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I am looking for a skilled freelancer to develop an AI-driven voice agent tailored for facilitating seamless order processing for my e-commerce platform. The project involves creating a voice agent with custom personality traits to enhance user engagement and satisfaction. Key Requirements: - Develop an AI voice agent capable of interacting with customers in natural language. - Incorporate a customizable voice personality feature. - Ensure the agent supports multilingual interactions for diverse customer bases. Expected agent features: - Guide customers through the ordering process with clear instructions. - Accurately gather order details including product, quantity, shipping, and payment. - Confirm order details to prevent errors and suggest relevant add-ons or apply discounts. - Clearly explain shipping options and return policies. - Handle special requests efficiently and provide complete order confirmations. AI Agent Prompt: "Anda adalah spesialis pemrosesan pesanan AI yang dirancang untuk menciptakan pengalaman pembelian yang lancar. Pandu pelanggan melalui proses pemesanan dengan instruksi yang jelas, kumpulkan informasi yang akurat (produk, jumlah, pengiriman, dan pembayaran), konfirmasikan detail pesanan sebelum menyelesaikan proses untuk mencegah kesalahan, sarankan add-on yang relevan jika diperlukan dan terapkan diskon yang tersedia, jelaskan opsi pengiriman dan kebijakan pengembalian dengan jelas, tangani permintaan khusus secara efisien, dan berikan konfirmasi pesanan yang lengkap dengan tetap menjaga sikap ramah."
Project ID: 40622492
33 proposals
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Active 2 days ago
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33 freelancers are bidding on average ₹960 INR/hour for this job

For $13 this is really a proof-of-concept scope, so I'd focus on getting a working voice flow rather than trying to ship every feature at once. I'll build a voice agent using Vapi or Retell AI connected to an LLM with your Indonesian prompt as the system instruction, handling the core order-gathering conversation with confirmation steps. One thing worth noting: multilingual voice agents need separate TTS voice models per language, not just translated prompts, or the pronunciation breaks badly. 1) Which e-commerce platform is this connecting to for order placement? 2) Do you have a preferred voice API, or are you open to recommendations? Happy to talk details in chat. Shayan
₹925 INR in 40 days
3.7
3.7

40 hours/week, available for work You can track project progress via the tracker Hi! I am an AI Engineer specializing in conversational AI, voice agents, and intelligent workflow automation. I build production-ready AI assistants that combine natural voice interactions with LLMs, speech technologies, and backend integrations to deliver fast, accurate, and multilingual customer experiences. I can assist you with: 1. AI Voice Agent Architecture Design multilingual voice agents with customizable personalities Natural voice conversations using modern Speech-to-Text and Text-to-Speech Prompt engineering optimized for reliable order processing and customer engagement 2. Technical Development Integrate LLMs (OpenAI, Claude, Gemini, OpenRouter) with voice pipelines Connect to your e-commerce platform for product lookup, order creation, discounts, shipping, and payment workflows Build secure APIs, conversation memory, logging, and human handoff when needed 3. Deployment & Optimization Production-ready backend with monitoring and analytics Continuous prompt refinement and multilingual testing Complete documentation and knowledge transfer for future enhancements I'd be happy to discuss your existing e-commerce platform, preferred voice provider, supported languages, and order workflow so I can design a scalable AI voice agent that delivers a smooth purchasing experience from start to finish. Best regards, Prateek
₹1,000 INR in 40 days
2.2
2.2

Hello, I came across your project and would love the opportunity to work with you. We are a professional IT company specializing in Website Development, Mobile App Development, Custom Software, UI/UX Design, SEO, Digital Marketing, and AI-powered solutions. Our team focuses on delivering high-quality, scalable, and user-friendly solutions that help businesses grow. Why choose us? * High-quality work with clean and efficient code * On-time delivery with regular progress updates * Responsive communication throughout the project * Post-delivery support and maintenance * 100% commitment to client satisfaction Before starting, we'll carefully understand your requirements and recommend the best solution to ensure the final product meets your expectations. We believe in building long-term relationships through quality work, transparency, and reliability. Let's discuss your project in detail. We'd be happy to share relevant work samples and answer any questions you may have. Looking forward to working with you! Best Regards, Modern Technology
₹1,000 INR in 40 days
0.0
0.0

Hi, We'd love to help develop an AI-powered voice agent that delivers a seamless and engaging ordering experience for your e-commerce platform. Our team has experience building AI-driven automation solutions with natural language interactions, multilingual support, custom conversational flows, and secure backend integrations. We'll design a voice agent that accurately captures order details, confirms purchases, explains shipping and return policies, suggests relevant add-ons, and provides complete order confirmations while maintaining a friendly, personalized conversation. We've successfully worked on similar AI and automation projects and would be happy to share relevant examples if you're interested. We look forward to discussing your requirements and creating a scalable voice solution tailored to your business.
₹900 INR in 40 days
0.0
0.0

