehicle on the date of each citation. - Match citations to the appropriate renter and rental agreement. - Review vehicle assignment history when renters changed vehicles during a rental period. - Identify any missing or unclear information and flag it for review. You will not be expected to reconstruct our rental history from scratch. *Preparing Documentation* Depending on the requirements of each municipality, you may need to: - Gather the applicable rental agreement. - Gather renter driver's-license information provided by us. - Organize supporting rental documentation. - Prepare company letters using templates we provide. - Complete or prepare municipality forms. - Prepare print-ready packages when documents must be physically mailed. - Prepare electronic submissions when applicable. - Maintain clear records showing what has been completed and what still requires follow-up. Initially, submissions will be reviewed before anything is formally sent or filed. *Historical Toll Cleanup* You may also assist with older toll records by: - Reviewing approximately the prior 12–18 months of historical toll information. - Matching tolls to the renter who had possession of the vehicle at the time. - Identifying tolls that were already billed or resolved. - Identifying unresolved tolls requiring further action. - Updating the tracking spreadsheet with the status and required next steps. *Tools & Systems* We will provide access to the systems and information needed for the project. Tools may include: Google Sheets RentSys rental management software Anytime Mailbox Scanned rental agreements and citation notices Supporting customer and vehicle records Prior experience with RentSys or Anytime Mailbox is not required. These systems are straightforward and we can provide guidance. Strong experience using Google Sheets or Excel is required. ..... What We Are Looking For. ........... We are looking for someone who is: - Highly organized and detail-oriented - Strong at online research - Comfortable making professional phone calls - Comfortable contacting government offices and municipalities - Able to follow scripts and established procedures - Careful with dates and documentation - Able to work independently - Good at keeping accurate notes and status updates - Able to recognize when something needs to be escalated rather than guessing - Reliable with follow-up Experience with administrative case management, government paperwork, insurance claims, fleet administration, legal support, compliance, collections, or similar work is helpful but not required. Potential Ongoing Work The initial project is focused on bringing our historical ticket and toll records current. For the right person, there may be an opportunity for limited ongoing work afterward, such as periodically checking municipalities for new outstanding citations and processing routine ticket-related administrative work. This ongoing work would likely require only a small number of hours periodically.
Project ID: 40664411
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40 freelancers are bidding on average $153 USD for this job

Hello, I’ve thoroughly reviewed your Administrative Operations project for parking tickets and toll cleanup in the Boston area and I’m confident I can deliver a precise, auditable cleanup within 15-20 hours. With a background as a data analyst and research specialist, I bring a strong Investigation, Research, and Time Management toolkit. I will create a robust tracking system in Google Sheets and Excel, map each ticket to the correct renter and rental agreement, and follow your scripts to contact municipalities for status updates. I’ll flag unclear items for owner review, and provide clear documentation of deadlines and next steps. I can start immediately and deliver the initial cleaned dataset within 2-3 days, with ongoing follow-up available if needed. Thanks, Team
$180 USD in 3 days
7.4
7.4

Hello, With over 6 years of experience as a Virtual Assistant, I have a strong focus in administrative tasks such as managing data, conducting thorough online research, and maintaining accurate records. What I Can Do for You: - I will assist with cleaning up historical parking tickets, municipal citations, and older toll records associated with your rental vehicles. - My responsibilities will include reviewing and entering citations into a tracking spreadsheet, contacting municipalities to identify outstanding citations, and matching tickets to the appropriate renters based on your rental management system. - I will also prepare necessary documentation and maintain clear records of completed tasks and follow-ups. An advantage is my proficiency in Google Sheets, RentSys or Anytime Mailbox. Regards, Blessing
$250 USD in 30 days
5.7
5.7

Hi There! I can bring order to your historical ticket and toll records with careful research, accurate matching, and organized follow-up. Our team of 62 professionals has over 9 years of experience. Here’s how we can help: 1. Maintain accurate Google Sheets tracking. 2. Research municipalities and verify citation status. 3. Match tickets/tolls to renters and prepare documentation. Would you like us to start with the highest-priority outstanding records?
$140 USD in 7 days
5.4
5.4

Hi, I have strong experience in online research, data entry, Google Sheets/Excel, document organization, and detailed administrative follow-up, and I’m comfortable contacting municipalities professionally using your provided scripts. I can accurately match citations/tolls with rental dates, vehicles and renters, maintain a clear tracking spreadsheet, organize supporting documents, and flag unclear cases for your review rather than making assumptions. I’m highly detail-oriented and available to start immediately; I can commit to the 15–20 hour initial cleanup and provide consistent, accurate status updates throughout the project. Regards, Nahida
$30 USD in 1 day
5.0
5.0

★★★ GOOGLE SHEETS SPECIALIST ★★★ Hi, I understand that you need assistance with cleaning up historical parking tickets and toll records for your vehicle rental company. Given the scope of work, I estimate that the project will take around 15-20 hours, depending on the number of citations and follow-ups required. My approach will involve meticulously reviewing the scanned tickets, entering them into your provided tracking spreadsheet, and conducting thorough online research to identify any outstanding citations. I will ensure that all communications with municipalities are handled professionally, following your scripts and processes. I have strong experience with Google Sheets, which will be essential for organizing and tracking the citations and toll records effectively. I will also maintain clear documentation of all actions taken and any follow-ups needed. If there are any specific access requirements or additional information you can provide, that would be helpful to get started. I'm available to start immediately.
$60 USD in 2 days
5.3
5.3

With over a decade of experience in various roles, I have acquired exceptional organizational skills and a keen eye for detail that would be ideally suited to your project. Managing end-to-end recruitment processes, ATS/CRM data management, and conducting exhaustive LinkedIn research to shortlist suitable candidates has honed my online research abilities. Furthermore, my proficiency in utilizing Google Sheets and Excel Dashboard/Pivot Tables will enable me to efficiently handle the tracking of parking tickets and municipal citations. As an added advantage, throughout my professional journey, I have extensively worked with people across different domains – NGOs, FMCGs, consultancies – an experience that has nurtured my communication skills and enhanced my ability to adapt my approach as per the requirement. This implies that I am well-versed in maintaining a high level of professionalism while contacting government offices or municipalities. Moreover, one of my core strengths is recognizing the importance of accurate document organization. I appreciate the need for clarity in records management, especially when dealing with unresolved tolls or tracking the history of citations with car renters. My careful attention to dates and documents ensures minimal errors and efficiency on all fronts. Together, let's resolve this historial issue comprehensively and ensure your business remains compliant moving forward. Let's connect soon and get started!
$100 USD in 7 days
4.8
4.8

Dear Hiring Manager, With 3 years of Virtual Assistance experience, I have the organization, research, data-entry, and follow-up skills this project requires. I have strong experience using Google Sheets and Excel, conducting online research, reviewing and organizing records, managing documentation, and tracking information accurately. I’m comfortable working through large amounts of information and cross-checking details such as dates, names, records, and statuses. Your requirement to match citations and tolls to the correct renter and rental period is something I would approach carefully using the rental and vehicle information provided. I would also research municipal websites, contact offices by phone or email when required, follow your scripts, document deadlines and next steps, and escalate unclear cases rather than making assumptions. I’m comfortable preparing and organizing supporting documents, maintaining clear status trackers, and ensuring every outstanding item has a documented next step. I have a reliable workspace, stable internet, strong attention to detail, and excellent follow-up skills. I’m available for the initial 15–20 hour cleanup project and would also be interested in the ongoing work if we are a good fit. I’m ready to help bring your historical parking ticket and toll records into a clean, organized, and up-to-date system. Best regards, Mabel
$100 USD in 7 days
4.2
4.2

Hi there, This is exactly the kind of detail-heavy admin work I handle well. I’m highly organized, comfortable with Google Sheets, and careful about matching records, tracking deadlines, and flagging anything unclear instead of guessing. I’d use a repeatable process to review the scanned tickets, match each citation to the correct renter, check municipal records for anything missing, and keep a clean status log with next steps. I’m also comfortable with professional follow-up by email or phone when needed. I can start right away and would be glad to help get this historical cleanup fully organized. Best Regards Ola
$120 USD in 7 days
4.1
4.1

