Pharmacy Operations & Marketing Upgrade

**Title:** Medical Shop Growth & Automation Specialist (Pharmacy Operations + Marketing) **Description:** We are a growing retail medical shop in India looking to increase revenue, improve operations, and build a strong digital presence. We need an experienced freelancer who can help systemize and scale our business. **Scope of Work:** * Create SOPs (Standard Operating Procedures) for daily pharmacy operations * Setup inventory management system (stock tracking, expiry management) * Design staff workflows for smooth operations * Setup WhatsApp Business automation (auto-replies, catalog, reminders) * Build repeat customer system (refill reminders, offers, subscriptions) * Plan and execute local marketing strategies * Increase repeat customers and average order value * Setup offers, bundles, and subscription models (monthly medicine plans) * Provide guidance on online platforms if applicable * Suggest high-margin product placement and upselling techniques **Deliverables:** * Complete system to run the shop efficiently * WhatsApp automation setup with templates * Marketing plan with execution roadmap * Subscription/repeat revenue model * Training or guidance for owner/staff **Requirements:** * Experience in pharmacy, retail, or FMCG business growth * Strong knowledge of automation tools and WhatsApp marketing * Practical experience with small businesses in India * Ability to deliver execution, not just strategy **Project Type:** Freelance (long-term opportunity if results are good) **Budget:** Flexible (based on experience and results) **How to Apply:** Please share: * Past relevant work * Your approach/strategy for this project * Tools you will use

Project ID: 40387465