Hello, I have experience building AI-powered applications and backend systems using PHP, Laravel, APIs, MySQL, and third-party integrations. I can develop an AI-driven voice agent that provides a smooth and natural ordering experience for your customers. For this project, I can build a voice agent that: * Interacts with customers using natural, human-like conversations. * Supports multilingual communication. * Guides customers through the complete ordering process. * Collects and validates product, quantity, shipping, and payment details. * Confirms order information before submission to minimize errors. * Recommends relevant add-ons and automatically applies available discounts. * Explains shipping options and return policies clearly. * Handles special customer requests professionally. * Generates complete order confirmations and integrates with your e-commerce platform through secure APIs. The provided Indonesian AI prompt can be implemented as the core system prompt, and I can further optimize it to improve conversation quality, accuracy, and customer satisfaction. I focus on writing clean, scalable code and ensuring the solution is reliable, secure, and easy to maintain. I will also provide documentation and support during deployment. I look forward to discussing your platform, preferred AI provider (OpenAI, ElevenLabs, Vapi, Retell AI, Bland AI, etc.), and integration requirements. Thank you.
₹750 INR in 12 days
0.0
0.0

Hi, I have experience building AI voice agents using OpenAI, ElevenLabs, Whisper, Twilio, and modern conversational AI platforms. I can develop a multilingual voice agent with a customizable personality that guides customers through the complete ordering process, collects and confirms order details, recommends relevant add-ons, applies discounts, explains shipping and return policies, and handles special requests naturally. The solution will integrate seamlessly with your e-commerce platform, support real-time voice interactions, and include complete documentation, testing, and deployment support. I am ready to start immediately and tailor the agent to your business workflow and customer experience.
₹1,150 INR in 40 days
0.0
0.0

Hi there, I can build a custom, natural-sounding AI Voice Agent for your e-commerce order processing pipeline using state-of-the-art LLMs, Speech-to-Text (STT), and Text-to-Speech (TTS) integration. Here is how I will execute this project: Custom Prompt & Personality: Implement your specific system prompt (in Indonesian / English / custom persona) for accurate details collection (product, quantity, shipping, payment). Multilingual & Conversational Flow: Configure adaptive language support so the voice agent seamlessly handles accents, clarifications, and special requests. Order Confirmation & Upselling: Program logic to double-check details, apply discount codes, and offer relevant add-ons before final checkout. API Integration: Connect the agent outputs (webhooks / REST API) directly to your e-commerce backend database for instant order sync. I am ready to start right away and share a quick architectural flow. Looking forward to discussing your exact tech stack preference on chat! Best regards, Asma
₹900 INR in 40 days
0.0
0.0

Hi, I can develop an AI-powered voice agent for your eCommerce platform with natural, multilingual conversations and a customizable voice personality. The solution will guide customers through order placement, collect and verify order details, recommend relevant add-ons, explain shipping and return policies, and integrate seamlessly with your existing backend through secure APIs. I have experience with AI automation, LLM integrations, voice agents, and workflow automation, ensuring a scalable, accurate, and user-friendly solution. Let's discuss your preferred AI stack and start building.
₹1,000 INR in 40 days
0.0
0.0

Hello, I would love to help you develop an AI-powered voice agent for your e-commerce platform that can provide a smooth, natural, and efficient ordering experience for customers. I understand that the goal is to create a smart voice assistant that can handle complete order processing while maintaining a friendly and personalized customer interaction. I can help build an AI voice agent with: * Natural language customer conversations * Customizable voice personality and brand tone * Multilingual support for diverse customers * Product selection and order guidance * Accurate collection of product, quantity, shipping, and payment details * Order confirmation workflow to reduce mistakes * Upselling suggestions for relevant add-ons * Discount and promotion handling * Shipping option explanations * Return policy guidance * Special request handling * Complete order confirmation messages My approach would include designing the conversation flow, optimizing the AI prompt/personality, integrating required APIs or e-commerce systems, and testing the agent to ensure smooth customer interactions. I focus on creating AI solutions that are user-friendly, reliable, and capable of improving customer satisfaction while reducing manual workload. I would be happy to discuss your current e-commerce platform, preferred voice technology, languages required, and integration needs. Thank you.
₹1,000 INR in 30 days
0.0
0.0