Hi there, I’m comfortable doing that digging, documenting what I can verify because this is the kind of cleanup where one citation can look simple until the ticket date, vehicle, renter, rental agreement, municipality record and payment history don’t quite line up. My background includes administrative case tracking, detailed record reconciliation, customer/CRM records, document management, online research and professional follow-up by phone and email. I’m used to working from multiple sources and bringing them back into one reliable tracker. For your project, I’d work citation by citation: review the scanned notice in Anytime Mailbox, check the municipality record, match the plate/vehicle and citation date against the RentSys rental history, identify the renter and corresponding agreement, and record the status, amount, deadline and required next action in Google Sheets. I’m strong with Google Sheets and Excel, including filters, lookups, validation and structured status tracking. RentSys and Anytime Mailbox would be new systems for me, but the workflow itself is familiar. One thing I’d add to your tracker is a simple exception status such as Missing Documentation / Municipality Follow-Up / Owner Review. I’m available for the initial 15–20 hour cleanup and can also support the periodic citation checks afterward if needed. Best regards Zelda
$140 USD in 7 days
3.7
3.7

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$750 USD in 33 days
3.4
3.4

GIVE ME 30 SECONDS TO SHOW YOU WHY I'M THE RIGHT FIT FOR THIS PROJECT. Recently, I successfully completed a similar project for a car rental company, cleaning up their historical citations and toll records. This led to a 40% reduction in outstanding fines and streamlined their administrative processes. I have over five years of experience in administrative operations, specializing in meticulous record-keeping and issue resolution with municipalities. My strong research skills and attention to detail are directly applicable to the requirements of your project. I understand your goal is to clean up historical records efficiently while ensuring accurate documentation. I will follow your established procedures, keeping communication clear and organized. I prioritize execution, timely follow-up, and long-term success, ensuring all tasks are completed to your satisfaction. I am confident that my skills will contribute significantly to your project. The difference between an average result and an exceptional one is usually decided before the work even begins. Regards Patrick
$150 USD in 7 days
3.2
3.2

Hello, The key part of this project is **building a reliable citation and toll workflow across scattered municipal records and rental history**. I can help you handle this accurately and efficiently without overcomplicating the process. I have hands-on experience with **Research, Administrative Support, and Excel**, including tracking messy records into clean status logs and documentation. For your project, I would focus on **reviewing scanned notices**, **matching citations and tolls to the correct renter**, and **documenting municipality-specific next steps**, while making sure the final result is **clear, organized, and easy to review**. I can start immediately and expect to complete this within 15-20 hours. One detail I'd like to confirm before starting: **Would you like me to prioritize the oldest citations first, or work municipality-by-municipality for cleaner follow-up?** Best regards, Miguel
$150 USD in 20 days
2.4
2.4

Old parking tickets and toll records can quickly become difficult to track when dates, renters, vehicles, and municipal follow-ups are spread across different records. I can help clean and organize this information accurately. I have 6 years of experience in data entry, web research, Excel/Google Sheets, data management, and administrative support. I can review scanned tickets, enter and organize records, research municipality websites, contact offices when required, match citations and tolls with the correct renter, and maintain clear status/next-step tracking. I’m detail-oriented with dates and documentation and will follow your provided scripts and procedures carefully. I’ll also flag anything unclear instead of making assumptions. I’m available to start and can handle the initial 15–20 hour cleanup project reliably. I’d be happy to complete a small sample first if needed.
$140 USD in 7 days
1.7
1.7

Hello, With over 16 years as a Full-Stack Developer and Creative Designer, my proficiency in research is undeniable. Throughout my career, I've been responsible for conducting detailed market research, customer analysis and administrative tasks, just like those you require for this project. My meticulous attention to detail coupled with my strong organizational skills has always yielded accurate results; skills that will be invaluable as we go through your parking tickets and toll records. Alongside my ability to effectively handle data using Excel or Google Sheets, my aptitude for online research comes in handy when tracking down missing tickets or identifying unresolved tolls. Furthermore, having led a team of 55+ professionals throughout the years means I'm well experienced in coordinating complex projects, meeting deadlines and ensuring high-quality deliverables. My team can handle any project size without compromising on quality or effectiveness, exactly what you need for this extensive cleanup tarea. Moreover, when it comes to contacting government offices and municipalities, communicating with professionals staunch & establishing effective working relationships is crucial. I have mastered the art of professional communication over the years; an important factor for this project. In conclusion, with me leading this project, you're not just gaining a highly proficient Researcher but also a resourceful leader who is committed t Thanks!
$155 USD in 1 day
0.0
0.0

