Elastix / Asterisk Pause & Unpause Recording

We have a telephone system running elastix 4 on an EC2 container within amazon cloud. We record all telephone calls outbound and inbound. We are about to start taking customers card information over the phone so need the ability to pause the call recordings while the card details are read by the customer and then resumed to complete the call. When the call is played back, the call recording should have silence or perhaps the hold music when the customer is reading the details.

I would like it where the sales agent can press a key combination, for example #1 to pause recording, it will then do a short beep so the customer is aware the recording is paused. Then the recording can be resumed with #2 and after another short beep the call recording continues. The final recording should be the entire call but either silence or hold music on the part where card details are disclosed.

I believe this is done through [login to view URL] and is relatively straight forward.

Skills: Amazon Web Services, Asterisk PBX, Debian, Linux, VoIP

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About the Employer:
( 3 reviews ) Barrow-in-Furness, United Kingdom

Project ID: #17035263

Awarded to:

£70 GBP in 1 day
(52 Reviews)

9 freelancers are bidding on average £148 for this job


This can be done using an applicationma on [login to view URL] file so you can use it to pause and un pause the Mixmonitor

£77 GBP in 3 days
(72 Reviews)

How are you? I have experience of making dialplan. I have been studying asterisk for 3 years. I can satisfy your requirements. Hope to contact with you. Best regards.

£200 GBP in 3 days
(38 Reviews)

I can do your pause , unpause recording as you want. yes, you are correct that can be possible through [login to view URL]

£150 GBP in 2 days
(8 Reviews)

Nice to meet you, mark1986uk. .I can do this project as well We have experience in thoses skills: VoIP,Linux, Asterisk PBX, Amazon Web Services. I always: -Do project fast as possi More

£160 GBP in 5 days
(3 Reviews)

Hello My name is Audi, I can help you with your project, write me by chat and so that you can explain me better how they work and I can give you a suggestion

£150 GBP in 2 days
(1 Review)

Hi, I think that I can help you, only need to see the actual diaplan, may can you give me to analyze it. The sound record can be splited?

£222 GBP in 3 days
(1 Review)
£150 GBP in 3 days
(1 Review)

Hi Mr. More than one offer, i'd like to say you should not use this feature; this because the asterisk recording solution work fine, however, the use of an manual digit function allow human mistakes and is not acco More

£150 GBP in 10 days
(0 Reviews)