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Customer Support

$15-25 USD / hour

Closed
Posted over 3 years ago

$15-25 USD / hour

Monitor and respond to customers across a variety of channels including: 1. Facebook 2. Instagram 3. Twitter 4. FreshChat (website chat) 5. Emotive (SMS) 6. Email There is also a need to help manage Shopify orders based on conversations with customers to: 1. Issue refunds 2. Ship replacement items 3. Create and Offer discounts to close a sale
Project ID: 28308732

About the project

40 proposals
Remote project
Active 3 yrs ago

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40 freelancers are bidding on average $25 USD/hour for this job
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Hello jackcooper174,   We have 20 years of strong experience in Website Design, Graphic Design, Data Entry, Virtual Assistant, HTML, as a result, we can successfully complete this project.   Please, review our profile here: https://www.freelancer.com/u/tangramua Here detailed information about our company, our portfolio, and the client's recent reviews.   Also, we wanted to personally discuss questions about your project, which helps us to give you the right estimation.   Best regards, Tangram Canada Inc.  
$25 USD in 5 days
4.6 (141 reviews)
8.2
8.2
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Hello, I have reviewed the project description I have skills in: Website Design, Graphic Design, Data Entry, Virtual Assistant and HTML I can give you a great job I have excellent recommendations and a great Portfolio https://www.freelancer.com/u/GREATSWORK I have skills with the following programming languages: C, "C ++", "C #", Python, GO, Matlab, Java, VB, kotlin, JavaScript. Web development skills: Full-stack, Front-End, Back-End, Responsive Design. - Angular, React, Jquery, Ajax - Bootstrap, CSS3, Less, Sass, Responsive, Material. - JSON, XML. Skills with the following web languages: - PHP, NET CORE, Aspx, HTML5, JSP, RUBY, I am a specialized expert. I have 10 years of experience. please visit my freelancer.com profile to see samples of past work. Send me details by chat. I can start right away. Best regards.
$20 USD in 40 days
4.9 (21 reviews)
5.5
5.5
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Hello, I am intersted in the job and really want to do this job I would like to discuss with you via chat box message if you want Duc
$15 USD in 40 days
5.0 (19 reviews)
4.1
4.1
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Hi, I have read your job description and I think I am a perfect fit for your project. I can provide you with best results in no time. Inbox me to discuss further about it. Kind Regards Nazmul
$15 USD in 40 days
5.0 (8 reviews)
3.4
3.4
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Hi, We have gone through your requirement and believe that we would be the perfect fit for you. We are an agency having 5+ years of experience in the field of customized website designs, app development. Designing is our passion and we ensure your highest satisfaction. We have a team of experienced full stack developers with a focus on Python/Django. We have build some of these projects: 1. OCR and NLP projects- text extraction, summarization and generation of automated answers using NLTK, Spacy 2. Regression modules including analysis for correlation between stock prices and planetary positions We offer - A complete hands on approach and full dedication to your project. - Quality and original work in time - On time project delivery - Prompt connectivity through Skype, Chat and Email - With a “can do' attitude We would love to chat with you and discuss further details. We look forward to hearing from you and working together!
$20 USD in 40 days
4.1 (7 reviews)
4.2
4.2
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In a nutshell, If you're really good at what you do, you probably don't have the time to do all of the backend work that supports your business.   I alleviate administrative and back-office burdens, give you back your time, and handle your day to day so you can focus on what's important "client work and revenue."   SERVICES I OFFER & RELEVANT SOFTWARE EXPERIENCE:  - Data (collection, entry, extraction, scraping, web search). - Social media (management, growing engagement, content). - Marketing (promoting products or services, ads). - Mailchimp & Email marketing (outreach).  - G Suite (gmail, docs, sheets, slides, reports).  - Microsoft suite (Outlook, word, excel, powerpoint). - Canva. And other tasks in bulk.   AFTER-SALES SERVICES INCLUDE: - Legal Virtual Assistant Agreement. - Confidentiality. - On-time support. - Fast, accurate & on-time delivery with unlimited revisions. - Maintain regular contact with clients. - Hourly rates more cost-effective than hiring a full-time employee.
$17 USD in 40 days
5.0 (3 reviews)
2.6
2.6
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hi there I am well experienced customer service professional with excellent work accuracy rate. send me all the details so then I can start right away. Yacob N.
$15 USD in 40 days
5.0 (1 review)
0.5
0.5
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Hi Sir, I'm the right person for this project. I am 6 years experience in data entry and administration. I understand you need someone to help you to monitor and attend customer for your social media, i have 3 years in handling Business Instagram and also Business FB Page. You can you view on my portfolio www.freelancer.com/nurulhamid1903 Lets talk and discuss about this. Thank you for reviewing my proposal and am looking forward to receive a feedback from your site. Regards, Nurul
$17 USD in 100 days
0.0 (0 reviews)
0.0
0.0
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Hello, I am a developer by passion so i know Shopify (not Shopify developer). Also I am a social media enthusiastic and I love Chatting and helping peoples so i think I might be a great fit for this role. Let me know what do you think. Thanks :)