I understand that you are seeking a highly organized freelancer to assist in cleaning up historical parking tickets, municipal citations, and older toll records associated with your rental vehicles in the Boston area. I will review all scanned tickets, enter them into a tracking spreadsheet, and contact municipalities to identify outstanding citations. Drawing from my experience in administrative operations, I will match citations to the appropriate renter, prepare necessary documentation, and update the tracking spreadsheet accordingly. With strong proficiency in Google Sheets and attention to detail, I am well-equipped to handle this project efficiently and accurately. - Review scanned tickets and enter data into the tracking spreadsheet. - Contact municipalities to identify outstanding citations. - Match citations to the appropriate renter and prepare necessary documentation. I am available to start immediately, work flexible hours, and ensure seamless communication throughout the project. Zhiping
$200 USD in 7 days
0.0
0.0

Hi, I can handle the citation and toll cleanup with a strong focus on accuracy and organization. I’ll review the scanned records, research outstanding tickets through municipal websites, contact municipalities when required, and maintain a clear Google Sheets tracker with status, deadlines, renter information, and next steps. I’ll carefully match each citation/toll to the correct rental agreement and renter, prepare the required documentation, and flag anything unclear for your review rather than making assumptions. I’m comfortable with detailed online research, spreadsheets, documentation, and professional communication. I’m available to start with the initial 15–20 hour cleanup and can continue with ongoing administrative work if needed. Best regards, Hamza Ehsan
$100 USD in 4 days
0.0
0.0

Hi, I can help clean up your historical parking tickets, municipal citations, and toll records with a highly organized, research-driven workflow. I understand the importance of accurate dates, renter/vehicle matching, municipality requirements, and clear documentation. I can handle: - Reviewing scanned tickets and entering them into Google Sheets - Researching municipal records and contacting offices by phone/email - Tracking citation status, deadlines, forms, and required documents - Matching each citation/toll to the correct renter and rental agreement - Preparing documentation packages using your templates - Reviewing historical toll records and identifying unresolved items - Maintaining detailed notes and follow-up statuses - Escalating unclear cases instead of making assumptions I’m comfortable with online research, spreadsheets, administrative documentation, and communicating professionally with government offices. I can follow your procedures carefully and provide consistent progress updates. I’m available for the initial 15–20 hour cleanup project and would also be interested in ongoing periodic support if the workflow is a good fit. Best, Izaz
$140 USD in 7 days
0.0
0.0

Hi! I have worked with several SMEs before, including organizing their outstanding invoices and occasionally contacting clients regarding payment. I’m quick at data analysis and research and proficient in both Google Sheets and Excel. I have worked in consulting and finance before so my professional communication skills are excellent, and can support you both with email and phone outreach as needed. Let me know if you have any questions.
$200 USD in 7 days
0.0
0.0

Ethan here, from South Africa. Your project immediately caught my eye. I'm really excited to partner with you. I understand you need assistance in cleaning up historical parking tickets and toll records for your vehicle rental company. My approach would involve meticulously reviewing the scanned tickets and employing thorough online research to identify any outstanding citations while maintaining organized records in the provided tracking spreadsheet. By contacting municipalities directly and following the established communication protocols, I can ensure all necessary information is gathered promptly. Quality assurance will be a priority, as I will keep clear documentation of completed tasks and any follow-ups needed. It's important to recognize that you don't just need the citations processed but also the peace of mind that comes with having accurate and complete records. Please feel free to reach out so we can connect and further explore how I can contribute to your project's success. Kind regards, Ethan
$100 USD in 8 days
0.0
0.0

Welcome! I’m here to help you solve problems, achieve your goals, and turn your ideas into digital solutions that deliver real value for your business. I understand the importance of maintaining accurate records, especially for a vehicle rental company. With my strong organizational skills and detail-oriented approach, I can efficiently manage the cleanup of historical parking tickets and toll records for your business. I have extensive experience in online research and am comfortable contacting municipalities to resolve outstanding citations. From our first conversation to final delivery, you can expect clear communication, reliable service, and a friendly, professional approach. I am committed to following your established procedures and ensuring accuracy throughout the process. Your goals come first. Let’s build something that moves your business forward. I look forward to the opportunity to assist you with this project and any future needs.
$150 USD in 7 days
0.0
0.0

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