Book total Printing and selling

Hello, My name is Guadalupe Ibale, 30 years old from Cebu City Philippines. In my years of experience, I can say that I am fit and I perfectly qualify for the job. I am writing to express my interest in and enthusiasm for the position. As an accomplished customer service representative from several high volume customer support call centers for a major telecommunications carrier and a satellite television services provider. I also have worked in a publishing company as a check in coordinator and eventually became a production supervisor, wherein we cater to the needs in fulfilling the materials from the author to have their book published within their set date. I can say that I have enough experience for the job. My background includes serving as a customer service associate within both call-center and retail environments.  In these positions, I demonstrated the ability to resolve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions). I consistently met my call-volume goals, became one of the top employees for the quarter and handling an average of 56 to 60 calls per day. I also bring to the table strong computer proficiency in MS Word, MS Excel and 3 years in college. Please see the accompanying resume for details of my experience and education. I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. Attached is my CV for further reference. Thank you for your time—I look forward to learning more about this opportunity! Sincerely, Guadalupe Ibale