$15 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hello, As a fluent English speaker with 4+ years of experience as a customer support and chat support executive, I believe I would be perfect for the role. Having read through the job posting on Freelancer, I feel that the requirements of this job fall perfectly in line with my experience, skills, and current interest. I am an expert in social media management, and I can easily monitor and properly respond to customers of Facebook, Instagram, Email, and like. With 3+years of extensive experience in E-commerce sector, I am ready to provide exceptional customer support in issuing refunds, shipping replacement items, or any other related task. Be rest assured that I work towards meeting deadlines. I'm also ready for long term work. Satisfaction is guaranteed! As a new freelancer here, please give me a chance to work with you so that I can prove my worthiness. If you have any questions regarding my service, or what I can do to help you, please feel free to contact me. Best Regards, Subrata Kar
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear Team, I might be the right person that you’re looking for this Data Entry Project. I have experienced more than 5 years in Information Handling Services. I did data migration for Institution and Individuals for Corporate Client. I will receive bunch of data on every quarter earnings call/release which thousand names of Investor and Analyst from different institutions that need to be migrate in Public Company Profile. Thank you for your kindness reviewing my proposal and looking forward to your positive feedback. Warmest Regards, Adam Fitry Data Entry Specialist
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am a Senior Executive with 5 years experience in customer service I would be glad to help you on your needs for work with customer service Best Regards, Shahril
$28 USD in 20 days
0.0 (0 reviews)
0.0
0.0
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Hi I am interested to work in your project and will do the above mentioned work perfectly.I have also experience in the same.
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Good Day Sir/Ma'am, I'm willing and determined to collaborate with you about this project which is being a Virtual Assistant. I have atleast 2 years worth of experience as a Customer Service and Sales Representative. I'm a fresher as a freelancer but I'm highly skilled and knowledgable with Computers and Office softwares and I've known the web for a long time. I'm positive and confident that i could do this work. Please, consider my proposal and It'll be my honor to work with the project passionately. Thank you.
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have more than 3 years experiences in Customer Service industry and familiar with Helpdesk, Slack and Shopify. If you look for a customer care with a no-excuses attitude and is up to any task, then I’m the person you’re seeking. I believe that my abilities and qualifications can be fully applied to our mutual benefit. I am considered a pleasant personality and have a great communication skill. I also have willingness and commitment to serve a compulsory service bond. Other strengths include the ability to understand people’s character, hard work, coupled with integrity & dedication is the reason for success in each of my earlier assignments.
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I’m a prifessional with a high integrity when comes to work. Expert in customer service line , excellent communication skills , remarkable typing skills with accuracy and all the skills needed accomplish this job. Please hire me and I will execute the task beyond your expectation. Thank you Norliza
$17 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am the right person for your customer service With a 3 years of administration experience working with marketing and sale department I have been assign to do on call customer service, online social media chanting and Instagram and Facebook ads managing.
$20 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Dear sir/madam, I am writing in response to your advertisement for customer support. After carefully reviewing the experience requirements of the job description, I feel that I am a suitable match for the job. I’ve held several customer support services that entail inputting customer requests, inquire, responded to customer's questions and complaints, dealt with problems either in person or by phone I also perform administrative duties including answering telephones, transferring data to immediate supervisor. With all of the experience i had, i can assure to give prompt reply to each of your customer. If you feel there is a mutual interest, I would welcome the opportunity to meet with you to learn more about your company, the requirements of the position, and how my qualifications would be a good fit. Thank you for your time and consideration. I am looking forward to hearing from you soon. Farah
$20 USD in 35 days
0.0 (0 reviews)
0.0
0.0
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I'm proficient in spending endless hours on internet so i'll be super at customer support, because i understand people and their expectations. If you require any further information or maybe you have a question, please do not hesitate to contact me. I will respond you within 24 hours. (See?)
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I have rich experience working for Dell technical support. I supported PCs, Laptops and printers. I am highly efficient and resolve 99% queries in the first conversation itself. I have excellent English communication skills and believe I am the right fit for this job.
$15 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Boston, United States
0.0
0
Member since Nov 24, 2020

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