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customer service

$15-25 USD / hour

Closed
Posted over 5 years ago

$15-25 USD / hour

A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers
Project ID: 17885754

About the project

7 proposals
Remote project
Active 5 yrs ago

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7 freelancers are bidding on average $20 USD/hour for this job
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Ready to work with you, could you please send me some more details about your project so we will estimate it accordingly.... Dear Sir, MY OFFER: 1.100% Unique Design for your project, until satisfaction. 2. Unlimited Revisions with quick turnaround. 3. 2-3 Initial Design Concepts within 10 hours. 4. All work would be 100% Original. 5. Deliverable Format (Web & Print): .AI, .PNG, .EPS, PDF, PSD, .JPG, .BMP, .TIFF # Expertise: - Logo Design - Banner, Branding , Stationary designs, Multimedia Kit etc # Skills: - Photoshop/Illustrator/Office I am available 24/7 for support. I will make you satisfied, and guarantee perfect work! Thank you! Our quality of work will speak volumes. I hope you will give us a chance to prove ourselves. We are Waiting for your reply. Many thanks for your precious time. Looking forward to work with you soon and hope to have a long-term relationship with you Thanks & Regards, M Mehedi Hasan
$22 USD in 40 days
4.5 (5 reviews)
5.2
5.2
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hallo sir, 3D Design, Banner Design, Graphic Design, Logo Design, Website Design i am graphic designer always expert please invite me.
$22 USD in 40 days
4.3 (3 reviews)
3.0
3.0
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Hello, I have big experience in this kind of projects and I would like to help you. Please contact me via chat to discuss details. Greetings, Natalie
$22 USD in 50 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Manassas, United States
0.0
0
Member since Oct 2, 2018

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