Customer Service

The name of the company is SINGAPORE PRECISION ENGINEERING & TECHNOLOGY ASSOCIATION (SPETA) Representing locally registered companies, engaging in the manufacturing and distribution of Precision Engineering components, products, tools, equipment and machinery. Supporting diverse industries from aerospace, automotive, medical, semi-conductor. We are leading our members towards adoption of Advance Manufacturing technology and Industrial 4.0. SUPPORT: Support and assist its members in establishing operational and management standards with the end objective of achieving specialisation in their respective fields. PRODUCTIVITY: Productivity enhancement for better performance and profitability. MISSION: To deliver optimal construction and management solutions to our partners and customers, and to enhance shareholder value. CORE VALUES: Aims to forge long-term partnerships with our clients by serving with sincerity and providing them with quality solutions at competitive prices. We believe in integrity, honesty and sincere dealings with our customers. Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales