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I'm looking for an expert to customize and integrate Microsoft Dynamics, focusing on automating workflows for sales, customer service, and financial processes. Key Requirements: - Workflow and automation customization - Experience in integrating Microsoft Dynamics with other systems - Ability to customize user interfaces and reports/dashboards is a plus - Proven track record in similar projects is essential Ideal Skills and Experience: - Extensive experience with Microsoft Dynamics - Strong background in sales, customer service, and financial processes - Excellent problem-solving skills - Ability to provide a detailed project proposal Please include relevant experience in your application.
Project ID: 40568750
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73 freelancers are bidding on average $6,951 USD for this job

Hi, This is Elias from Miami. I checked the details and understand you need a Microsoft Dynamics expert to customize workflows, automate sales, customer service, and financial processes, while integrating Dynamics with your existing systems. I have experience working with Microsoft Dynamics, CRM automation, API integrations, business workflow optimization, dashboards, and enterprise applications. My focus is building scalable, maintainable solutions that reduce manual work and improve operational efficiency. I'll review your current Dynamics setup, identify automation opportunities, implement the required workflows, integrate third-party systems, and customize dashboards or reports where needed while following Microsoft best practices. A couple of questions: 1. Are you using Dynamics 365 CRM, Business Central, Finance & Operations, or another version? 2. Which external systems need to be integrated (ERP, accounting, email, or others)? I can start immediately and provide regular progress updates throughout the project. Looking forward to discussing the details.
$7,500 USD in 7 days
7.3
7.3

Hi, I’m Puru — thanks for posting your `Microsoft Dynamics Customization Expert Needed`. We’ve read the description carefully and are ready to move forward as soon as we align on a few details. With 8+ years of experience in Project Management, Business Analysis, Software Development, Report Development, Data Integration, Technical Documentation, API Integration and Software Engineering and a strong track record of 100+ global clients across 25+ countries, we specialize in delivering high-quality, scalable solutions. Our work has helped: * Automate workflows that saved clients hundreds of engineering hours * Drive measurable ROI, including $500K+ ARR and millions in client revenue * Launch MVPs to production in record time with high stability As a top 1% agency, we focus on impact, speed, and reliability—backed by 100+ 5-star reviews. Check out my portfolio: https://www.freelancer.com/u/Guptapuru304 Let’s bring your project to life—We're ready to start right away. Best regards, Puru
$10,000 USD in 50 days
6.8
6.8

Hello, I will set up automated workflows inside Microsoft Dynamics for your sales, customer service, and financial processes, covering lead routing, case escalation, and invoice approval chains so your team spends less time on manual handoffs. On a similar Dynamics engagement, automating the quote to invoice pipeline reduced processing time by roughly 40% for the client. Happy to share details in chat. Questions: 1) Which Dynamics product are you running (365 Sales, Customer Service, F&O), or is this a new deployment? 2) What external systems need integration (ERP, email platform, payment gateway)? Share your current Dynamics environment details and I will map out which workflows to automate first, with a phased timeline. Looking forward to potentially working together. Thanks, Kamran
$5,520 USD in 30 days
6.1
6.1

Dear , We carefully studied the description of your project and we can confirm that we understand your needs and are also interested in your project. Our team has the necessary resources to start your project as soon as possible and complete it in a very short time. We are 25 years in this business and our technical specialists have strong experience in Project Management, Business Analysis, Software Development, Report Development, Data Integration, Technical Documentation, API Integration, Software Engineering and other technologies relevant to your project. Please, review our profile https://www.freelancer.com/u/tangramua where you can find detailed information about our company, our portfolio, and the client's recent reviews. Please contact us via Freelancer Chat to discuss your project in details. Best regards, Sales department Tangram Canada Inc.
$7,262 USD in 5 days
6.2
6.2

Hello, I have carefully reviewed your Microsoft Dynamics customization requirements and understand the complete scope, including workflow automation, system integrations, process optimization for sales, customer service, and finance, along with custom dashboards and reporting where required. I have 10+ years of experience in Microsoft Dynamics, enterprise application integration, workflow automation, and business process optimization, and can deliver a secure, scalable, and maintainable solution tailored to your operational needs. I WILL PROVIDE 2 YEARS OF FREE ONGOING SUPPORT AND COMPLETE SOURCE CODE. WE WILL FOLLOW AN AGILE METHODOLOGY AND I WILL ASSIST YOU THROUGH THE ENTIRE PROCESS FROM DEVELOPMENT TO DEPLOYMENT. I am available to start immediately and eagerly await your positive response. Thanks.
$5,100 USD in 7 days
6.0
6.0

Hi, I’ve delivered Microsoft Dynamics 365 CRM and Finance automation projects covering Sales, Customer Service, Finance, Power Platform, Azure integrations, custom workflows, dashboards, and enterprise system integrations. My approach starts with process mapping, followed by scalable automation, clean UI customization, and seamless integration without disrupting existing operations. For this scope, I estimate 10 to 14 weeks with a budget of $8,000 to $10,000, including documentation, testing, and post deployment support. I’d be happy to share similar Dynamics implementations and a phased delivery plan. Sahanaj
$10,000 USD in 98 days
4.9
4.9

Hello. I can customize and integrate your Microsoft Dynamics 365 environment, focusing on automating complex workflows across your sales pipelines, customer service ticketing, and financial modules. Let’s chat and get started. George
$5,000 USD in 30 days
3.8
3.8

Microsoft Dynamics customization for end-to-end workflow automation, sales, customer service, and finance. I’ll streamline processes by mapping your current workflow to Dynamics entities, then implementing automated routing, approvals, and data synchronization using the right combination of Dynamics configuration, custom workflows/Power Automate where appropriate, and secure integration patterns. Integration-first approach: connect Dynamics with your existing systems via supported APIs/connectors, ensuring reliable triggers, error handling, and idempotent updates so automation doesn’t create duplicate records or inconsistent states. UI and reporting enhancements: tailor screens and forms to match real user roles, and deliver actionable dashboards/reports for operational visibility, built to be maintainable and aligned with your team’s processes. I focus on clean delivery: requirements-to-solution traceability, staged testing in a controlled environment, and documentation so your org can confidently operate and extend the solution.
$5,000 USD in 5 days
4.0
4.0

As a Microsoft Dynamics enthusiast, integrating and customizing Dynamics has been one of our core competencies at Web Crest. With a strong background in sales, customer service, and financial processes, we understand the critical importance of automating workflows to enhance productivity. Our experience with integrations extends beyond Dynamics; we've seamlessly integrated it with various other systems, enabling smooth data flow that optimizes your operations. What sets us apart is not only our technical proficiency but also our commitment to providing tailored solutions. We don't just customize the workflow for the sake of it; we analyze your unique requirements and business processes to optimize every aspect ranging from user interfaces to reports and dashboards. We believe that a successful project isn't just about the finished product; it's about adding significant value to businesses, and that's what you can expect from us.
$5,000 USD in 7 days
4.0
4.0

HELLO! WE HAVE PREVIOUSLY CUSTOMIZED MICROSOFT DYNAMICS CRM/365, AUTOMATED BUSINESS WORKFLOWS, AND INTEGRATED ENTERPRISE SYSTEMS, AND WE CAN SHARE SIMILAR PROJECTS. We have 10+ years of experience in Microsoft Dynamics 365, Power Platform, .NET, C#, SQL Server, Azure, REST APIs, Power Automate, and enterprise application development. We specialize in customizing Dynamics solutions to streamline sales, customer service, finance, and business operations. Key Features: • Microsoft Dynamics 365 Customization • Sales Workflow Automation • Customer Service Process Automation • Financial Process Integration • Third-Party API Integration • Custom Forms & Business Logic • Dashboards & Reports • Role-Based Access Control • Performance Optimization • Complete Documentation & Source Code We will customize your Microsoft Dynamics environment to automate sales, customer service, and financial workflows while integrating it seamlessly with your existing systems. Our approach focuses on scalable architecture, clean customization, intuitive dashboards, and secure integrations that improve operational efficiency and provide long-term maintainability. Thank you, Invoke Tech
$5,000 USD in 7 days
4.0
4.0

Hi, I can help customize Microsoft Dynamics to streamline your sales, customer service, and financial workflows with reliable automation and integrations. I’ll review your current processes, configure workflows, connect required systems, and improve dashboards or reports to make daily operations more efficient and easier to manage. My approach focuses on creating practical solutions that match your business needs while keeping the system scalable and maintainable. I’d be happy to discuss your current Dynamics setup and prepare a clear implementation plan. Best Regards, Fizza Nadeem K
$5,000 USD in 7 days
4.0
4.0

I understand you need a Microsoft Dynamics customization expert to streamline sales, customer service, and financial workflows through automation and integration. My experience developing custom automation solutions within Dynamics, similar to the workflow optimization you're seeking, has consistently delivered significant efficiency gains for clients. My approach will involve a deep dive into your current Dynamics configuration and business processes. I'll leverage Power Automate and Dynamics' native workflow engine for automation, employing API integrations (REST/SOAP) for seamless connection with your other systems. For UI and reporting, I'll utilize Dynamics' customization tools and potentially Power BI for enhanced dashboard creation, ensuring a user-friendly and insightful experience. To ensure we're perfectly aligned, could you elaborate on the specific pain points in your current sales or customer service workflows that automation would most impact? Also, are there any particular systems you envision needing integration with Dynamics? I'm eager to discuss how my expertise can translate into tangible improvements for your organization.
$8,627 USD in 21 days
3.8
3.8

It sounds like the goal is more than just customizing Microsoft Dynamics—you want the day-to-day work to require less manual effort while keeping sales, customer service, and finance connected instead of operating in separate workflows. I'd start by reviewing your current processes and integrations to identify where data is duplicated or approvals get delayed. From there, I'd implement the workflow automation, connect the required external systems through stable APIs, and validate each process with real business scenarios before rolling it out. If reports or dashboards need adjustments, I'd tailor them around the decisions your team actually makes rather than simply exposing more data. On a previous project with Aras, I worked on backend integrations using PHP and Python where reliable data synchronization and process automation significantly reduced manual intervention, so I'm comfortable with this type of work. Are there specific Dynamics modules you're using, and are the external systems already exposing APIs? I'm ready to get started.
$5,000 USD in 33 days
3.8
3.8

Hi, I have extensive experience customizing and integrating Microsoft Dynamics to streamline sales, customer service, and financial operations. I can automate workflows, integrate Dynamics with third-party systems and APIs, and optimize business processes while ensuring a scalable and user-friendly solution. I also have experience customizing dashboards, reports, and user interfaces to improve visibility and productivity. I focus on delivering clean, reliable implementations with clear documentation and long-term maintainability. I'm available to discuss your requirements and start immediately.
$6,500 USD in 10 days
3.5
3.5

Hello, The information mentioned in the description is insufficient, we can partner with you to deliver what all you require. Can we discuss further to know better about your requirements. Regards Avinash
$5,000 USD in 30 days
3.0
3.0

Microsoft Dynamics automation only works if you map every workflow step to the right entity and trigger—otherwise approvals and escalations break when integrated with outside systems. I’ve delivered automation and third-party integrations for Dynamics before; last project was automating lead-routing and building finance dashboards for a US real estate group. I use Power Automate for workflow, direct API connections for outside systems, and custom UI pieces where native forms don't fit. If reports and dashboards need heavy customization, I tie in Power BI. Which Dynamics version (365 Online, On-Prem, NAV/AX) and do you already have third-party systems picked for integration? I’ll sketch a plan once I know your data flow. Pradeep
$7,500 USD in 7 days
2.2
2.2

Hello, I can customize and integrate Microsoft Dynamics to automate your sales, customer service, and financial workflows while ensuring seamless connectivity with your existing systems. 1 I will analyze your current processes and implement workflow automations that improve efficiency and reduce manual work 2 I will integrate Microsoft Dynamics with your required third-party systems and customize forms, reports, and dashboards where needed 3 I will thoroughly test the solution, document the implementation, and provide guidance for future maintenance and enhancements I have experience working with business process automation, API integrations, CRM systems, and enterprise workflow optimization. I have few questions to clarify: 1 Which Microsoft Dynamics version are you using (Dynamics 365 Sales, Business Central, Finance, or another)? 2 Which external systems or APIs need to be integrated? 3 What are the highest-priority workflows you want to automate first? I’d be happy to discuss this further to ensure it meets your exact needs. Best Regards, Fahad
$7,500 USD in 7 days
1.8
1.8

Hello, I’ve led several Microsoft Dynamics projects where the goal was exactly what you’re aiming for—clean automation across sales, customer service and finance, plus tight integrations with external systems. I can customise workflows, build automation rules that remove manual steps, refine UI elements and dashboards, and connect Dynamics to your existing tools through secure APIs. My background includes end‑to‑end CRM/ERP integrations, data mapping, and process optimisation for teams that need reliable, predictable automation. If you’d like, I can outline a clear approach and timeline based on your current environment and the workflows you want to streamline.
$7,500 USD in 7 days
2.0
2.0

Hi, this is Joshua from Davis. I have strong experience in business systems, automation, and client facing delivery. I understand you need Microsoft Dynamics customized for sales, customer service, and finance workflows. You want smooth automation, clean integrations, and better reporting that supports daily operations. I can build a practical solution that improves process speed, reduces manual work, and fits your team. I would review your current Dynamics setup, map the workflows, then configure automation, integrations, and dashboards. I can also adjust forms, views, and reports so users get a simpler and faster experience. I can communicate in real time in your time zone and can provide a simple demo or part of the project within 12 hours of starting. Q1: Which Dynamics version and modules are you using now? Q2: What systems need to be integrated with Dynamics? Q3: Do you already have the workflows and reports defined? Best regards, Joshua
$8,325 USD in 4 days
0.0
0.0

With a comprehensive understanding of Microsoft Dynamics and your project requirements, I believe I am the perfect fit for your team. Having worked on various projects involving automation and workflow customization using Microsoft Dynamics, my skills align perfectly with your goals. My expertise includes integrating Dynamics with other systems seamlessly to streamline sales, customer service, and financial processes. Moreover, my proficiency in building scalable web applications is a valuable asset as it enables me to personalize user interfaces and craft insightful dashboards and reports - a plus point you mentioned. This ability has resulted in making complex business data easily comprehensible for previous clients' operational decisions. Lastly but importantly, my commitment to producing high-quality deliverables within tight schedules is unrivaled. I assure you of impeccable problem-solving skills, clean architecture, and optimal performance in all aspects of the project.
$5,000 USD in 7 days
0.0
0.0

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