Hi, Your project is exactly the kind of AI automation I enjoy building. I can develop an AI-powered voice agent that provides a natural, conversational ordering experience while making the entire purchase process smooth and accurate. The voice agent will guide customers through placing an order, collect all required details, confirm the information before submission, recommend relevant add-ons or available discounts, explain shipping and return policies, and handle special requests—all while maintaining a friendly, human-like conversation. I can also implement multilingual support and customize the agent's personality to match your brand's tone and customer experience. For the backend, I'll build a scalable solution that integrates seamlessly with your e-commerce platform and can connect to your existing product catalog, inventory, and order management system. I'll also ensure the conversation flow is reliable, easy to update, and optimized for real-world customer interactions. I'd love to learn more about your current platform and discuss which voice AI provider and technologies would best fit your requirements. Once we finalize the workflow, I can begin building the solution right away. Looking forward to working with you. Best regards, Prince
₹1,000 INR in 35 days
0.0
0.0

I can help you create an engaging AI voice agent that streamlines the order processing experience for your e-commerce platform. The focus on a customizable voice personality really caught my attention, as it can significantly enhance customer satisfaction. My approach would be to develop a natural language interaction framework, ensuring it guides users smoothly through ordering while accurately capturing details. I have done similar work: Modern Real Estate Investment Website - [Link]. In that project, I simplified user interactions, which is crucial here as well. Let’s chat about how we can make your voice agent not just functional, but also a delightful experience for users. At the very least, we can have a free consultation to discuss the best approach. Regards, Dean
₹750 INR in 7 days
0.0
0.0

Hi, Your AI voice agent project aligns closely with the AI automation platforms I have been building. I have experience developing AI agents powered by OpenAI and Claude with custom prompts, conversation flows, API integrations, multilingual support, and backend automation. I can build a production-ready voice ordering assistant that guides customers through product selection, collects shipping and payment details, confirms orders, recommends add-ons, applies discounts, and integrates directly with your e-commerce backend. The solution can include: ✅ Natural voice conversations ✅ Custom AI personality ✅ Multilingual support ✅ Order validation & confirmation ✅ Product recommendations & upselling ✅ Integration with your existing APIs ✅ Complete source code and deployment documentation My preferred stack is Java/Node.js with modern AI APIs, STT/TTS services, and scalable cloud deployment. I can start immediately and would be happy to discuss your existing e-commerce platform and voice provider preferences. Looking forward to working with you. Best Regards, Tridip
₹1,000 INR in 40 days
0.0
0.0

As a Senior AI/Voice Agent Developer with 15+ years of experience, I am excited to help you create a custom AI-driven voice agent that enhances your e-commerce platform's order processing. My goal is to ensure seamless interactions that boost user engagement and satisfaction. Execution Strategy: - Develop a natural language processing (NLP) model for intuitive customer interactions. - Integrate customizable voice personality traits for a unique user experience. - Enable multilingual support to cater to diverse customer demographics. - Design clear conversational flows for guiding customers through the ordering process. Key Deliverables: - Fully functional AI voice agent capable of handling order processing tasks. - Customizable voice personality settings for enhanced engagement. - Documentation for easy integration and future modifications. - Comprehensive testing to ensure accuracy in order gathering and confirmations. Quality & Performance: - High scalability to accommodate peak traffic periods without performance degradation. - Robust error handling to maintain data integrity and customer satisfaction. - Continuous monitoring and optimization of interactions to improve user experience. Timeline & Next Steps: - Initial development phase estimated at 4-6 weeks, followed by thorough testing. - Ongoing support for implementation and adjustments as needed. Best Regards, Karthik B Resonite Tech
₹1,300 INR in 40 days
0.0
0.0

Hello, I'm interested in your AI Voice Agent project. I have hands-on experience building AI voice agents using Python, FastAPI, LLMs, LangChain, LangGraph, Whisper STT, and Edge-TTS. I can develop a multilingual voice assistant for seamless order processing, order confirmation, shipping support, and customer interactions. I'd be happy to discuss your requirements further. Thank you!
₹750 INR in 40 days
0.0
0.0

We recently helped an e-commerce platform enhance their customer experience with an AI-driven voice solution. We will help you create a tailored voice agent that streamlines order processing and elevates user engagement. I see you need a voice agent that is user-friendly, professional, and capable of guiding customers through the ordering process while ensuring accuracy and clarity. We specialize in developing AI solutions with customizable features, and we have 75+ 5-star reviews on similar projects and rank in the top 1 percent among 75 million users. I am excited to collaborate and bring your vision to life. Regards, MORNE.
₹750 INR in 7 days
0.0
0.0

Hi, I’ve reviewed your requirements and can develop an AI voice agent that delivers a natural, multilingual ordering experience for your e-commerce platform. With 7+ years of experience in AI automation, voice agents, API integrations, and full-stack development, we build intelligent solutions that streamline customer interactions and improve order accuracy. The voice agent will guide customers through the complete ordering process, collect and confirm order details, recommend relevant add-ons, apply discounts, explain shipping and return policies, handle special requests, and integrate seamlessly with your existing e-commerce system. We can also implement a customizable voice personality and support future enhancements as your business grows. I’d love to discuss your platform, preferred AI voice provider, and integration requirements. Please send me a message to discuss your project further. Best Regards, Prachi Webix Infotech India Pvt. Ltd.
₹1,000 INR in 40 days
0.0
0.0

Hi, Your project is a great fit for my experience. I build production-ready conversational AI systems that combine LLMs, backend APIs, and business workflows to deliver natural customer experiences. I currently develop and maintain AI assistants for healthcare products, including myMedicines (available on Play Store and iOS), where I’ve built AI chatbots, retrieval-augmented (RAG) systems, API integrations, and automated user workflows. I have also developed WhatsApp AI agents with custom prompts, conversation memory, and business logic. For your voice agent, I can build a solution that: * Guides customers naturally through the ordering process * Collects and validates order details accurately * Confirms orders before submission * Recommends add-ons and applies business rules or discounts * Explains shipping and return policies * Supports multilingual conversations with customizable voice personalities * Integrates with your e-commerce backend via APIs I’ll design the system to be scalable, easy to maintain, and optimized for a natural conversational experience. One question: which e-commerce platform are you using (Shopify, WooCommerce, Magento, or a custom platform)? This will help determine the best integration approach. I’d be happy to discuss the architecture and get started. Best regards, Joshua Owoicho AI Engineer
₹1,000 INR in 40 days
0.0
0.0

Hello, I have reviewed your requirements for the AI-driven voice agent and understand the complete order processing workflow you want to automate. I can develop a conversational AI solution that guides customers through ordering, collects and validates order details, confirms information before submission, supports multilingual interactions, and hands off complex cases to a human agent when needed. My focus is on building clean, scalable, and well-documented solutions with reliable API integration and clear deployment instructions. The system will be designed to support future enhancements, including customizable prompts, voice personalities, and additional business rules. Please share your preferred AI and voice platforms, existing APIs, and deployment environment. I would be happy to discuss the implementation details and get started. Thank you for your time and consideration.
₹750 INR in 40 days
0.0
0.0

Your project requires more than a basic chatbot integration. A reliable AI voice ordering agent for e-commerce needs strong conversational orchestration, accurate data capture, multilingual handling, and resilient backend integration to avoid failed orders or inconsistent customer experiences. I can build the solution with a structured voice-agent architecture that includes: - Natural language voice interactions with customizable personality and tone. - Order flow orchestration for product selection, quantity validation, shipping, payment, discounts, and add-on recommendations. - Confirmation and retry mechanisms to reduce incorrect order submissions. - Multilingual support with context-aware prompts and fallback handling. - Integration APIs for your e-commerce backend, inventory, shipping, and payment systems. - Conversation logging, observability, and scalable deployment for production usage. From a technical perspective, I would implement the agent using a modular backend architecture with AI orchestration, speech-to-text/text-to-speech pipelines, and secure APIs for order processing. The system can also support future extensions such as CRM integration, analytics, escalation to human agents, and personalized customer flows. I can start by defining the conversational states and integration points, then deliver an initial working version quickly for iterative testing and refinement.
₹1,250 INR in 30 days
0.0
0.0

Hi, The difficult part of this project is not making an AI voice agent talk. It is making sure it can have a natural conversation while behaving like a reliable order-processing system. I would build the agent around a structured order state rather than relying on the LLM to remember everything. Product, quantity, shipping, payment, discounts and special requests should be extracted into validated fields, updated when the customer changes their mind, and explicitly confirmed before submission. I would also separate voice personality from business logic, so you can change the agent's tone or language without affecting the ordering workflow. For multilingual conversations, the order state should remain consistent even when the customer switches languages. I would also account for ambiguous quantities, unavailable products, failed payments, unclear addresses, interruptions, corrections and human escalation. I have hands-on experience building LLM and agentic AI applications with Python, APIs, tool calling and structured workflows. One question I would clarify before building: when a customer says something like "Actually, remove that and give me two of the other one," should the agent be able to modify the live cart through your ecommerce API and then read back the complete updated order for confirmation? That decision significantly affects the agent architecture, validation and reliability of the final system.
₹1,200 INR in 20 days
0.0
0.0

Delhi, India
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